Ubuntu One Client crashed

[Michael Bewley]

Crashed shortly after logging in, after trying to log in to the web interface.

It's not syncing any new files these days (stuck on 5.3/25 GB or so for the last few months)

Often when I try to log into the web interface, it says "nonce unavailable/in use" or something.

ProblemType: Bug
.home.mbewley..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = False
 connect = 0
 show_applet = 0
Architecture: amd64
CrashDB: ubuntuone
Date: Wed Jan 27 21:34:56 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.1+r273-0ubuntu1~ppa2~karmic
PackageArchitecture: all
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.31-17-generic x86_64

[Duane Hinnen (duanedesign)]

I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue?

1) Quit the Ubuntu One client

2) Open Applications->Accessories->Terminal, then run the command:
  mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir ~/.cache/ubuntuone/log

3) Open (or create if it doesn't exist): ~/.config/ubuntuone/syncdaemon.conf
    Add the following 2 lines to this file and save:
    [__main__]
    log_level = DEBUG

4) Restart UbuntuOne Applications->Internet->Ubuntu One

5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One Folder. Then attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log/syncdaemon-exceptions.log

The issue you are having with logging into the web interface is a known issue and the Ubuntu One Team is working on it as we speak. Here is a workaround in the meantime.
Upon receiving OpenID failed error with 'nonce' info go to
https://one.ubuntu.com/
The login attempt _was_ successful, the problem is that the page is not redirected properly

Thank you for filing this bug report and helping to make Ubuntu better.

[Joshua Hoover (joshuahoover)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 457147, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

[Michael Bewley (michael-bewley)]

I performed the steps you described, but the files you asked me to attach
don't exist. I let UbuntuOne run for 5 mins or so, then copied 3 files,
waited another couple of minutes. I assume it's just not logged anthing...?

On 28 January 2010 04:05, duanedesign <email address hidden> wrote:

> I'm sorry to hear Ubuntu One is not working properly for you. If you
> would like to help debug the problem that would be greatly appreciated.
> You can do the following in order to provide important details that will
> help determine the root cause of this issue?
>
> 1) Quit the Ubuntu One client
>
> 2) Open Applications->Accessories->Terminal, then run the command:
> mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir
> ~/.cache/ubuntuone/log
>
> 3) Open (or create if it doesn't exist):
> ~/.config/ubuntuone/syncdaemon.conf
> Add the following 2 lines to this file and save:
> [__main__]
> log_level = DEBUG
>
> 4) Restart UbuntuOne Applications->Internet->Ubuntu One
>
> 5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One
> Folder. Then attach the following logs to this bug:
> ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log
> /syncdaemon-exceptions.log
>
> The issue you are having with logging into the web interface is a known
> issue and the Ubuntu One Team is working on it as we speak. Here is a
> workaround in the meantime.
> Upon receiving OpenID failed error with 'nonce' info go to
> https://one.ubuntu.com/
> The login attempt _was_ successful, the problem is that the page is not
> redirected properly
>
> Thank you for filing this bug report and helping to make Ubuntu better.
>
> --
> Ubuntu One Client crashed
> https://bugs.launchpad.net/bugs/513186
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Qzi (hotseason007)]

Thank you for your reply !

I will test your method latter and feedback to you !

------------------
--
 作智慧的减法 ...

                体会生活的微妙的富足 ...

      嗯 ...

------------------ 原始邮件 ------------------
发件人: "Michael Bewley"<email address hidden>;
发送时间: 2010年1月28日(星期四) 下午4:41
收件人: "hotseason007"<email address hidden>;

主题: Re: [Bug 513186] Re: Ubuntu One Client crashed

 *** This bug is a duplicate of bug 457147 ***
    https://bugs.launchpad.net/bugs/457147

I performed the steps you described, but the files you asked me to attach
don't exist. I let UbuntuOne run for 5 mins or so, then copied 3 files,
waited another couple of minutes. I assume it's just not logged anthing...?

On 28 January 2010 04:05, duanedesign <email address hidden> wrote:

> I'm sorry to hear Ubuntu One is not working properly for you. If you
> would like to help debug the problem that would be greatly appreciated.
> You can do the following in order to provide important details that will
> help determine the root cause of this issue?
>
> 1) Quit the Ubuntu One client
>
> 2) Open Applications->Accessories->Terminal, then run the command:
> mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir
> ~/.cache/ubuntuone/log
>
> 3) Open (or create if it doesn't exist):
> ~/.config/ubuntuone/syncdaemon.conf
> Add the following 2 lines to this file and save:
> [__main__]
> log_level = DEBUG
>
> 4) Restart UbuntuOne Applications->Internet->Ubuntu One
>
> 5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One
> Folder. Then attach the following logs to this bug:
> ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log
> /syncdaemon-exceptions.log
>
> The issue you are having with logging into the web interface is a known
> issue and the Ubuntu One Team is working on it as we speak. Here is a
> workaround in the meantime.
> Upon receiving OpenID failed error with 'nonce' info go to
> https://one.ubuntu.com/
> The login attempt _was_ successful, the problem is that the page is not
> redirected properly
>
> Thank you for filing this bug report and helping to make Ubuntu better.
>
> --
> Ubuntu One Client crashed
> https://bugs.launchpad.net/bugs/513186
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Ubuntu One Client crashed
https://bugs.launchpad.net/bugs/513186
You received this bug notification because you are a direct subscriber
of a duplicate bug (via bug 457147).

Status in Ubuntu One Client: New

Bug description:
Crashed shortly after logging in, after trying to log in to the web interface.

It's not syncing any new files these days (stuck on 5.3/25 GB or so for the last few months)

Often when I try to log into the web interface, it says "nonce unavailable/in use" or something.

ProblemType: Bug
.home.mbewley..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = False
 connect = 0
 show_applet = 0
Architecture: amd64
CrashDB: ubuntuone
Date: Wed Jan 27 21:34:56 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: u...