Ubuntu
telepathy-butterfly package

telepathy-butterfly crashed with error in parse()

Bug #559516 reported by Todd Howe
142
This bug affects 18 people
Affects Status Importance Assigned to Milestone
telepathy-butterfly (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: telepathy-butterfly

Under Beta 2, Ubuntu 10.04;

As near as I can tell, Empathy had gone offline - that is, all contacts were dimmed out. So I thought, perhaps if I change my status to offline as well then back to online, it will reconnect. Instead a string of telepathy and mission control errors popped up. This one seems to have been the most common.

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: telepathy-butterfly 0.5.8-1
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
Architecture: amd64
Date: Fri Apr 9 15:01:24 2010
ExecutablePath: /usr/lib/telepathy/telepathy-butterfly
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100404)
InterpreterPath: /usr/bin/python2.6
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/lib/telepathy/telepathy-butterfly
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.utf8
PythonArgs: ['/usr/lib/telepathy/telepathy-butterfly']
SourcePackage: telepathy-butterfly
Title: telepathy-butterfly crashed with error in parse()
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Todd Howe (tehowe) wrote :
Apport retracing service (apport)
tags: removed: need-duplicate-check
Victor Vargas (kamus)
visibility: private → public
Revision history for this message
Sebastien Bacher (seb128) wrote :

could somebody having the issue add an empathy debug log, you can get it in the help, debug dialog by selecting butterfly in the combo, check for informations you don't want to share before adding it there though and clean those or just copy the chunk before the crash

Changed in telepathy-butterfly (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
OttifantSir (ottifantsir) wrote :

I was talking to a friend of mine, he tried to send me a file. No popup or anything trying to show me that I'm getting anything. Not that I really think that had anything to do with it, as I have gotten this several times without doing anything at all.

Will happily provide any information needed if someone can tell me where and how to find it.

Apport retracing service (apport)
tags: added: bugpattern-needed
Revision history for this message
Sebastien Bacher (seb128) wrote :

could you try if that's still an issue with the current lucid versions?

Revision history for this message
robert (teknoheaven666) wrote : RE: [Bug 559516] Re: telepathy-butterfly crashed with error in parse()

to late ,it fried my harddrive and i can only get on my mates pc now,thanks for nothing

> Date: Thu, 8 Jul 2010 08:19:47 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 559516] Re: telepathy-butterfly crashed with error in parse()
>
> could you try if that's still an issue with the current lucid versions?
>
> --
> telepathy-butterfly crashed with error in parse()
> https://bugs.launchpad.net/bugs/559516
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in “telepathy-butterfly” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: telepathy-butterfly
>
> Under Beta 2, Ubuntu 10.04;
>
> As near as I can tell, Empathy had gone offline - that is, all contacts were dimmed out. So I thought, perhaps if I change my status to offline as well then back to online, it will reconnect. Instead a string of telepathy and mission control errors popped up. This one seems to have been the most common.
>
> ProblemType: Crash
> DistroRelease: Ubuntu 10.04
> Package: telepathy-butterfly 0.5.8-1
> ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-19-generic x86_64
> Architecture: amd64
> Date: Fri Apr 9 15:01:24 2010
> ExecutablePath: /usr/lib/telepathy/telepathy-butterfly
> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100404)
> InterpreterPath: /usr/bin/python2.6
> PackageArchitecture: all
> ProcCmdline: /usr/bin/python /usr/lib/telepathy/telepathy-butterfly
> ProcEnviron:
> SHELL=/bin/bash
> LANG=en_US.utf8
> PythonArgs: ['/usr/lib/telepathy/telepathy-butterfly']
> SourcePackage: telepathy-butterfly
> Title: telepathy-butterfly crashed with error in parse()
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/telepathy-butterfly/+bug/559516/+subscribe

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Revision history for this message
Todd Howe (tehowe) wrote :

Hi;

Yeah, this can be closed, I haven't seen this issue since Beta2, sorry.

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On Thu, 2010-07-08 at 08:19 +0000, Sebastien Bacher wrote:
> could you try if that's still an issue with the current lucid versions?
>

Revision history for this message
Vish (vish) wrote :

Thanks for following up. This bug report is being closed due to your last comment regarding this being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in telepathy-butterfly (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
robert (teknoheaven666) wrote :

nope i did not reply saying the matters fixed,i cant get the harddisk to work at all so im sure the matters still a problem,is there any chance u even know what your talking about ,i never mailed to say ther matters fixed

> Date: Sat, 10 Jul 2010 17:41:45 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 559516] Re: telepathy-butterfly crashed with error in parse()
>
> Thanks for following up. This bug report is being closed due to your
> last comment regarding this being fixed. For future reference you can
> manage the status of your own bugs by clicking on the current status in
> the yellow line and then choosing a new status in the revealed drop down
> box. You can learn more about bug statuses at
> https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
> to report this bug and helping to make Ubuntu better. Please submit any
> future bugs you may find.
>
> ** Changed in: telepathy-butterfly (Ubuntu)
> Status: Incomplete => Fix Released
>
> --
> telepathy-butterfly crashed with error in parse()
> https://bugs.launchpad.net/bugs/559516
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in “telepathy-butterfly” package in Ubuntu: Fix Released
>
> Bug description:
> Binary package hint: telepathy-butterfly
>
> Under Beta 2, Ubuntu 10.04;
>
> As near as I can tell, Empathy had gone offline - that is, all contacts were dimmed out. So I thought, perhaps if I change my status to offline as well then back to online, it will reconnect. Instead a string of telepathy and mission control errors popped up. This one seems to have been the most common.
>
> ProblemType: Crash
> DistroRelease: Ubuntu 10.04
> Package: telepathy-butterfly 0.5.8-1
> ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-19-generic x86_64
> Architecture: amd64
> Date: Fri Apr 9 15:01:24 2010
> ExecutablePath: /usr/lib/telepathy/telepathy-butterfly
> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100404)
> InterpreterPath: /usr/bin/python2.6
> PackageArchitecture: all
> ProcCmdline: /usr/bin/python /usr/lib/telepathy/telepathy-butterfly
> ProcEnviron:
> SHELL=/bin/bash
> LANG=en_US.utf8
> PythonArgs: ['/usr/lib/telepathy/telepathy-butterfly']
> SourcePackage: telepathy-butterfly
> Title: telepathy-butterfly crashed with error in parse()
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/telepathy-butterfly/+bug/559516/+subscribe

_________________________________________________________________
http://clk.atdmt.com/UKM/go/195013117/direct/01/

Revision history for this message
Vish (vish) wrote :

@robert : see comment #6 , after your "fried my harddrive" comment

Revision history for this message
Todd Howe (tehowe) wrote :

@Robert: I think we can safely say it wasn't the instant messaging module (Empathy) in Ubuntu that 'fried your hard drive'. Suggest you consider opening up a separate bug that's related to the issue you experienced.

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