when I click on the tray icon and click 'connect', nothing happens

[vikki]

Binary package hint: ubuntuone-client

the icon has a '!' in it and no colour - not sure what i'm supposed to do

ProblemType: Bug
.home.vikki..cache.ubuntuone.log.oauth.login.log: Starting Ubuntu One client version 1.0.2
.home.vikki..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.vikki..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Thu Nov 19 19:03:59 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-14-generic i686

[Eric Casteleijn (thisfred)]

Hi Vikki, thanks for your bug report. I'm assigning it to someone to see if they can see what's going wrong.

Facundo: the errors in the exceptions log (NoAccessToken: No access token found.) seem similar to bug 427525 but I'm not entirely sure if I can mark it a duplicate.

[Joshua Hoover (joshuahoover)]

Hi Vikki,

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set to the defaults. If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

Thank you,

Joshua