External monitor goes black

[John Rose]

Binary package hint: xserver-xorg-video-ati

Every so often using Karmic, external monitor screen (mirrored to laptop screen) goes blank while laptop screen displays OK. I think that this may be happening when I move the mouse after a few seconds inactivity on my part. One thought is that the following part of the Screen Section (in xorg.conf) should not be commented out:
 # SubSection "Display"
 # Virtual 2048 2048
 # EndSubSection
I have the feeling that this was commented out when I was using Jaunty due to external screen mode display problem.

ProblemType: Bug
Architecture: i386
Date: Fri Mar 5 09:45:03 2010
DistroRelease: Ubuntu 9.10
MachineType: Dell Inc. Inspiron 1501
Package: xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
ProcCmdLine: root=UUID=bb939a76-b18f-4e9b-b20d-203005e06ca8 ro quiet splash acpi=force irqpoll
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu10
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xserver-xorg-video-ati
Uname: Linux 2.6.31-20-generic i686
dmi.bios.date: 12/07/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.3
dmi.board.name: 0UW744
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr2.6.3:bd12/07/2007:svnDellInc.:pnInspiron1501:pvrNotSpecified:rvnDellInc.:rn0UW744:rvr:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 1501
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-20-generic

[John Rose (johnaaronrose)]

Binary package hint: xserver-xorg-video-ati

Every so often using Karmic, external monitor screen (mirrored to laptop screen) goes blank while laptop screen displays OK. I think that this may be happening when I move the mouse after a few seconds inactivity on my part. One thought is that the following part of the Screen Section (in xorg.conf) should not be commented out:
 # SubSection "Display"
 # Virtual 2048 2048
 # EndSubSection
I have the feeling that this was commented out when I was using Jaunty due to external screen mode display problem.

ProblemType: Bug
Architecture: i386
Date: Fri Mar 5 09:45:03 2010
DistroRelease: Ubuntu 9.10
MachineType: Dell Inc. Inspiron 1501
Package: xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
ProcCmdLine: root=UUID=bb939a76-b18f-4e9b-b20d-203005e06ca8 ro quiet splash acpi=force irqpoll
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu10
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xserver-xorg-video-ati
Uname: Linux 2.6.31-20-generic i686
dmi.bios.date: 12/07/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.3
dmi.board.name: 0UW744
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr2.6.3:bd12/07/2007:svnDellInc.:pnInspiron1501:pvrNotSpecified:rvnDellInc.:rn0UW744:rvr:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 1501
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-20-generic

[Julien Cristau (jcristau)]

Please attach at least the full xorg.conf and Xorg log to this bug.

[Angel Abad (angelabad)]

Created an attachment (id=33791)
xorg.conf

[Angel Abad (angelabad)]

Created an attachment (id=33792)
XorgLog

[Angel Abad (angelabad)]

Filea attached,

Thanks!

[agd5f (agd5f)]

Is this any better with a newer version of xf86-video-ati (git master or 6.12.191)?

[ceg (ceg)]

Created an attachment (id=34963)
Xorg.log

Here is my log from when the external monitor went blank (no signal) and I rebooted.

[ceg (ceg)]

Created an attachment (id=34964)
xorg.conf

And here is the xorg.conf used. (mostly empty)

[agd5f (agd5f)]

Is this any better with a newer version of xf86-video-ati (git master or
6.13.0)?

[Bryce Harrington (bryce)]

[This is an automatic notification.]

Hi John,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker. Instead, to raise the issue through
normal support channels, please see:

    http://www.ubuntu.com/support

If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 532517

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 532517 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/532517

[John Rose (johnaaronrose)]

Fix released for Lucid.

[penalvch (penalvch)]

Considered fixed downstream.