Unable to use Empathy in guest account

Bug #543449 reported by Alwin Garside
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: empathy

Steps to reproduce:
 - Log into the guest account
 - Try to sign in on Empathy (add a new account)
 - You will be prompted to fill in e new password for the Gnome keyring, fill out a password twice
 - Skip the "people close by" account creation
 - You'll get the error message "There was an error while parsing the account details." (See screenshot for full message.)

Tested this with both MSN and Google Talk/Jabber. Every time you try, you'll notice the account isn't stored, and you will be prompted once again to set a default password for the Gnome keyring.

ProblemType: Bug
Architecture: i386
Date: Sun Mar 21 15:22:41 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
Package: empathy 2.29.93-0ubuntu2
ProcEnviron:
 SHELL=/bin/bash
 LANG=nl_NL.UTF-8
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: empathy
Uname: Linux 2.6.32-16-generic i686
XsessionErrors:
 (polkit-gnome-authentication-agent-1:3534): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-terminal:3623): Gtk-CRITICAL **: gtk_accel_map_unlock_path: assertion `entry != NULL && entry->lock_count > 0' failed
 (gnome-terminal:4248): Gtk-CRITICAL **: gtk_accel_map_unlock_path: assertion `entry != NULL && entry->lock_count > 0' failed

Revision history for this message
Alwin Garside (yogarine) wrote :
Revision history for this message
Alwin Garside (yogarine) wrote :
Revision history for this message
Omer Akram (om26er) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 532446, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Invalid
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