usb drive is not recognized

Bug #530049 reported by Ralf Hildebrandt
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Attaching an Nokia phone via USB as mass storage device results in the partitions not being recognized:

[253824.600045] usb 1-3: new high speed USB device using ehci_hcd and address 7
[253824.751026] usb 1-3: configuration #1 chosen from 1 choice
[253824.756852] scsi7 : SCSI emulation for USB Mass Storage devices
[253824.756984] usb-storage: device found at 7
[253824.756986] usb-storage: waiting for device to settle before scanning
[253829.750363] usb-storage: device scan complete
[253829.750843] scsi 7:0:0:0: Direct-Access Nokia S60 1.0 PQ: 0 ANSI: 0
[253829.751245] sd 7:0:0:0: Attached scsi generic sg2 type 0
[253829.753825] sd 7:0:0:0: [sdb] 15523840 512-byte logical blocks: (7.94 GB/7.40 GiB)
[253829.754212] sd 7:0:0:0: [sdb] Write Protect is off
[253829.754215] sd 7:0:0:0: [sdb] Mode Sense: 03 00 00 00
[253829.754218] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[253829.755972] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[253829.755976] sdb:
[253830.004562] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[253830.004566] sd 7:0:0:0: [sdb] Attached SCSI removable disk

cfdisk also reports "free space". linux-image-2.6.31-20-generic doesn't expose this problem

ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hildeb 18819 F.... pulseaudio
 /dev/snd/pcmC0D0p: hildeb 18819 F...m pulseaudio
 /dev/snd/controlC1: hildeb 18819 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfc220000 irq 20'
   Mixer name : 'Realtek ALC663'
   Components : 'HDA:10ec0663,17341157,00100001'
   Controls : 26
   Simple ctrls : 15
Card1.Amixer.info:
 Card hw:1 'U0x46d0x8c5'/'USB Device 0x46d:0x8c5 at usb-0000:00:1a.7-1, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:08c5'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3072
   Mono: Capture 0 [0%] [18.00dB] [on]
Date: Mon Mar 1 14:52:10 2010
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=650691c1-45f7-49fd-95ea-2030b972eda6
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 sit0 no wireless extensions.
MachineType: FUJITSU SIEMENS ESPRIMO E7935
NonfreeKernelModules: nvidia
Package: linux-image-2.6.32-14-generic 2.6.32-14.20
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-14-generic root=UUID=17de2e09-6910-4632-85f9-27736e1f0785 ro noquiet nosplash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-14.20-generic
Regression: Yes
RelatedPackageVersions: linux-firmware 1.31
Reproducible: Yes
RfKill:

SourcePackage: linux
TestedUpstream: No
Uname: Linux 2.6.32-14-generic x86_64
dmi.bios.date: 06/03/2009
dmi.bios.vendor: FUJITSU SIEMENS // Phoenix Technologies Ltd.
dmi.bios.version: 6.00 R1.15.2828.A1
dmi.board.name: D2828-A1
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: S26361-D2828-A1
dmi.chassis.type: 3
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.modalias: dmi:bvnFUJITSUSIEMENS//PhoenixTechnologiesLtd.:bvr6.00R1.15.2828.A1:bd06/03/2009:svnFUJITSUSIEMENS:pnESPRIMOE7935:pvr:rvnFUJITSUSIEMENS:rnD2828-A1:rvrS26361-D2828-A1:cvnFUJITSUSIEMENS:ct3:cvr:
dmi.product.name: ESPRIMO E7935
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
Ralf Hildebrandt (ralf-hildebrandt) wrote :
Revision history for this message
madbiologist (me-again) wrote :

Does installing gMobileMedia help?

Revision history for this message
Ralf Hildebrandt (ralf-hildebrandt) wrote : Re: [Bug 530049] Re: usb drive is not recognized

* madbiologist <email address hidden>:
> Does installing gMobileMedia help?

a) why would that help (it's a VFAT filesystem!)
b) it used to work with the old kernel

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Ralf,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 530049

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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