SATA hard disks not detected

[Deepankar Sharma]

My computer uses a Nvidia 3600 professional based chipset. It has not been detecting two 1.5 Terabyte disks. The disks are detected correctly and function normally under windows.

ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC262 Analog [ALC262 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dman 1913 F.... pulseaudio
 /dev/snd/pcmC0D0p: dman 1913 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xa0000000 irq 10'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:10ec0262,10f10000,00100100'
   Controls : 29
   Simple ctrls : 17
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xa0210000 irq 23'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
Date: Thu Mar 18 09:49:20 2010
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=/dev/sdb4
InstallationMedia: Error: [Errno 13] Permission denied: '/var/log/installer/media-info'
MachineType: Tyan Computer Corporation MCP55
Package: linux-image-2.6.32-16-generic 2.6.32-16.25
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=6da34ede-385b-4e65-bce7-e37e01d87261 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Regression: No
RelatedPackageVersions: linux-firmware 1.32
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
TestedUpstream: Yes
Uname: Linux 2.6.32-16-generic x86_64
WifiSyslog:

dmi.bios.date: 10/10/2008
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: v3.00.2915
dmi.board.name: S2915
dmi.board.vendor: Tyan Computer Corporation
dmi.board.version: REFERENCE
dmi.chassis.type: 17
dmi.chassis.vendor: NVIDIA
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrv3.00.2915:bd10/10/2008:svnTyanComputerCorporation:pnMCP55:pvrREFERENCE:rvnTyanComputerCorporation:rnS2915:rvrREFERENCE:cvnNVIDIA:ct17:cvr:
dmi.product.name: MCP55
dmi.product.version: REFERENCE
dmi.sys.vendor: Tyan Computer Corporation
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dman 1854 F.... pulseaudio
 /dev/snd/pcmC0D0p: dman 1854 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdb320000 irq 17'
   Mixer name : 'Analog Devices AD1984A'
   Components : 'HDA:11d4194a,103c30e7,00100400 HDA:11c11040,103c1378,00100200'
   Controls : 18
   Simple ctrls : 11
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=bedb5c50-11bf-4b72-8896-b917591f8989
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Hewlett-Packard HP EliteBook 8530w
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=7e856c00-fe23-4a88-8dcb-2d3ce68aec2d ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
Tags: ubuntu-une lucid needs-upstream-testing
Uname: Linux 2.6.32-22-generic x86_64
UserGroups:

dmi.bios.date: 09/11/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PDV Ver. F.0F
dmi.board.name: 30E7
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 90.24
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PDVVer.F.0F:bd09/11/2009:svnHewlett-Packard:pnHPEliteBook8530w:pvrF.0F:rvnHewlett-Packard:rn30E7:rvrKBCVersion90.24:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8530w
dmi.product.version: F.0F
dmi.sys.vendor: Hewlett-Packard

[Jeremy Foshee (jeremyfoshee)]

Hi Deepankar,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 540939

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Deepankar Sharma (deepankar-sharma)]

The issue still exists in Ubuntu Lucid. I can generate the report again but frankly I feel sceptical doing so since no developer has looked into the information I provided initially.

[Deepankar Sharma (deepankar-sharma)]

Btw - there are related long standing bugs which have been open for an incredibly long time -
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/501950 for eg, and it appears that I am not the only user having these troubles. I am a fairly technical user and am willing to put in the time to chase / triage this user but I dont want to spend any time on this unless someone from canonical is going to look into this.

Another longstanding bug about similar issues that is open is -
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/396738

I have provided information in each of these bug tickets.

[Deepankar Sharma (deepankar-sharma)]

apport information

[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

apport information

[Deepankar Sharma (deepankar-sharma)]

apport information

[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

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[Deepankar Sharma (deepankar-sharma)]

apport information

[penalvch (penalvch)]

Deepankar Sharma, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]