Toshiba Satellite M70 cannot resume from suspend

[Benedikt Kristinsson]

Toshiba Satellite M70 can't resume from suspend with Ubuntu Karmic. Suspending works, but resuming only yields a black screen. Then I have to do a cold restart.

The only message in kern.log after suspending and before booting again is:
Jan 9 23:31:47 hildur-laptop kernel: [ 262.179893] [drm] Num pipes: 2

Hibernate works fine. I have no idea how to debug this further. This seems very similar to bug #64927, which seems to have been fixed a long time ago.

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hildur 1499 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'ICH6'/'Intel ICH6 with ALC250 at irq 17'
   Mixer name : 'Realtek ALC250 rev 2'
   Components : 'AC97a:414c4752'
   Controls : 33
   Simple ctrls : 21
Date: Sat Jan 9 23:49:05 2010
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=9584941a-afd5-484a-8286-3a6417871d2d
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite M70
Package: linux-image-2.6.31-17-generic 2.6.31-17.54
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=bed205b1-2b9b-477c-a6ae-f50711c23798 ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.25
RfKill:

SourcePackage: linux
Uname: Linux 2.6.31-17-generic i686
XsessionErrors:
 (gnome-settings-daemon:1515): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1515): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1615): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1640): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:1921): GLib-WARNING **: g_set_prgname() called multiple times
dmi.bios.date: 12/26/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.30
dmi.board.name: HTW00
dmi.board.vendor: TOSHIBA
dmi.board.version: Null
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.30:bd12/26/2005:svnTOSHIBA:pnSatelliteM70:pvrPSM71E-02000LED:rvnTOSHIBA:rnHTW00:rvrNull:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite M70
dmi.product.version: PSM71E-02000LED
dmi.sys.vendor: TOSHIBA

[Benedikt Kristinsson (benedikt-k)]

Furthermore, the media hotkeys do not work, similar problems to #199888.

The file /etc/modprobe.d/toshiba_acpi.modprob does not exist, nor does /proc/acpi/toshiba.

hildur@hildur-laptop:~$ lsmod | grep toshiba
hildur@hildur-laptop:~$ dpkg -S toshiba.ko
dpkg: *toshiba.ko* not found.
hildur@hildur-laptop:~$ sudo modprobe toshiba-acpi
FATAL: Error inserting toshiba_acpi (/lib/modules/2.6.31-17-generic/kernel/drivers/platform/x86/toshiba_acpi.ko): No such device
hildur@hildur-laptop:~$

It might be a possibility that the kernel fails to recognise it as a Toshiba Satellite M70 and thinks it is some other Toshiba model instead?

[Benedikt Kristinsson (benedikt-k)]

I have also found this very similar bug over at the RedHat bugzilla; https://bugzilla.redhat.com/show_bug.cgi?id=474035 . This should point to a kernel problem.

[Jeremy Foshee (jeremyfoshee)]

Hi Benedikt,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 505328

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.