black screen for chat

[Ab3L]

Binary package hint: x11-xserver-utils

I am running Karmic Koala (9.10).
When I am using a software to chat (like xchat or kvirc), the screen becomes black for a second each "N" seconds. It seems that the frequence depends on the size of the window (per ex. when maximised the screen turns to black each 2 seconds).

I get the same problem even disabling compiz (setting in appearence "no effects").

I would like a stable image and stay in a Linux environment. I didn't have this problem with Hardy Heron (8.04). Never tested Intrepid (8.10). I have found this problem, also in Jaunty (9.04).

My graphic card is this:
01:00.0 VGA compatible controller: ATI Technologies Inc RV516 XT Radeon X1600 Series (Primary)
01:00.1 Display controller: ATI Technologies Inc RV516 XT Radeon X1600 Series (Secondary)

ProblemType: Bug
Architecture: i386
CheckboxCommand: xrandr
CheckboxData: Le modalità rilevate sembrano corrette, tuttavia, usando software di chat, lo schermo diventa nero ad intermittenza. La frequenza con la quale capita sembra dipendere dalla dimensione della finestra stessa (massimizzata, ogni 2 secondi circa)
CheckboxDescription:
 Nel sistema sono stati rilevati i seguenti schermi e le seguenti modalità video:

 $output

 Risulta corretto?
CheckboxSubmission: db76d924b5e7dfa27bbd6f287d89e055
CheckboxSystem: 6ce041aeed0a2c17b3343b66d157175d
CheckboxTest: xrandr_detect_modes
Date: Sun Dec 20 09:30:15 2009
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.2)
MachineType: HP-Pavilion RR820AA-UUZ m7770.ch
Package: x11-xserver-utils 7.4+2ubuntu3
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- debian-installer/language=it console-setup/layoutcode=ch console-setup/variantcode=fr
ProcEnviron:
 SHELL=/bin/bash
 LANG=it_IT.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu7
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: x11-xserver-utils
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] Nessun file o directory: '/etc/X11/xorg.conf'
XorgLogOld: Error: [Errno 2] Nessun file o directory: '/var/log/Xorg.0.log.old'
dmi.bios.date: 11/24/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.06
dmi.board.name: LEONITE
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 5.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.06:bd11/24/2006:svnHP-Pavilion:pnRR820AA-UUZm7770.ch:pvr:rvnASUSTekComputerINC.:rnLEONITE:rvr5.00:cvnHewlett-Packard:ct3:cvr1111:
dmi.product.name: RR820AA-UUZ m7770.ch
dmi.sys.vendor: HP-Pavilion
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-14-generic
---
Architecture: i386
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] Nessun file o directory
GdmLog: Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log'] failed with exit code 1: cat: /var/log/gdm/:0.log: No such file or directory
GdmLog1: Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
GdmLog2: Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
LiveMediaBuild: Kubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427)
MachineType: HP-Pavilion RR820AA-UUZ m7770.ch
Package: xserver-xorg-video-ati 1:6.13.0-1ubuntu5
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/khostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- debian-installer/language=it console-setup/layoutcode=ch console-setup/variantcode=fr
ProcEnviron:
 LANGUAGE=
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid lucid
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/24/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.06
dmi.board.name: LEONITE
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 5.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.06:bd11/24/2006:svnHP-Pavilion:pnRR820AA-UUZm7770.ch:pvr:rvnASUSTekComputerINC.:rnLEONITE:rvr5.00:cvnHewlett-Packard:ct3:cvr1111:
dmi.product.name: RR820AA-UUZ m7770.ch
dmi.sys.vendor: HP-Pavilion
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-21-generic

---
Architecture: i386
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] Nessun file o directory
GdmLog: Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log'] failed with exit code 1: cat: /var/log/gdm/:0.log: No such file or directory
GdmLog1: Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
GdmLog2: Error: command ['kdesudo', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
LiveMediaBuild: Kubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427)
MachineType: HP-Pavilion RR820AA-UUZ m7770.ch
Package: xserver-xorg-video-ati 1:6.13.0-1ubuntu5
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/khostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- debian-installer/language=it console-setup/layoutcode=ch console-setup/variantcode=fr
ProcEnviron:
 LANGUAGE=
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid lucid
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/24/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.06
dmi.board.name: LEONITE
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 5.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.06:bd11/24/2006:svnHP-Pavilion:pnRR820AA-UUZm7770.ch:pvr:rvnASUSTekComputerINC.:rnLEONITE:rvr5.00:cvnHewlett-Packard:ct3:cvr1111:
dmi.product.name: RR820AA-UUZ m7770.ch
dmi.sys.vendor: HP-Pavilion
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-21-generic

[Ab3L (himura-kenshin)]

I forgot to say, that other softwares suffer of this problem (like firefox). But in this case, the frequence seems to be some minutes (and it is possible to work, even if a little bit ennoying)

[Bryce Harrington (bryce)]

Hi Ab3L,

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with the latest development release of Ubuntu? (ISO CD images are available from http://cdimage.ubuntu.com/releases/)

If it remains an issue, could you also attach a new /var/log/Xorg.0.log?
Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Bryce Harrington (bryce)]

[This is an automatic notification.]

Hi Ab3L,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker. Instead, to raise the issue through
normal support channels, please see:

    http://www.ubuntu.com/support

If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 498736

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 498736 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/498736

[Ab3L (himura-kenshin)]

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[Bryce Harrington (bryce)]

Email sent directly to me rather than to bug:

"""
Hi Brice,

Sorry to answer so late.
Yes. I had the same problem in Lucid also. I made a little video in youtube,
so you can see what I mean.
At the moment I've uninstalled Lucid and come back to Hardy (which supports
proprietary driver fglrx for ATI Radeon X1600).
In Hardy with proprietary driver, the image is fine and stable.

Here is the video: http://www.youtube.com/watch?v=0rnvc5UElNU

If you need to know also which is the monitor, here what it is written on the
sticker: HP w22, HSTND-2241-T, product number RG556AA, assembled "January 2007,
434000-001, CTM003".

But I think the problem is to find in the open source driver for radeon.

I will try to test again with a live cd of Lucid tomorrow. I will use the live
disto because I would like not to have to reformat the partition to downgrade
another time. Nevertheless, if you have any suggestion on how to install Lucid
without to lose the config files of hardy, then tell me and i will try to test
on a "normal" lucid installation.

Yours Sincerely.

Ab3L
"""

[Ab3L (himura-kenshin)]

Hello,

Sorry to answer so late.
I tried on Lucid and the problem continues to be present, even if it is not so
persistent as in previous releases. I made a little video in youtube,
so you can see what I mean.
At the moment I've uninstalled Lucid and come back to Hardy (which supports
proprietary driver fglrx for ATI Radeon X1600 and does not present the
problem).
In Hardy with proprietary driver, the image is fine and stable.

Here is the video: http://www.youtube.com/watch?v=0rnvc5UElNU

If you need to know also which is the monitor, here what it is written on the
sticker: HP w22, HSTND-2241-T, product number RG556AA, assembled "January
2007,
434000-001, CTM003".

But I think the problem is in the open source driver for radeon.

I tested again with a live cd of Lucid Kubuntu and it seems to me that some
applications give more troubles than other ones. In particular, I got almost
any trouble with konquerror or firefox, but it is impossible to work, if I have
xchat maximised (the size of the window seems also affect the problem).
I used a live disto because I wouldn't like have to reformat the partition to
downgrade twince.

Btw, I typed "apport-collect 498736" in a terminal to update it in Lucid.

Yours Sincerely.

Ab3L

[Ab3L (himura-kenshin)]

For a more complete understanding i add here the lshw output. Maybe it can help.
The bug is still present in both version of Lucid (gnome and kde).

Ab3L

[Ab3L (himura-kenshin)]

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