Ubuntu
ubuntuone-client package

UbuntuOne starts but won't connect

Bug #496869 reported by Paul Campbell on 2009-12-15

This bug report is a duplicate of: Bug #455544: "Protocol version error" - when bandwidth throttling is enabled with the default values. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

Cloud icon with Exclamation mark shows in systray. Clicking Connect on either it or within Nautilus turns the icon to the full cloud for about a second then reverts to the exclamation mark.

ProblemType: Bug
.home.pcampbell..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.pcampbell..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
read_limit = -1
write_limit = -1
on = True
.home.pcampbell..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 1
Architecture: amd64
Date: Tue Dec 15 08:13:27 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-9.152-rt
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-9-rt x86_64

Tags:

Revision history for this message

Paul Campbell (kemitix) wrote on 2009-12-15:

.home.pcampbell..cache.ubuntuone.log.oauth.login.log.txt Edit (63.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.9 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (841 bytes, text/plain; charset="utf-8")

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-12-15:

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua

Revision history for this message

Paul Campbell (kemitix) wrote on 2009-12-15: Re: [Bug 496869] Re: UbuntuOne starts but won't connect

Thanks, that worked.

Paul [W] Campbell
* Editor, Cossmass Infinities
* Science Fiction Audio Drama, Books and Short Stories
* Cossmass Productions http://cossmass.co.uk/

On Tue, Dec 15, 2009 at 5:18 PM, Joshua Hoover
<email address hidden> wrote:
> *** This bug is a duplicate of bug 455544 ***
> https://bugs.launchpad.net/bugs/455544
>
> I'm sorry to hear Ubuntu One isn't working properly for you.
> Fortunately, I think there is a workaround for this problem as I believe
> it's related to bug 455544 which occurs when the bandwidth preferences
> are set too low (or to the defaults). If you delete
> ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client,
> you should be able to connect. Thank you, Joshua
>
> ** This bug has been marked a duplicate of bug 455544
> "Protocol version error" - when bandwidth throttling is enabled with the default values
>
> --
> UbuntuOne starts but won't connect
> https://bugs.launchpad.net/bugs/496869
> You received this bug notification because you are a direct subscriber
> of the bug.
>