Ubuntu
xserver-xorg-video-intel package

[i845] Video crashes to black screen from gnome-screensaver-preferences

Bug #546270 reported by MasterNetra on 2010-03-24

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

Initially I was able to startup gnome-screensaver-preferences without issue but when I selected the Ant Spotlight for a screensaver and the ant in the preview almost made a full turn with its light facing you, the screen would go completely black and can't do anything but hardboot...well almost, after a crash I set the power button to switch off the system and sense then if I hit the power button just after it black screens the system shuts down as it is supposed to. But now if I load up the screen saver preferences the ant spotlight is select by default and as a result video crashes again a few seconds after screensaver preferences is loaded.

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface [8086:2560] (rev 01)
Subsystem: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface [8086:2560]
00:02.0 VGA compatible controller [0300]: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device [8086:2562] (rev 01)
Subsystem: Gateway 2000 Device [107b:2000]

See original description

Tags:

Bryce Harrington (bryce) on 2010-03-29

tags:	added: crash
tags:	added: black-screen

Revision history for this message

Bryce Harrington (bryce) wrote on 2010-03-30:

Hi MasterNetra,

Please attach the output of `lspci -vvnn` and `dmesg`, and attach your /var/log/Xorg.0.log (and maybe Xorg.0.log.old) file from after reproducing this issue. If you're using a custom /etc/X11/xorg.conf please attach that as well.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: needs-xorglog
tags:	added: needs-lspci-vvnn
Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Incomplete

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-01:

RequiredInfo.tar.gz Edit (17.3 KiB, application/x-tar)

Here is the info, but as I mention in the dmesg text file terminal cut off a top portion, how much idk.
Also my first attempt posting this resulted in a black screen system freeze where the shutdown button didn't even work.

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-01:

The Black screen system freeze happened randomly with all other distros thought it has only just happen after a restart from this inciddent so it maybe a one time faulty restart as it was indeed a bit buggy (with a empty cd being mounted where there was none, but after I was forced to do a hard reset the false mount disappeared so the Black screen freeze maybe just a one time show.

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-07:

What's the hold up I provided the information?

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-07:

dmesg Edit (27.8 KiB, text/plain)

Alright didn't realize it needed to be uncompressed my bad. Here is files as individuals.?field.comment=Alright didn't realize it needed to be uncompressed my bad. Here is files as individuals.
dmesg first.

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-07:

vvnn info Edit (7.4 KiB, text/plain)

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-07:

xorg log Edit (36.3 KiB, text/plain)

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-07:

old xorg log Edit (25.0 KiB, application/x-trash)

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-07:

Again dmesg had gotten cut off by terminal so a portion of the top maybe missing.

Bryce Harrington (bryce) on 2010-04-08

tags:

removed: needs-xorglog

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-09: Re: [Bug 546270] Re: Video crashes to black screen from gnome-screensaver-preferences

#10

Why is it still incomplete I've provided all you asked.

On Thu, Apr 8, 2010 at 7:07 AM, Bryce Harrington
<email address hidden>wrote:

> ** Tags removed: needs-xorglog
>
> --
> Video crashes to black screen from gnome-screensaver-preferences
> https://bugs.launchpad.net/bugs/546270
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-13: Re: Video crashes to black screen from gnome-screensaver-preferences

#11

Download full text (7.6 KiB)

Here is the result of lspci -vvnn, I tryed to provide it in a text file but I guess you want it in comment.
------------------------------------------------------------

00:00.0 Host bridge [0600]: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface [8086:2560] (rev 01)
Subsystem: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface [8086:2560]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort+ <MAbort+ >SERR- <PERR- INTx-
Latency: 0
Region 0: Memory at f8000000 (32-bit, prefetchable) [size=64M]
Capabilities: <access denied>
Kernel driver in use: agpgart-intel
Kernel modules: intel-agp

00:02.0 VGA compatible controller [0300]: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device [8086:2562] (rev 01)
Subsystem: Gateway 2000 Device [107b:2000]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 16
Region 0: Memory at f0000000 (32-bit, prefetchable) [size=128M]
Region 1: Memory at ffa80000 (32-bit, non-prefetchable) [size=512K]
Capabilities: <access denied>
Kernel driver in use: i915
Kernel modules: i915

00:1d.0 USB Controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 [8086:24c2] (rev 01)
Subsystem: Gateway 2000 Device [107b:2000]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 16
Region 4: I/O ports at ef20 [size=32]
Kernel driver in use: uhci_hcd

00:1d.1 USB Controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 [8086:24c4] (rev 01)
Subsystem: Gateway 2000 Device [107b:2000]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin B routed to IRQ 19
Region 4: I/O ports at ef40 [size=32]
Kernel driver in use: uhci_hcd

00:1d.2 USB Controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 [8086:24c7] (rev 01)
Subsystem: Gateway 2000 Device [107b:2000]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin C routed to IRQ 18
Region 4: I/O ports at ef80 [size=32]
Kernel driver in use: uhci_hcd

Here is the result of lspci -vvnn, I tryed to provide it in a text file but I guess you want it in comment.
------------------------------------------------------------

00:00.0 Host bridge [0600]: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface [8086:2560] (rev 01)
	Subsystem: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface [8086:2560]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort+ <MAbort+ >SERR- <PERR- INTx-
	Latency: 0
	Region 0: Memory at f8000000 (32-bit, prefetchable) [size=64M]
	Capabilities: <access denied>
	Kernel driver in use: agpgart-intel
	Kernel modules: intel-agp

00:02.0 VGA compatible controller [0300]: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device [8086:2562] (rev 01)
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 16
	Region 0: Memory at f0000000 (32-bit, prefetchable) [size=128M]
	Region 1: Memory at ffa80000 (32-bit, non-prefetchable) [size=512K]
	Capabilities: <access denied>
	Kernel driver in use: i915
	Kernel modules: i915

00:1d.0 USB Controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 [8086:24c2] (rev 01)
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 16
	Region 4: I/O ports at ef20 [size=32]
	Kernel driver in use: uhci_hcd

00:1d.1 USB Controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 [8086:24c4] (rev 01)
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin B routed to IRQ 19
	Region 4: I/O ports at ef40 [size=32]
	Kernel driver in use: uhci_hcd

00:1d.2 USB Controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 [8086:24c7] (rev 01)
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin C routed to IRQ 18
	Region 4: I/O ports at ef80 [size=32]
	Kernel driver in use: uhci_hcd

00:1d.7 USB Controller [0c03]: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller [8086:24cd] (rev 01) (prog-if 20)
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin D routed to IRQ 23
	Region 0: Memory at ffa7fc00 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev 81)
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort+ <TAbort- <MAbort- >SERR- <PERR+ INTx-
	Latency: 0
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=32
	I/O behind bridge: 0000d000-0000dfff
	Memory behind bridge: ff800000-ff8fffff
	Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort+ <MAbort- <SERR- <PERR-
	BridgeCtl: Parity- SERR+ NoISA+ VGA- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr+ DiscTmrStat- DiscTmrSERREn-
	Kernel modules: shpchp

00:1f.0 ISA bridge [0601]: Intel Corporation 82801DB/DBL (ICH4/ICH4-L) LPC Interface Bridge [8086:24c0] (rev 01)
	Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Kernel modules: iTCO_wdt, intel-rng

00:1f.1 IDE interface [0101]: Intel Corporation 82801DB (ICH4) IDE Controller [8086:24cb] (rev 01) (prog-if 8a [Master SecP PriP])
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 18
	Region 0: I/O ports at 01f0 [size=8]
	Region 1: I/O ports at 03f4 [size=1]
	Region 2: I/O ports at 0170 [size=8]
	Region 3: I/O ports at 0374 [size=1]
	Region 4: I/O ports at ffa0 [size=16]
	Region 5: Memory at 30000000 (32-bit, non-prefetchable) [size=1K]
	Kernel driver in use: ata_piix

00:1f.3 SMBus [0c05]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller [8086:24c3] (rev 01)
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Interrupt: pin B routed to IRQ 3
	Region 4: I/O ports at ef00 [size=32]
	Kernel modules: i2c-i801

00:1f.5 Multimedia audio controller [0401]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller [8086:24c5] (rev 01)
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin B routed to IRQ 17
	Region 0: I/O ports at e800 [size=256]
	Region 1: I/O ports at ee80 [size=64]
	Region 2: Memory at ffa7f800 (32-bit, non-prefetchable) [size=512]
	Region 3: Memory at ffa7f400 (32-bit, non-prefetchable) [size=256]
	Capabilities: <access denied>
	Kernel driver in use: Intel ICH
	Kernel modules: snd-intel8x0

01:02.0 Modem [0703]: Broadcom Corporation BCM4212 v.90 56k modem [14e4:4212]
	Subsystem: Broadcom Corporation Device [14e4:0002]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort+ <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 32
	Interrupt: pin A routed to IRQ 18
	Region 0: Memory at ff8ff000 (32-bit, non-prefetchable) [size=4K]
	Region 1: I/O ports at dfa0 [size=16]
	Capabilities: <access denied>
	Kernel driver in use: serial

01:08.0 Ethernet controller [0200]: Intel Corporation 82801DB PRO/100 VE (LOM) Ethernet Controller [8086:1039] (rev 81)
	Subsystem: Gateway 2000 Device [107b:2000]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 32 (2000ns min, 14000ns max), Cache Line Size: 32 bytes
	Interrupt: pin A routed to IRQ 20
	Region 0: Memory at ff8fe000 (32-bit, non-prefetchable) [size=4K]
	Region 1: I/O ports at df00 [size=64]
	Capabilities: <access denied>
	Kernel driver in use: e100
	Kernel modules: e100

-----------------------------------------------------------------------------------

Bryce Harrington (bryce) on 2010-04-13

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

MasterNetra (designerkline) wrote on 2010-04-26:

#12

For me this has been fixed it.

bugbot (bugbot) on 2011-04-27

description:

updated

bugbot (bugbot) on 2011-04-28

summary:

- Video crashes to black screen from gnome-screensaver-preferences
+ [i845] Video crashes to black screen from gnome-screensaver-preferences

Bryce Harrington (bryce) on 2011-04-28

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Fix Released

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[i845] Video crashes to black screen from gnome-screensaver-preferences

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