sound stops working after kernel upgrade intel, ICH7 HDA

[Simon Braunschmidt]

Sound stops working with kernel 2.6.31-16-generic, with kernel 2.6.31-15-generic it is still working, so this looks clearly like a regression

Sound works when choosing with grub 2.6.31.15 or previous, doesnt work with 2.6.31-16

no error message is shown, just silence...
dmesg does not show obvious failure signs, not included

under ubuntu 9.10

board info:

Base Board Information
 Manufacturer: ASUSTeK Computer Inc.
 Product Name: F7F
 Version: 2.1
 Serial Number: BSN12345678901234567
 Asset Tag: ATN12345678901234567

lspci -vvv
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
 Subsystem: ASUSTeK Computer Inc. Device 1339
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 16
 Region 0: Memory at feb3c000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

rainer@bassano:~$ lsmod |grep snd
snd_atiixp_modem 11940 0
snd_via82xx_modem 11204 0
snd_intel8x0m 13896 0
snd_ac97_codec 101216 3 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m
snd_hda_codec_si3054 4636 1
ac97_bus 1532 1 snd_ac97_codec
snd_hda_codec_realtek 203328 1
snd_hda_intel 26920 3
snd_hda_codec 75708 3 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 7200 1 snd_hda_codec
snd_pcm_oss 37920 0
snd_mixer_oss 16028 1 snd_pcm_oss
snd_pcm 75296 8 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_ac97_codec,snd_hda_codec_si3054,snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy 2656 0
snd_seq_oss 28576 0
snd_seq_midi 6432 0
snd_rawmidi 22208 1 snd_seq_midi
snd_seq_midi_event 6940 2 snd_seq_oss,snd_seq_midi
snd_seq 50224 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 22276 2 snd_pcm,snd_seq
snd_seq_device 6920 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 59204 23 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_ac97_codec,snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 7264 1 snd
snd_page_alloc 9156 5 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_hda_intel,snd_pcm

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect -p alsa-base 498139

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

[Simon Braunschmidt (simon-braunschmidt)]

I am sorry to inform you I will not be able to debug the reported problem earlier than mid january next year, since I am on vacation now and I do not have the affected machine in reach.

Regards, Simon

[Simon Braunschmidt (simon-braunschmidt)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: simon 1922 F.... pulseaudio
 /dev/snd/pcmC0D0p: simon 1922 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfeb3c000 irq 16'
   Mixer name : 'Realtek ALC660-VD'
   Components : 'HDA:10ec0660,10431339,00100001 HDA:10573055,10431316,00100700'
   Controls : 24
   Simple ctrls : 16
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=de_DE.UTF-8
 LANGUAGE=de_DE:de:en_GB:en
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups:

[Simon Braunschmidt (simon-braunschmidt)]

previous apport-collect info is from state with working sound, kernel 2.6.31-14-generic

[Simon Braunschmidt (simon-braunschmidt)]

i am no longer able to reproduce the problem, sound now works with all of 2.6.31-14 2.6.31-16, 2.6.31-17.

it looks like the sound stops to work sporadically, yet i am not able to reproduce the failure state consistently. i suggest closing the bug, when i find conditions to reproduce consitently i will reopen it.

regards simon

[Jeremy Foshee (jeremyfoshee)]

Hi Simon,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 498139

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Simon Braunschmidt (simon-braunschmidt)]

Hi Jeremy,

As I am having the issue with my fathers laptop I can not regularly test it.
Though, it is becoming more and more obvious that it may also be a hardware
issue, since I have observed behaviour where from one booting to the next
sound stoped or started working, nothing else changed. Moreover, the
bugreports I can collect from my father are not very reliable... Last status
is at least "it works". I am going to test the issue with a live ISO when I
can grab the laptop next time.

By the way, as last status is "it works", I would not object to close the
bug, resolution "inconclusive".

Kindest Regards,
Simon

2010/4/24 Jeremy Foshee <email address hidden>

> Hi Simon,
>
> This bug was reported a while ago and there hasn't been any activity in it
> recently. We were wondering if this is still an issue? Can you try with the
> latest development release of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux 498139
>
> Also, if you could test the latest upstream kernel available that would be
> great. It will allow additional upstream developers to examine the issue.
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've
> tested the upstream kernel, please remove the 'needs-upstream-testing' tag.
> This can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the
> 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-sound
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> sound stops working after kernel upgrade intel, ICH7 HDA
> https://bugs.launchpad.net/bugs/498139
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> Sound stops working with kernel 2.6.31-16-generic, with kernel
> 2.6.31-15-generic it is still working, so this looks clearly like a
> regression
>
> Sound works when choosing with grub 2.6.31.15 or previous, doesnt work with
> 2.6.31-16
>
> no error message is shown, just silence...
> dmesg does not show obvious failure signs, not included
>
> under ubuntu 9.10
>
> board info:
>
> Base Board Information
> Manufacturer: ASUSTeK Computer Inc.
> Product Name: F7F
> Version: 2.1
> Serial Number: BSN12345678901234567
> Asset Tag: ATN12345678901234567
>
> lspci -vvv
> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High
> Definition Audio Controller (rev 02)
> Subsystem: ASUSTeK Computer Inc. Device 1339
> Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> ...