Problem USB MP3: MPMan MPF62 (1Go)

[Guillaume Pascal]

When I connect my USB Mp3, it lights up then turns off then restarts and so on

No problem on vista/XP

ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: guillaume 1696 F.... pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250136,00100003 HDA:11c11040,10250136,00100200'
   Controls : 11
   Simple ctrls : 8
DKDisksMonitorError:
 (devkit-disks:6443): devkit-disks-WARNING **: Couldn't call GetAll() to get properties for /org/freedesktop/DeviceKit/Disks/devices/sdb: Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
DKDisksMonitorLog:
 Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
 added: /org/freedesktop/DeviceKit/Disks/devices/sdb

 removed: /org/freedesktop/DeviceKit/Disks/devices/sdb
Date: Sat Feb 6 21:53:37 2010
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=9a7d4470-2b2e-4146-80ea-2121de4300b7
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Alpha i386 (20100206)
MachineType: Acer Aspire 5315
Package: linux-image-2.6.32-12-generic 2.6.32-12.17
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-12-generic root=UUID=2ff98d1d-3eba-447e-820b-c8e490317af5 ro quiet splash
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-12.17-generic
Regression: No
RelatedPackageVersions: linux-firmware 1.29
Reproducible: No
SourcePackage: linux
Symptom: storage
TestedUpstream: Yes
Uname: Linux 2.6.32-12-generic i686
dmi.bios.date: 06/25/2008
dmi.bios.vendor: Acer
dmi.bios.version: V1.43
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Acadia
dmi.board.vendor: Acer
dmi.board.version: V1.43
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.43
dmi.modalias: dmi:bvnAcer:bvrV1.43:bd06/25/2008:svnAcer:pnAspire5315:pvrV1.43:rvnAcer:rnAcadia:rvrV1.43:cvnAcer:ct1:cvrV1.43:
dmi.product.name: Aspire 5315
dmi.product.version: V1.43
dmi.sys.vendor: Acer

[Jeremy Foshee (jeremyfoshee)]

Guigui14100,
    Can you give me model information for the mp3 player in question? It may help us narrow the nature of this issue and help me direct the bug accordingly.

Thanks!

-JFo

[Guillaume Pascal (guigui14100-deactivatedaccount)]

It's MPMan MPF62 (1Go)

[Julian Alarcon (julian-alarcon)]

I have the same problem. A similar bug was reported some time ago, but is related to HAL (deprecated on Lucid)
https://bugs.launchpad.net/ubuntu/+source/hal/+bug/66239

We, with Martin Pitt, are tracking this bug.

The MP3 player looks like the image from this post:
http://ubuntuforums.org/showthread.php?t=1412633

[Martin Pitt (pitti)]

Right, the CurrentDmesg attachment points out the problem, the kernel seems to "bounce" the device with lots of USB disconnects and reconnects.

[Stefan Bader (smb)]

The dmesg itself does not really show much beyond the device going and coming. Maybe getting a trace of the usb traffic would get us more insight: https://wiki.ubuntu.com/KernelTeam/Debugging/USB#Getting%20USB%20Tracedata

[Guillaume Pascal (guigui14100-deactivatedaccount)]

I leave 3 times start and off during tracedata.

The command is not good on your page ... I have a folder "usb" before folder "usbmon"

[Julian Alarcon (julian-alarcon)]

Output of: gvfs-mount -li

[Julian Alarcon (julian-alarcon)]

Output of: lsusb

[Julian Alarcon (julian-alarcon)]

Output of: dmesg?field.comment=Output of: dmesg

[Julian Alarcon (julian-alarcon)]

Output of: udevadm info --export-db > /tmp/udev.txt

[Julian Alarcon (julian-alarcon)]

Here is the output of udisks --monitor-detail

I see this error:
(udisks:14925): udisks-WARNING **: Couldn't call GetAll() to get properties for /org/freedesktop/UDisks/devices/sdc: Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist

[Julian Alarcon (julian-alarcon)]

Output of: lsusb -v

My media player is in bus 005.

[Julian Alarcon (julian-alarcon)]

Output of: sudo cat /sys/kernel/debug/usb/usbmon/5u >5u-bus2data.txt

[Julian Alarcon (julian-alarcon)]

Output of: sudo cat /sys/kernel/debug/usb/usbmon/5s >5s-bus2data.txt

[Julian Alarcon (julian-alarcon)]

Output of: sudo cat /sys/kernel/debug/usb/usbmon/5t >5t-bus2data.txt

OK, I hope that all this info will be enough. If you need more info ask me for ;)

[Stefan Bader (smb)]

Not sure I have the correct data to decode this. But it looks like there is a problem following the attempt to issue an ATA pass-through command. Is the same problem present when using a mainline kernel? For example the 2.6.33 from this location:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.33/ If yes, this looks like it should reported upstream.

# eae06a00 1221633616 S Bo:7:010:1 -115 31 = 55534243 35000000 00000000 00000c85 06200005 00fe0000 00000000 000000
Sending 0 byte(s) of data to lun#0
    cdb[12] = 850620000500fe000000000000000000
        [0]0x85 = ATA_16 (16 byte ATA pass-through)
        [1]0x06 = 000 001 1 0 (Off.Line=1, SRST=1)
        [2]0x20 = 00 1 00000 (Dir = 1)
        [3]0x00 = 0 0 0 0 0 0 0 0
        [4]0x05 = 00000101 (reserved?)
        [5]0x00 = (Features)
        [6]0xfe = (reserved?)
# eae06a00 1221634478 C Bo:7:010:1 0 31 >
31 bytes have been sent out: status 0
# eae06a00 1221634488 S Bi:7:010:2 -115 13 <
13 bytes have been received: status operation in progress
# eae06a00 1222898484 C Bi:7:010:2 -84 0
Error(-84) = -EILSEQ (Illegal byte sequence)
# eaff3080 1222898569 S Co:7:001:0 s 23 03 0004 0001 0000 0
# eaff3080 1222898577 C Co:7:001:0 0 0
# eaff3080 1222952435 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
# eaff3080 1222952466 C Ci:7:001:0 0 4 = 00010000

[Julian Alarcon (julian-alarcon)]

Problem persist using Linux Kernel 2.6.33

Linux bambu 2.6.33-020633-generic #020633 SMP Thu Feb 25 10:10:03 UTC 2010 x86_64 GNU/Linux

[Julian Alarcon (julian-alarcon)]

This bug is no more, weee.

Bug fixed on last Ubuntu 10.04 Lucid Lynx release.

[ 5187.500969] usb 5-2: new full speed USB device using uhci_hcd and address 2
[ 5187.709122] usb 5-2: configuration #1 chosen from 1 choice
[ 5188.019535] Initializing USB Mass Storage driver...
[ 5188.029413] scsi4 : SCSI emulation for USB Mass Storage devices
[ 5188.031213] usbcore: registered new interface driver usb-storage
[ 5188.031218] USB Mass Storage support registered.
[ 5188.041706] usb-storage: device found at 2
[ 5188.041711] usb-storage: waiting for device to settle before scanning
[ 5193.049031] usb-storage: device scan complete
[ 5193.052104] scsi scan: INQUIRY result too short (5), using 36
[ 5193.052115] scsi 4:0:0:0: Direct-Access USB2.0 (FS) FLASH DISK 1.00 PQ: 0 ANSI: 0 CCS
[ 5193.054803] sd 4:0:0:0: Attached scsi generic sg3 type 0
[ 5193.075083] sd 4:0:0:0: [sdc] 1019617 512-byte logical blocks: (522 MB/497 MiB)
[ 5193.078083] sd 4:0:0:0: [sdc] Write Protect is off
[ 5193.078090] sd 4:0:0:0: [sdc] Mode Sense: 00 c0 00 00
[ 5193.078093] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[ 5193.091098] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[ 5193.091110] sdc: sdc1
[ 5193.113079] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[ 5193.113090] sd 4:0:0:0: [sdc] Attached SCSI removable disk

Now, it works fine.

[Guillaume Pascal (guigui14100-deactivatedaccount)]

Yes, I confirm, it's works now ;)

Thanks