[i845] GPU lockup (PGTBL_ER: 0x00000049)

Bug #528553 reported by vvv-vvv-vvv
This bug report is a duplicate of:  Bug #541492: MASTER: [i845] GPU lockup. Edit Remove
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

- Honestly, I am not a programmer so don't know much but this crash has been occurring after my latest updates as of 4th February. I have configured my system to get 'proposed' updates as well.
I usually don't report the crashes immediately since many times, the community fixes them in a week or so and I automatically get updated. However, this one is going on for about 3 weeks hence reporting.

Thanks.

ProblemType: Crash
Architecture: i386
Date: Fri Feb 26 11:38:48 2010
DistroRelease: Ubuntu 10.04
DkmsStatus:
 virtualbox-ose, 3.1.2, 2.6.32-14-generic, i686: installed
 virtualbox-ose, 3.1.2, 2.6.32-12-generic, i686: built
 virtualbox-ose, 3.1.2, 2.6.31-18-generic, i686: built
 virtualbox-ose, 3.1.2, 2.6.32-13-generic, i686: installed
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.2)
InterpreterPath: /usr/bin/python2.6
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100119)
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 046d:c045 Logitech, Inc. Optical Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Package: xserver-xorg-video-intel 2:2.9.1-1ubuntu5
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-14-generic root=UUID=884aaa37-1b93-418d-8010-1042c3d21d3d ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcVersionSignature: Ubuntu 2.6.32-14.20-generic
RelatedPackageVersions:
 xserver-xorg 1:7.5+1ubuntu6
 libgl1-mesa-glx 7.7-3ubuntu1
 libdrm2 2.4.18-1ubuntu2
 xserver-xorg-video-intel 2:2.9.1-1ubuntu5
SourcePackage: xserver-xorg-video-intel
Uname: Linux 2.6.32-14-generic i686
UserGroups:

dmi.bios.date: 08/15/2002
dmi.bios.vendor: Compaq
dmi.bios.version: 686O2 v2.14
dmi.board.name: 07E4h
dmi.board.vendor: Compaq
dmi.chassis.asset.tag: U309KN9XA186
dmi.chassis.type: 15
dmi.chassis.vendor: Compaq
dmi.modalias: dmi:bvnCompaq:bvr686O2v2.14:bd08/15/2002:svnCompaq:pn:pvr:rvnCompaq:rn07E4h:rvr:cvnCompaq:ct15:cvr:
dmi.sys.vendor: Compaq
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.32-14-generic

[lspci]
00:02.0 VGA compatible controller [0300]: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device [8086:2562] (rev 01)
     Subsystem: Compaq Computer Corporation Device [0e11:00b9]

Revision history for this message
vvv-vvv-vvv (vish-us) wrote :
Bryce Harrington (bryce)
tags: added: crash
Bryce Harrington (bryce)
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Revision history for this message
Bryce Harrington (bryce) wrote : Re: inital logon time freeze - consistent across reboots

You mentioned 'crash' in your report, but I notice a gpu dump got captured, which only occurs for X freezes. Can you confirm that what you've seen is a freeze (system appears to lockup but maybe the mouse cursor moves) rather than a crash (dumps you back to login screen)?

summary: - inital logon time crash - consistent across reboots
+ inital logon time freeze - consistent across reboots
Bryce Harrington (bryce)
tags: added: freeze
Revision history for this message
Bryce Harrington (bryce) wrote :

[This is an automatic notification.]

Thanks for reporting this bug to help making the Intel graphics driver
better. We hear from upstream that a number of bugs (possibly including
this one) have been fixed in the newer DRM code from the 2.6.33 kernel.
I don't know if your bug is one of the ones fixed in this release,
though, but we've prepared a PPA with this DRM update. Would you mind
installing this, rebooting, and testing if the original issue can be
reproduced with it or not?

The DRM PPA is here:

    https://edge.launchpad.net/~apw/+archive/red

Note there could be new bugs... please file these as new reports using
the command 'ubuntu-bug linux' (for kernel or DRM or KMS bugs) or
'ubuntu-bug xorg' if you suspect them to be X.org issues.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
vvv-vvv-vvv (vish-us) wrote : Re: [Bug 528553] Re: inital logon time freeze - consistent across reboots

Hi,
I tried to add the repository but gives me below error to add the repo.
---
W: GPG error: http://ppa.launchpad.net lucid Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 6B70D916CB0B05C0
----

Unfortunately, I couldn't install the newer version of the 2.6.33 kernel as I can't 'see' it :(
Help please?

Thanks and best regards,
Vish

--- On Thu, 3/4/10, Bryce Harrington <email address hidden> wrote:

> From: Bryce Harrington <email address hidden>
> Subject: [Bug 528553] Re: inital logon time freeze - consistent across reboots
> To: <email address hidden>
> Date: Thursday, March 4, 2010, 9:09 PM
> [This is an automatic notification.]
>
> Thanks for reporting this bug to help making the Intel
> graphics driver
> better.  We hear from upstream that a number of bugs
> (possibly including
> this one) have been fixed in the newer DRM code from the
> 2.6.33 kernel.
> I don't know if your bug is one of the ones fixed in this
> release,
> though, but we've prepared a PPA with this DRM
> update.  Would you mind
> installing this, rebooting, and testing if the original
> issue can be
> reproduced with it or not?
>
> The DRM PPA is here:
>
>     https://edge.launchpad.net/~apw/+archive/red
>
> Note there could be new bugs... please file these as new
> reports using
> the command 'ubuntu-bug linux' (for kernel or DRM or KMS
> bugs) or
> 'ubuntu-bug xorg' if you suspect them to be X.org issues.
>
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
>        Status: Confirmed =>
> Incomplete
>
> --
> inital logon time freeze - consistent across reboots
> https://bugs.launchpad.net/bugs/528553
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>

Revision history for this message
vvv-vvv-vvv (vish-us) wrote : Re: inital logon time freeze - consistent across reboots

Answer to question - Apologies for delays -
I mentioned crash simply because the error comes as crash report. But you are correct, its not that the system crashes - its the Intel GPU related module crashes. After it happens the screen and mouse movement etc. doesn't freeze but becomes extremely slow. As if you have reduced the mouse acceleration to minimum. And after a few minutes (varies) the display goes off, system goes in low graphics mode and the only option works is to restart the computer - restarting X-server doesn't help.
Hope this helps.

Also, I tried installing the latest kernel from the unsupported PPA you had mentioned but I am unable to 'see' the kernel packages - I get PGP errors.

------
You mentioned 'crash' in your report, but I notice a gpu dump got
captured, which only occurs for X freezes. Can you confirm that what
you've seen is a freeze (system appears to lockup but maybe the mouse
cursor moves) rather than a crash (dumps you back to login screen)?

Bryce Harrington (bryce)
description: updated
Geir Ove Myhr (gomyhr)
summary: - inital logon time freeze - consistent across reboots
+ [i845] GPU lockup (PGTBL_ER: 0x00000049)
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