CD / DVD volume isn't recognized by Hal

[Gilles Gagniard]

Binary package hint: hal

When I insert a CD or a DVD (either with data, audio, or blank), the desktop icon (and in the System nautilus window) appears and quickly disappears. When I start hal-device-manager, under the "IDE Device (Master)" entry, I see the DVD reader entry (HL-DT-ST DVDRAM GSA-4167B for me ...) but no volume entry below !!!

If I eject the CD/DVD and insert it again, everything is working perfectly ... a new entry "Unknown device" whose type is "volume" appears in hal-device-manager under the DVD reader one. The icon appear on the desktop, and the CD/DVD is available in the System nautilus window.

When a CD/DVD is inserted for the first time, and thus not properly recognized by hal, I can mount it manually anyway ... so everything is ok kernel-side. Weird.

Unfortunately I haven't found anything relevant in /var/log/messages ... But the fact that I see the CD desktop icon appearing during a brief time and then disappearing may be a sign of Hal "thinking" that the CD has been ejected ?

[Raül Utrera (rutrera)]

I have the same problem in Ubuntu Dapper. When I put a blank cd in the writer, desktop icon and nautilus burning dialog appear for just a few seconds, and then is like the writer was empty.

[Alex Dennis (theceilingscollapse)]

I have the same problem -- I'm not sure if it's anything to do with it but when Gnome is loading the fourth icon which used to appear on the start-up splash screen no longer does. It was the one with a box, a CD and something else (only appeared very quickly). Could something I've installed on top of the base install have turned off or damaged auto-recognition? I can provide a list of added packages if needed.

[Martin Pitt (pitti)]

Can you please do the debugging exercise at https://wiki.ubuntu.com/DebuggingRemovableDevices and include the logs here? Please also get a hal debug output (as described on the second half of that page). Thanks!

[Daniel Holbach (dholbach)]

As described in the previous comments, your report lacks the information we need to investigate the problem further. We'll close this report for now - please reopen it if you can give us the missing information.