Empathy: can"t add any user profile

[eskybu]

Binary package hint: empathy

empathy 2.28.1.1
Ubuntu 9.10
Trying to add (or import from pidgin) any account to empathy. Account list is clear. For example: i try to create an ICQ account, enter my login and password, push "connect" and... Nothing happans. No connect and no accounts

ProblemType: Bug
Architecture: i386
Date: Fri Nov 20 19:09:27 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:1998): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1998): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:2093): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:2115): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

[Brian Curtis (bcurtiswx)]

Thank you for your bug report and helping to make Ubuntu better. This is an upstream bug. Please follow the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME.

[Omer Akram (om26er)]

Can you please test this in empathy 2.29.5 and report back here.

[Omer Akram (om26er)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[freezeloud (freezeloud)]

Have the same issue on Empathy version 2.28.1 - Karmic std. repository and also with Empathy 2.29.5 installed from launchpad ppa repository.

Can't create ICQ account, after fill in ID and password and clicking on save/connect nothing visible happen except confirmation button is drawn in pressed state until clicking into any form field. Account is not added etc.

[Omer Akram (om26er)]

we are wondering if this is still an issue for you. Can you please try this in the Lucid beta1 if you can. That would be really helpful

[Omer Akram (om26er)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[freezeloud (freezeloud)]

Sorry, for so late response. The bug seems to be fixed, I reinstal Empathy few times and lately just did not use ICQ at all so I did not notice. Now I am using Empathy 2.30.0.1 from std Lucid repos and it is ok.

[eskybu (eskybu)]

Sorry, that i didn't answer for a long time. :)
This bug was fixed by himself ;) i think, i missed some lib's or broke
something. One day it worked without my participation. And ICQ too.

2010/4/18 freezeloud <email address hidden>

> Sorry, for so late response. The bug seems to be fixed, I reinstal
> Empathy few times and lately just did not use ICQ at all so I did not
> notice. Now I am using Empathy 2.30.0.1 from std Lucid repos and it is
> ok.
>
> --
> Empathy: can"t add any user profile
> https://bugs.launchpad.net/bugs/485913
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “empathy” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: empathy
>
> empathy 2.28.1.1
> Ubuntu 9.10
> Trying to add (or import from pidgin) any account to empathy. Account list
> is clear. For example: i try to create an ICQ account, enter my login and
> password, push "connect" and... Nothing happans. No connect and no accounts
>
> ProblemType: Bug
> Architecture: i386
> Date: Fri Nov 20 19:09:27 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/empathy
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: empathy 2.28.1.1-0ubuntu1
> ProcEnviron:
> LANG=ru_RU.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: empathy
> Uname: Linux 2.6.31-14-generic i686
> XsessionErrors:
> (gnome-settings-daemon:1998): GLib-CRITICAL **: g_propagate_error:
> assertion `src != NULL' failed
> (gnome-settings-daemon:1998): GLib-CRITICAL **: g_propagate_error:
> assertion `src != NULL' failed
> (nautilus:2093): Eel-CRITICAL **: eel_preferences_get_boolean: assertion
> `preferences_is_initialized ()' failed
> (polkit-gnome-authentication-agent-1:2115): GLib-CRITICAL **:
> g_once_init_leave: assertion `initialization_value != 0' failed
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/485913/+subscribe
>