no synchronisation

[Termote]

Binary package hint: ubuntuone-client

files are not synchronised after modifications (many days after), and many files don't exist on the cloud many days after I creat them

(sorry for my english)

ProblemType: Bug
.home.francois..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.francois..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: i386
Date: Sun Nov 29 19:43:57 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-15-generic i686
XsessionErrors:
 (gnome-settings-daemon:1532): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1568): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1587): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:1567): Gdk-CRITICAL **: gdk_x11_colormap_foreign_new: assertion `GDK_IS_VISUAL (visual)' failed
 (nautilus:1883): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

[Facundo Batista (facundo)]

Hi!

We would need the client log to start analyzing the problem.

Please attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

Thanks for your time and help!

[Termote (magnitux)]

Hi

this is my log

thanks for your job

----- Mail Original -----
De: "Facundo Batista" <email address hidden>
À: <email address hidden>
Envoyé: Mardi 22 Décembre 2009 16h39:49 GMT +01:00 Amsterdam / Berlin / Berne / Rome / Stockholm / Vienne
Objet: [Bug 490036] Re: no synchronisation

Hi!

We would need the client log to start analyzing the problem.

Please attach here the logs, just zip you $HOME/.cache/ubuntuone/log/
folder and attach the zip here.

Thanks for your time and help!

** Changed in: ubuntuone-client (Ubuntu)
       Status: New => Incomplete

--
no synchronisation
https://bugs.launchpad.net/bugs/490036
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[Guillermo Gonzalez (verterok)]

Hi!

I'm not seeing any errors in the log files, are you still having this issue?

In order to find out what's going on could you setup the client logging in debug:

1. Open (or create if it doesn't exist): ~/.config/ubuntuone/syncdaemon.conf
2. Add the following 2 lines to this file and save:

[__main__]
log_level = DEBUG

3. Restart the Ubuntu One client
4. Let the client try to sync (maybe even add a file to force it to sync)
5. Attach ~/.cache/ubuntuone/log/syncdaemon.log to this bug report

Thanks

[Vish (vish)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".

Thanks again!