Brasero fails to recognize erased DVD-RW media

[daf]

Binary package hint: brasero

Steps to reproduce bug:
1. Insert a DVD-RW disc into the DVD-RW drive
2. Erase the media on the disc
3. Attempt to burn something new onto the disc

What should happen:
Brasero detects the disc and burns medio onto it.

Observed behavior:
Brasero does not detect the disc that it just erased. Other applications are able to detect the disc.

Temporary workaround:
Use another disc burning application.

Other notes:
Brasero sometimes doesn't recognize discs with media on them, although this happens only about 1/10 times and can be fixed by manually unmounting and remounting the media.

DistroRelease: Ubuntu 9.10

[daf (davydm)]

As a followup:

After burning the same DVD+RW media with K3b, Brasero now recognises the media and seems to want to allow me to burn onto it. I don't understand what is so special about burning onto it with K3b. Blanking it under Win7 with CDBurnderXP didn't change anything before this.

The only thing worse than an arbitrary bug is one which is not reliably reproducible. Still, I'd appreciate any input.

[Draycen DeCator (ddecator)]

Thank you for taking the time to file this bug report. Could you please let me know what version of Brasero you are running? Brasero is maintained by GNOME developers, so this bug will need to be linked to their system. I believe I may have found a bug reported on their system that matches your bug (https://bugzilla.gnome.org/show_bug.cgi?id=590385), however I want to make sure that the software versions match before I link the two.

[daf (davydm)]

No problem (:

Brasero reports a version 2.28.2 in the about screen. The installed package
reports version 2.28.2-0ubuntu1. Looks like the bug you want to link to is
2.28 -- hit! (:

Thanks
-d

On 6 February 2010 07:36, Draycen DeCator <email address hidden> wrote:

> Thank you for taking the time to file this bug report. Could you please
> let me know what version of Brasero you are running? Brasero is
> maintained by GNOME developers, so this bug will need to be linked to
> their system. I believe I may have found a bug reported on their system
> that matches your bug
> (https://bugzilla.gnome.org/show_bug.cgi?id=590385), however I want to
> make sure that the software versions match before I link the two.
>
> ** Bug watch added: GNOME Bug Tracker #590385
> https://bugzilla.gnome.org/show_bug.cgi?id=590385
>
> ** Changed in: brasero (Ubuntu)
> Status: New => Incomplete
>
> --
> brasero fails to recognise dvdrw drive and/or media
> https://bugs.launchpad.net/bugs/514782
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
There is no shame in not knowing; the shame is in not finding out.

[Draycen DeCator (ddecator)]

Thank you for responding so quickly. I think I may have found another Ubuntu bug that this may be a duplicate of (https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/386024). That bug states that the issue only occurs after Brasero has erased a DVD. Can you please confirm whether this issue occurs only when you erase a DVDRW, or does it occur at other times as well?

[daf (davydm)]

Hm

I'm afraid I'm probably not as helpful here...

Well, for starters, I don't know if, by "at other times" you mean *any*
other occurrences -- in which case, I do remember the having this once
before, but I can't remember the exact circumstances. ): I've had a few
other oddities though:
I use a DVD+RW to watch avi content on a divx/xvid-capable dvd player in my
living room, so my habit is to start a new compilation, select burn, and
select "erase this disc" from the warning which pops up about the disc not
having enough space on it for my compilation. I've had the burn process just
halt there before (after "erasing", before starting data write), not
advancing, but I don't know if that's related because cancelling and
restarting the burn worked out OK. Also, this isn't the same "no disc"
behaviour, so probably not related...
I've also had the case where brasero hangs on a burn or refuses to see the
disc if it's mounted (and nautilus is auto-mounting as I insert) -- but
again, this isn't the same issue (and isn't reliably reproducible).
Also, I've noticed that the erase via this process is almost instantaneous
-- it used to take a couple of seconds (and, in fact, just blanking a disc,
without writing, does take a couple of seconds). The write does complete
though, so I'm assuming someone figured out a quicker method (such as just
ignore the discs contents and write over it forcibly or similar)

On the other hand, if you mean "does this happen when I blank other media,
such as CD-RW", I don't know -- the last time I blanked a CD-RW on my
machine was a very long time ago. I know I have one *somewhere* -- but not
100% sure where...

Sorry to not really be of much assistance ):

-d

On 6 February 2010 21:31, Draycen DeCator <email address hidden> wrote:

> Thank you for responding so quickly. I think I may have found another
> Ubuntu bug that this may be a duplicate of
> (https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/386024). That
> bug states that the issue only occurs after Brasero has erased a DVD.
> Can you please confirm whether this issue occurs only when you erase a
> DVDRW, or does it occur at other times as well?
>
> --
> brasero fails to recognise dvdrw drive and/or media
> https://bugs.launchpad.net/bugs/514782
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
There is no shame in not knowing; the shame is in not finding out.

[Draycen DeCator (ddecator)]

Thank you, every bit of information is always of huge assistance! Since you said that you've had trouble with Brasero not recognizing discs in other situations, I'm not entirely sure that this bug is the same as the other one I found. It is very difficult to tell whether all of the issues you are experiencing are related or if they are separate problems. Consequently, I am hesitant to mark this bug as a duplicate. In order to help me prepare this bug for viewing by a developer, could you please summarize all of the issues you have had with Brasero not recognizing media? What you've mentioned so far seems to be...

1. Brasero doesn't recognize a RW media after is has been erased, but other applications (K3b) do.
2. Brasero unreliably will fail to recognize blank media mounted by Nautilus
3. Brasero sometimes doesn't want to write to a media after it has just been erased using Brasero

Do these sound correct? Please let me know if I have misunderstood any of them or if there are other strange behaviors you are having in regards to Brasero recognizing media.

[daf (davydm)]

1 is correct -- but it seems to be the same as 2 since the dvdrw was erased
from the right-click menu that pops up on the desktop in GNOME -- afaik,
this invokes brasero?
2 was for media that wasn't blank -- Nautilus correctly mounted the media
but brasero didn't seem to handle with the fact that the media was mounted
-- until I dismounted it myself. This problem is intermittent -- about 90%
of the time, brasero dismounts the media before writing -- just these few
times it's gotten "stuck"

-d

On 6 February 2010 22:16, Draycen DeCator <email address hidden> wrote:

> Thank you, every bit of information is always of huge assistance! Since
> you said that you've had trouble with Brasero not recognizing discs in
> other situations, I'm not entirely sure that this bug is the same as the
> other one I found. It is very difficult to tell whether all of the
> issues you are experiencing are related or if they are separate
> problems. Consequently, I am hesitant to mark this bug as a duplicate.
> In order to help me prepare this bug for viewing by a developer, could
> you please summarize all of the issues you have had with Brasero not
> recognizing media? What you've mentioned so far seems to be...
>
> 1. Brasero doesn't recognize a RW media after is has been erased, but other
> applications (K3b) do.
> 2. Brasero unreliably will fail to recognize blank media mounted by
> Nautilus
> 3. Brasero sometimes doesn't want to write to a media after it has just
> been erased using Brasero
>
> Do these sound correct? Please let me know if I have misunderstood any
> of them or if there are other strange behaviors you are having in
> regards to Brasero recognizing media.
>
> --
> brasero fails to recognise dvdrw drive and/or media
> https://bugs.launchpad.net/bugs/514782
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
There is no shame in not knowing; the shame is in not finding out.

[Draycen DeCator (ddecator)]

Thank you for the clarification. I will begin work on updating the description of this bug, then I will see about getting this fully triaged. Thank you again for taking the time to help us with this report so that we may make Ubuntu better!

[daf (davydm)]

It is the nature of open source. Some people contribute directly with code,
others can contribute by being useful users (:

-d

On 7 February 2010 22:14, Draycen DeCator <email address hidden> wrote:

> Thank you for the clarification. I will begin work on updating the
> description of this bug, then I will see about getting this fully
> triaged. Thank you again for taking the time to help us with this report
> so that we may make Ubuntu better!
>
> --
> brasero fails to recognise dvdrw drive and/or media
> https://bugs.launchpad.net/bugs/514782
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
There is no shame in not knowing; the shame is in not finding out.

[John Doe (jodo-deactivatedaccount)]

This is still a problem in Maverick on my System. When erasing a DVD-RW, Brasero says quickly that erasing has finished, but it takes a very long time 'til it really has. After that, the media isn't detected any more and don't shows on the Desktop neither I can use it to burn data on it. Funny: NeroLinux is working here.

Brasero says:

** (brasero:1574): CRITICAL **: brasero_drive_get_medium: assertion `BRASERO_IS_DRIVE (drive)' failed

** (brasero:1574): CRITICAL **: brasero_drive_probing: assertion `BRASERO_IS_DRIVE (drive)' failed

[Jerone Young (jerone)]

This has been identified as an OEM prioirty. As OEM testing has run into this issue with 10.04.

[David MacBride (drm-redmenace)]

I seem to have reproduced this bug in Ubuntu 10.04 and Brasero 2.30.2

1) Inserted CD+RW media containing data. Brasero recognized it
2) used Brasero to blank the media. Sucess
3) Wanted to use Brasero to burn an ISO to the disk. Brasero would not recognize it.
4) Ejected and re-inserted disk. For split second (very brief time) it looked like Brasero recognized the disk. In the "image burn setup" dialog, the disk showed as a valid disk in the field "select a disk to write to" ... but very quickly the field changed to ask me to insert a valid disk.

I was able to immediately and successfully write the ISO to the same media using GnomeBaker.

[Sebastien Bacher (seb128)]

could users having this issue using "ubuntu-bug storage" to report a bug and add the bug number there?

[Andrea Corbellini (andrea.corbellini)]

Hello. This is a duplicate of bug #405544, which is also linked to the same upstream bug.

[Ilya Konyakhin (ilyakon)]

2Andrea Corbellini
You are wrong. Bug #514782 (Brasero fails to recognize erased DVD-RW media) isn't a duplicate of bug #405544, where brasero can not recognize all optical media. These bugs are different.
My ubuntu 10.04 work fine with blank CD-R/RW and DVD-R disks. I encounter the problems only with DVD-RW media.

[Sebastien Bacher (seb128)]

Could you try if that's still an issue with the current stable updates?

[Dmitriy Kodanev (dkodanev)]

Well, what can I say?
Right now I've inserted a DVD+R with recorded, by LG DVD recorder, video.
The process has been over perfectly, without any error message.
There's been a message that the disk is empty now and at the same time the
DVD drive's been opened.
My disk was really empty - Brasero erased my disk. IUt DID it. But...
When I've inserted the same disk (empty now) once again, my system didn't
recognised it as an empty disk, and, when I've tried to write an image on
that disk, Brasero said that there's no approporiate disk (sorry, I don't
know how they say in English 'cos I use Russian Ubuntu).
After that I launched K3B. Without any word, it recognised my erased disk
and wrote onto it an information I wanted (a DVD iso image). And now I
have what I wanted - but not through Gnome (Brasero) but through KDE
(K3B). So i still use KDE for these proposes. It's too sad 'cos I want my
system to be enterely Gnome-like.
Well, if you want to know, I've updated my system not so long ago.

Linux kernel 2.6.32-24-generic
GNOME 2.30.2
Brasero 2.30.2-0ubuntu1

Nevertheless, Brasero still doesn't work.
P.S. Sorry for my English, it's not my native language. I'm from Russia.
I'll be glad if I could help you to fix and improve this application. I do
love open source!

--
Dmitriy Kodanev

Sebastien Bacher <email address hidden> писал(а) в своём письме Mon, 16 Aug
2010 15:49:08 +0400:

> Could you try if that's still an issue with the current stable updates?
>
> ** Changed in: brasero (Ubuntu)
> Status: Triaged => Incomplete

[Martin Pitt (pitti)]

I'm 99% sure that this is a duplicate of bug 581925. It will be fixed in maverick soon, and potentially be backported to lucid.

[Robbie Williamson (robbiew)]

We believe this bug is a duplicate of an older one we are trying to
resolve:
  cdrom_id: Does not recognize reblanked DVD+RW, DVD-RW and DVD-RAM
  https://bugs.launchpad.net/bugs/581925

Please subscribe to this bug, so that you can be notified of a fix.

-Robbie

On Fri, 2010-08-20 at 10:51 +0000, timroll wrote:
> Well, what can I say?
> Right now I've inserted a DVD+R with recorded, by LG DVD recorder, video.
> The process has been over perfectly, without any error message.
> There's been a message that the disk is empty now and at the same time the
> DVD drive's been opened.
> My disk was really empty - Brasero erased my disk. IUt DID it. But...
> When I've inserted the same disk (empty now) once again, my system didn't
> recognised it as an empty disk, and, when I've tried to write an image on
> that disk, Brasero said that there's no approporiate disk (sorry, I don't
> know how they say in English 'cos I use Russian Ubuntu).
> After that I launched K3B. Without any word, it recognised my erased disk
> and wrote onto it an information I wanted (a DVD iso image). And now I
> have what I wanted - but not through Gnome (Brasero) but through KDE
> (K3B). So i still use KDE for these proposes. It's too sad 'cos I want my
> system to be enterely Gnome-like.
> Well, if you want to know, I've updated my system not so long ago.
>
> Linux kernel 2.6.32-24-generic
> GNOME 2.30.2
> Brasero 2.30.2-0ubuntu1
>
> Nevertheless, Brasero still doesn't work.
> P.S. Sorry for my English, it's not my native language. I'm from Russia.
> I'll be glad if I could help you to fix and improve this application. I do
> love open source!
>
> --
> Dmitriy Kodanev
>
>
> Sebastien Bacher <email address hidden> писал(а) в своём письме Mon, 16 Aug
> 2010 15:49:08 +0400:
>
> > Could you try if that's still an issue with the current stable updates?
> >
> > ** Changed in: brasero (Ubuntu)
> > Status: Triaged => Incomplete
>

--
Robbie Williamson <email address hidden>
Canonical, Ltd. robbiew[irc.freenode.net]

"You can't be lucky all the time, but you can be smart everyday"
 -Mos Def

"Arrogance is thinking you are better than everyone else, while
Confidence is knowing no one else is better than you." -Me ;)

[Dmitriy Kodanev (dkodanev)]

Thank you for an answer. I believe this problem will be resolved.
I'll be watching at bug 581925, as you said.
--
Dmitriy Kodanev

Robbie Williamson <email address hidden> писал(а) в своём
письме Fri, 20 Aug 2010 18:31:30 +0400:

> We believe this bug is a duplicate of an older one we are trying to
> resolve:
> cdrom_id: Does not recognize reblanked DVD+RW, DVD-RW and DVD-RAM
> https://bugs.launchpad.net/bugs/581925
> Please subscribe to this bug, so that you can be notified of a fix.