The requested URI "ghelp:empathy" is invalid

[Jeremy Bícha]

Binary package hint: empathy

I first tried re-opening bug #429978 for this but that supposedly was a different bug that was fixed for Karmic.

I have empathy and empathy-common installed.
In Empathy, click Help>Contents
Yelp opens with a pop-up that says 'Unable to load page' 'The requested URI "ghelp:empathy" is invalid'

I get the same error also in the About Ubuntu user guide.
Click Internet and Networks
Click 9.3 Instant Messaging
Try to click the Empathy User Manual link in 9.3.1.

At one time (21 Dec, I reinstalled since), I was able to get the manual to open by trying yelp ghelp:empathy from the command line but this doesn't work now.

Is there something that should be done to regenerate the help index or something that is not being done by the installer?

I also tried sudo aptitude purge empathy empathy-common and then I tried reinstalling empathy (& empathy-common) but I still have the same issue.

ProblemType: Bug
Architecture: i386
Date: Sun Jan 10 22:16:13 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: empathy 2.29.4-1ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=C
 LANGUAGE=
ProcVersionSignature: Ubuntu 2.6.32-9.13-generic
SourcePackage: empathy
Tags: lucid
Uname: Linux 2.6.32-9-generic i686

[Sebastien Bacher (seb128)]

Thank you for your bug report, I don't confirm the issue there

[Omer Akram (om26er)]

Does it still exist with 2.29.5?

[Omer Akram (om26er)]

I cannot reproduce this in lucid empathy 2.29.5 can some else please test this?

[Omer Akram (om26er)]

I cannot reproduce this under lucid. so if somebody still face this please feel free to open this again