BUG: unable to handle kernel paging request at 21b0001c

[Adrian Feliks]

after installed new distribution updates and reboot, ubuntu ran in low mode

ProblemType: KernelOops
AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
Date: Tue Mar 9 00:42:44 2010
DistroRelease: Ubuntu 10.04
Failure: oops
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100113)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: innotek GmbH VirtualBox
Package: linux-image-2.6.32-16-generic 2.6.32-16.24
PciMultimedia:

ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=d6be2311-34a6-4301-b313-7c612744e56e ro quiet splash
ProcVersionSignature: Ubuntu 2.6.32-16.24-generic
Regression: Yes
Reproducible: Yes
SourcePackage: linux
TestedUpstream: Yes
Title: BUG: unable to handle kernel paging request at 21b0001c
Uname: Linux 2.6.32-16-generic i686
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

[Chase Douglas (chasedouglas)]

The graphics drivers, where this bug occurred, have been updated in version 2.6.32-16. Please test using the new kernel. If you are unable to reproduce the issue, mark the bug as invalid. Otherwise, please set the bug to "Confirmed" again.

Thanks

[Chase Douglas (chasedouglas)]

Nevermind, I see this is a bug found in the -16 kernel already.

[quixote (commer-greenglim)]

I'm a mere user, I have no idea whether this is exactly the bug I have. But the title here is exactly the error message. When filling out the crash report, I listed "once a day". Actually, it seems to be happening every few minutes after the latest lucid update, as of half an hour ago.

I run 32-bit lucid, inside virtualbox 3.1.4.

Very sad. So far, it's been an amazingly stable alpha! :(

Don't know whether it could be related, but after the update and a restart, virtualbox guest additions no longer worked, so I reinstalled that and rebooted again, and that was when I noticed all hell breaking loose.

[quixote (commer-greenglim)]

PS. I'm running 2.6.32-16, and have Intel graphics.

[quixote (commer-greenglim)]

After the 03-11 kernel update (I think it was 2.6.32-16-25??) the constant crashes seemed to be resolved. However, as soon as I tried to implement vbox guest additions, they came back.

So, at least in my case, the problem has something to do with the interaction of the kernel and vbox guest additions. Without the latter, it seems to be quite stable.

[kenden (kenden)]

I also have the same issue with the -16 kernel in Lucid (32 bit) running in VirtualBox 3.1.4 r57640

[Surbhi Palande (csurbhi)]

quixote, kenden, the 3.1.4 version of virtualbox is a non opensource version. We do not have a control on the non-free software and probably cant fix it. Can you however try the same with the virtualbox package that comes with Ubuntu i.e virtualbox-ose? I tried it with this and have not been able to reproduce the bug. Having said this, you might still see the bug. So please do let us know about it. Thanks!

[quixote (commer-greenglim)]

In my case, the bug doesn't appear until I install Vbox Guest Additions. The non-free Vbox 3.14 itself is fine under the 2.6.32-16 32-bit kernel. So I'd be very surprised if vbox-ose showed any problems. I'll try to check it out.

[kenden (kenden)]

Thanks Surbhi, I will try with virtualbox-ose
So I have also tried installing 3.1.2-1 virtualbox guest additions and get the same problem.

This issue seems very similar to 534733. Same problem?

[Eric Carvalho (eric-carvalho)]

Same problem here.

Runing:
karmic 2.6.31-20 64-bit as host
virtualbox 3.1.4
lucid-beta1 2.6.32-16 32-bit virtual machine.

[Adrian Feliks (mexit)]

After upgrading VirtualBox to 3.1.6 and installing guest additions Ubuntu works fine

[Pranav Natu (pranav-natu)]

Thanks :) Today I will try updating the virtualbox version. In case of any problem will keep you posted.

Regards,

Pranav

> Date: Fri, 26 Mar 2010 23:33:48 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 534765] Re: BUG: unable to handle kernel paging request at 21b0001c
>
> After upgrading VirtualBox to 3.1.6 and installing guest additions
> Ubuntu works fine
>
> --
> BUG: unable to handle kernel paging request at 21b0001c
> https://bugs.launchpad.net/bugs/534765
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> after installed new distribution updates and reboot, ubuntu ran in low mode
>
> ProblemType: KernelOops
> AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
> Annotation: Your system might become unstable now and might need to be restarted.
> AplayDevices: aplay: device_list:223: no soundcards found...
> Architecture: i386
> ArecordDevices: arecord: device_list:223: no soundcards found...
> Date: Tue Mar 9 00:42:44 2010
> DistroRelease: Ubuntu 10.04
> Failure: oops
> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100113)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: innotek GmbH VirtualBox
> Package: linux-image-2.6.32-16-generic 2.6.32-16.24
> PciMultimedia:
>
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=d6be2311-34a6-4301-b313-7c612744e56e ro quiet splash
> ProcVersionSignature: Ubuntu 2.6.32-16.24-generic
> Regression: Yes
> Reproducible: Yes
> SourcePackage: linux
> TestedUpstream: Yes
> Title: BUG: unable to handle kernel paging request at 21b0001c
> Uname: Linux 2.6.32-16-generic i686
> dmi.bios.date: 12/01/2006
> dmi.bios.vendor: innotek GmbH
> dmi.bios.version: VirtualBox
> dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
> dmi.product.name: VirtualBox
> dmi.product.version: 1.2
> dmi.sys.vendor: innotek GmbH
>
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/534765/+subscribe

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[Eric Carvalho (eric-carvalho)]

Adrian Feliks is right.
Problem solved after upgrading VirtualBox.

[quixote (commer-greenglim)]

I also have no further problems after upgrading to vbox 3.1.6. (Running a 32-bit lucid in vm.)

[dequan (dequan)]

so, i must upgrading to vbox 3.1.6 today.

tq friends.