empathy assert failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

Bug #528997 reported by Aviral Dasgupta
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: empathy

Ubuntu 9.10

Empathy suddenly stopped working.

ProblemType: Crash
Architecture: i386
AssertionMessage: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)
Date: Sat Feb 27 13:53:04 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: empathy 2.28.1-1ubuntu1
ProcCmdline: empathy
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Signal: 6
SourcePackage: empathy
StacktraceTop:
 __kernel_vsyscall ()
 raise () from /lib/tls/i686/cmov/libc.so.6
 abort () from /lib/tls/i686/cmov/libc.so.6
 g_assertion_message () from /lib/libglib-2.0.so.0
 g_assertion_message_expr () from /lib/libglib-2.0.so.0
Title: empathy assert failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Aviral Dasgupta (aviraldg) wrote :
Revision history for this message
Omer Akram (om26er) wrote :

Can you please start a terminal and do sudo apt-get update ;sudo apt-get dist-upgrade Doing this will update you empathy version and should solve the problem. If the problem still exists after doing the above command please let us know.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Aviral Dasgupta (aviraldg) wrote : Re: [Bug 528997] Re: empathy assert failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

The update would probably work... I was running that on a 9.10 Live CD...
anyway, thanks for checking...

On 18 April 2010 20:34, Omer Akram <email address hidden> wrote:

> We'd like to figure out what's causing this bug for you, but we haven't
> heard back from you in a while. Could you please provide the requested
> information? Thanks!
>
> --
> empathy assert failure:
> empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message:
> assertion failed: (m != NULL)
> https://bugs.launchpad.net/bugs/528997
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “empathy” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: empathy
>
> Ubuntu 9.10
>
> Empathy suddenly stopped working.
>
> ProblemType: Crash
> Architecture: i386
> AssertionMessage:
> empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message:
> assertion failed: (m != NULL)
> Date: Sat Feb 27 13:53:04 2010
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/empathy
> LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: empathy 2.28.1-1ubuntu1
> ProcCmdline: empathy
> ProcEnviron:
> SHELL=/bin/bash
> LANG=en_US.UTF-8
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> Signal: 6
> SourcePackage: empathy
> StacktraceTop:
> __kernel_vsyscall ()
> raise () from /lib/tls/i686/cmov/libc.so.6
> abort () from /lib/tls/i686/cmov/libc.so.6
> g_assertion_message () from /lib/libglib-2.0.so.0
> g_assertion_message_expr () from /lib/libglib-2.0.so.0
> Title: empathy assert failure:
> empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message:
> assertion failed: (m != NULL)
> Uname: Linux 2.6.31-14-generic i686
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/528997/+subscribe
>

--
Regards,
Aviral Dasgupta (aka. Aviraldg)
www.blog.aviraldg.byethost14.com
----------
"You're the cutest fractal." -- Dg
"Deciphering my emails only requires enough neural organization to classify
as a mammal. Some people lack even that" -- Dg
---------

Revision history for this message
Omer Akram (om26er) wrote :

Marking this fixed assuming you are using Lucid. Thanks for the quick reply

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
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