Ubuntu
firefox-3.5 package

Hulu player not responsive to any mouse commands

Bug #492661 reported by Mark Maurer on 2009-12-04

This bug report is a duplicate of: Bug #410407: Buttons don't respond to mouse clicks. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	firefox-3.5 (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: firefox-3.5

Mouse works in every other way in firefox.

ProblemType: Bug
Architecture: amd64
Date: Fri Dec 4 15:24:20 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: fglrx
Package: firefox-3.5 3.5.5+nobinonly-0ubuntu0.9.10.1
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-15-generic x86_64

Tags:

Revision history for this message

Mark Maurer (markcallawaymaurer) wrote on 2009-12-04:

Dependencies.txt Edit (3.4 KiB, text/plain; charset="utf-8")
ExtensionSummary.txt Edit (420 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (4.7 KiB, text/plain; charset="utf-8")
profile_default_pluginreg.dat.txt Edit (2.7 KiB, text/plain; charset="utf-8")
profiles.ini.txt Edit (94 bytes, text/plain; charset="utf-8")

Revision history for this message

Dave Walker (dogatemycomputer) wrote on 2009-12-04:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

The reason I am asking for more information is because I routinely watch shows on Hulu with Firefox 3.5.5. I am able to click on all the icons and use the mouse to start/pause playback. If you could answer these questions then it will help us find and resolve the problem.

Changed in firefox-3.5 (Ubuntu):
status:	New → Incomplete

Revision history for this message

Mark Maurer (markcallawaymaurer) wrote on 2009-12-05: Re: [Bug 492661] Re: Hulu player not responsive to any mouse commands

Dave Walker,

Hello, thank you for your help. I get this error every time I load a hulu
video and all things fail with the exception of the seek bar. I also get
this error from youtube.com with the same qualification that the seek bar
works. If it wasn't clear only the buttons in the video frame fail to work,
hypertext links still function. I do not get this error with
southparkstudios.com. I'm not familiar with Ubuntu but when I first used it
to access a video site that required me to install a player I believe I
installed the Adobe authored program (Flash). All I need to do is allow the
video to load and the pause/play, sound, hi-def/low-def ect. buttons will
not work. I hope that information is helpful, I'm still learning Ubuntu so
it is difficult to troubleshoot with the on-line forums alone.

On Fri, Dec 4, 2009 at 3:58 PM, Dave Walker <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please answer these questions:
>
> * Is this reproducible?
> * If so, what specific steps should we take to recreate this bug?
>
> The reason I am asking for more information is because I routinely watch
> shows on Hulu with Firefox 3.5.5. I am able to click on all the icons
> and use the mouse to start/pause playback. If you could answer these
> questions then it will help us find and resolve the problem.
>
> ** Changed in: firefox-3.5 (Ubuntu)
> Status: New => Incomplete
>
> --
> Hulu player not responsive to any mouse commands
> https://bugs.launchpad.net/bugs/492661
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.5” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.5
>
> Mouse works in every other way in firefox.
>
> ProblemType: Bug
> Architecture: amd64
> Date: Fri Dec 4 15:24:20 2009
> DistroRelease: Ubuntu 9.10
> NonfreeKernelModules: fglrx
> Package: firefox-3.5 3.5.5+nobinonly-0ubuntu0.9.10.1
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
> SourcePackage: firefox-3.5
> Uname: Linux 2.6.31-15-generic x86_64
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox-3.5/+bug/492661/+subscribe
>

Dave Walker,

Hello, thank you for your help.  I get this error every time I load a hulu
video and all things fail with the exception of the seek bar.  I also get
this error from youtube.com with the same qualification that the seek bar
works.  If it wasn't clear only the buttons in the video frame fail to work,
hypertext links still function.  I do not get this error with
southparkstudios.com.  I'm not familiar with Ubuntu but when I first used it
to access a video site that required me to install a player I believe I
installed the Adobe authored program (Flash).  All I need to do is allow the
video to load and the pause/play, sound, hi-def/low-def ect. buttons will
not work.  I hope that information is helpful, I'm still learning Ubuntu so
it is difficult to troubleshoot with the on-line forums alone.

On Fri, Dec 4, 2009 at 3:58 PM, Dave Walker <dave@damcconsulting.com> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please answer these questions:
>
> * Is this reproducible?
> * If so, what specific steps should we take to recreate this bug?
>
> The reason I am asking for more information is because I routinely watch
> shows on Hulu with Firefox 3.5.5.  I am able to click on all the icons
> and use the mouse to start/pause playback.  If you could answer these
> questions then it will help us find and resolve the problem.
>
> ** Changed in: firefox-3.5 (Ubuntu)
>       Status: New => Incomplete
>
> --
> Hulu player not responsive to any mouse commands
> https://bugs.launchpad.net/bugs/492661
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.5” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.5
>
> Mouse works in every other way in firefox.
>
> ProblemType: Bug
> Architecture: amd64
> Date: Fri Dec  4 15:24:20 2009
> DistroRelease: Ubuntu 9.10
> NonfreeKernelModules: fglrx
> Package: firefox-3.5 3.5.5+nobinonly-0ubuntu0.9.10.1
> ProcEnviron:
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
> SourcePackage: firefox-3.5
> Uname: Linux 2.6.31-15-generic x86_64
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox-3.5/+bug/492661/+subscribe
>

Revision history for this message

kseckler (kseckler) wrote on 2009-12-05:

This defect is not just with Firefox. I tried using Opera and get the same results. Worked OK with 9.04 but is not working since I updated to 9.10.

Revision history for this message

Micah Gersten (micahg) wrote on 2009-12-05:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 410407, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.