U1 crashes when clicking on cloud icon showing exclamation point

Bug #523524 reported by dwp0980
124
This bug affects 25 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

I cannot connect to ubuntuone through nautilus, and when I try to start the client, the cloud icon appears in right right panel, with exclamation mark in it. If I left-click on the cloud, it crashes and apport reports the problem.

I have no problem at all syncing Tom Boy notes.

If I can provide any further that might help, please let me know.

Using Ubuntu 9.10

Thanks

ProblemType: Bug
.home.david..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 show_applet = 1
 connected = False
 connect = 0
 bookmarked = False
Architecture: amd64
Date: Wed Feb 17 23:08:42 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-19-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:1612): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1612): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1717): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1740): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:1716): Gtk-WARNING **: gtk_widget_size_allocate(): attempt to allocate widget with width -5 and height 24

Revision history for this message
dwp0980 (dwp0980) wrote :
Revision history for this message
Dave Walker (dogatemycomputer) wrote :

Would you please try the solution found here:

https://answers.edge.launchpad.net/ubuntuone-client/+faq/835

If this resolves your problem then please update this bug report.

Thank you!

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
dwp0980 (dwp0980) wrote :

Sorry, that solution doesn't help. I don't think it is related, as the symptoms are different. Also the ~/.config/ubuntuone/syncdaemon.conf file that it talks about is not present in my system. I have tried creating that file with the content suggested, but it doesn't resolve the problem.

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → New
Revision history for this message
Dan Nemes (nemesde) wrote :

I tried the solution provided in the link as well. I don't have a syncdaemon.conf file either. It's strange because it was working fine and just stopped.

Revision history for this message
djpos (kevin-mattern) wrote :

I found a solution! :D (damn i'm so happy that it's ME)
but i think it was too simple.

nano .config/ubuntuone/ubuntuone-client

[ubuntuone]
bookmarked = True
connected = True
connect = 1
show_applet = 1

after that, close cloud-applet (or start if it crashed)

Revision history for this message
alibatiste@gmail.com (alibatiste) wrote : Re: [Bug 523524] Re: [ubuntuone] crashes when clicking on cloud icon

sorry but the probleme isn't solve...

i've got this went i start ubuntuone:
ubuntuone-client-applet
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/status:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply:
Message did not receive a reply (timeout by message bus)
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply:
Message did not receive a reply (timeout by message bus)
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply:
Message did not receive a reply (timeout by message bus)
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply:
Message did not receive a reply (timeout by message bus)
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/status:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply:
Message did not receive a reply (timeout by message bus)
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply:
Message did not receive a reply (timeout by message bus)

and when i clic right on the cloud it crash...

the left clic work

djpos a écrit :
> I found a solution! :D (damn i'm so happy that it's ME)
> but i think it was too simple.
>
> nano .config/ubuntuone/ubuntuone-client
>
> [ubuntuone]
> bookmarked = True
> connected = True
> connect = 1
> show_applet = 1
>
> after that, close cloud-applet (or start if it crashed)
>
>

Revision history for this message
dwp0980 (dwp0980) wrote : Re: [ubuntuone] crashes when clicking on cloud icon

No, the solution doesn't work for me either. Can't understand why this bug seems to be being ignored. There are lots of similar crash type bugs with Ubuntuone-client all around.

Revision history for this message
Dave Gallenberger (switch10) wrote :

The fix does not work for me either...

Revision history for this message
Duane Hinnen (duanedesign) wrote :

@dwp0980,
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 498444, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

thank you,
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
summary: - [ubuntuone] crashes when clicking on cloud icon
+ U1 crashes when clicking on cloud icon showing exclamation point
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