Ubuntu One Client

I can't connect

Bug #427525 reported by James Reilly on 2009-09-10

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu One Client	Fix Released	Undecided	Unassigned

Bug Description

2009-09-10 12:57:40,200 - ubuntuone.SyncDaemon.VM - DEBUG - creating root dir: '/home/james/Ubuntu One'
2009-09-10 12:57:40,205 - ubuntuone.SyncDaemon.VM - DEBUG - creating shares directory: '/home/james/.local/share/ubuntuone/shares'
2009-09-10 12:57:40,206 - ubuntuone.SyncDaemon.VM - DEBUG - creating Shares symlink: '/home/james/Ubuntu One/Shared With Me' -> '/home/james/.local/share/ubuntuone/shares'
2009-09-10 12:57:40,235 - ubuntuone.SyncDaemon.fsm - INFO - loading metadata from old version None
2009-09-10 12:57:40,238 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 0, idx_node_id: 0, shares: 0
2009-09-10 12:57:40,275 - ubuntuone.SyncDaemon.fsm - DEBUG - create: path='/home/james/Ubuntu One' mdid='76f9071b-f943-4924-a7ad-20fc59e74f90' share_id='' node_id=None is_dir=True
2009-09-10 12:57:40,301 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started
2009-09-10 12:57:43,544 - ubuntuone.SyncDaemon.DBus - DEBUG - using the real system bus
2009-09-10 12:57:43,586 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized.
2009-09-10 12:57:43,587 - ubuntuone.SyncDaemon.Main - INFO - Using /home/james/Ubuntu One as root dir
2009-09-10 12:57:43,587 - ubuntuone.SyncDaemon.Main - INFO - Using /home/james/.cache/ubuntuone/syncdaemon as data dir
2009-09-10 12:57:43,587 - ubuntuone.SyncDaemon.Main - INFO - Using /home/james/.local/share/ubuntuone/shares as shares root dir
2009-09-10 12:57:43,587 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: INIT; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=0 miss=0) ----
2009-09-10 12:57:43,588 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_WAIT_FOR_LOCAL_RESCAN, args:(), kw:{}
2009-09-10 12:57:43,588 - ubuntuone.SyncDaemon.State - DEBUG - INIT --[SYS_WAIT_FOR_LOCAL_RESCAN]--> READING
2009-09-10 12:57:43,588 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <SyncDaemonState READING>}
2009-09-10 12:57:43,588 - ubuntuone.SyncDaemon.EQ - DEBUG - Adding inotify watch to '/home/james/Ubuntu One'
2009-09-10 12:57:43,591 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan starting...
2009-09-10 12:57:43,591 - ubuntuone.SyncDaemon.local_rescan - INFO - start scan all shares
2009-09-10 12:57:43,592 - ubuntuone.SyncDaemon.local_rescan - DEBUG - process next in queue (len 1)
2009-09-10 12:57:43,593 - ubuntuone.SyncDaemon.local_rescan - DEBUG - _scan_tree: share_path: '/home/james/Ubuntu One' path: '/home/james/Ubuntu One'
2009-09-10 12:57:43,593 - ubuntuone.SyncDaemon.local_rescan - DEBUG - Adding watch to '/home/james/Ubuntu One'
2009-09-10 12:57:43,593 - ubuntuone.SyncDaemon.EQ - DEBUG - Adding inotify watch to '/home/james/Ubuntu One'
2009-09-10 12:57:43,593 - ubuntuone.SyncDaemon.INotifyProcessor - DEBUG - Freeze begin: '/home/james/Ubuntu One'
2009-09-10 12:57:43,593 - ubuntuone.SyncDaemon.local_rescan - DEBUG - scanning the dir '/home/james/Ubuntu One'
2009-09-10 12:57:43,594 - ubuntuone.SyncDaemon.local_rescan - DEBUG - comparing directory '/home/james/Ubuntu One'
2009-09-10 12:57:43,594 - ubuntuone.SyncDaemon.INotifyProcessor - DEBUG - Freeze commit: '/home/james/Ubuntu One' (0 events)
2009-09-10 12:57:43,594 - ubuntuone.SyncDaemon.local_rescan - DEBUG - process next in queue (len 0)
2009-09-10 12:57:43,594 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan finished!
2009-09-10 12:57:43,594 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready!
2009-09-10 12:57:43,595 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_LOCAL_RESCAN_DONE, args:(), kw:{}
2009-09-10 12:57:43,595 - ubuntuone.SyncDaemon.State - DEBUG - READING --[SYS_LOCAL_RESCAN_DONE]--> READY_FOR_NETWORK
2009-09-10 12:57:43,595 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <SyncDaemonState READY_FOR_NETWORK>}
2009-09-10 12:57:43,601 - ubuntuone.SyncDaemon.DBus - DEBUG - called get_rootdir
2009-09-10 12:57:43,601 - ubuntuone.SyncDaemon.DBus - DEBUG - called get_rootdir
2009-09-10 12:57:43,602 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_NET_CONNECTED, args:(), kw:{}
2009-09-10 12:57:43,602 - ubuntuone.SyncDaemon.State - DEBUG - READY_FOR_NETWORK --[SYS_NET_CONNECTED]--> READY_WITH_NETWORK
2009-09-10 12:57:43,602 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <SyncDaemonState READY_WITH_NETWORK>}
2009-09-10 12:57:43,751 - ubuntuone.SyncDaemon.DBus - DEBUG - called get_rootdir
2009-09-10 12:57:43,753 - ubuntuone.SyncDaemon.DBus - DEBUG - called current_status
2009-09-10 12:57:43,765 - ubuntuone.SyncDaemon.DBus - DEBUG - called get_rootdir
2009-09-10 12:57:43,766 - ubuntuone.SyncDaemon.DBus - DEBUG - called current_status
2009-09-10 12:57:43,768 - ubuntuone.SyncDaemon.DBus - DEBUG - called get_rootdir
2009-09-10 12:57:43,769 - ubuntuone.SyncDaemon.DBus - DEBUG - called current_status
2009-09-10 12:57:43,770 - ubuntuone.SyncDaemon.DBus - DEBUG - called get_rootdir
2009-09-10 12:57:43,771 - ubuntuone.SyncDaemon.DBus - DEBUG - called current_status
2009-09-10 12:59:03,279 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 12:59:03,282 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 12:59:15,698 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 12:59:15,706 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 12:59:43,587 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=1) ----
2009-09-10 13:01:43,587 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=1) ----
2009-09-10 13:03:25,376 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:03:25,380 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:03:43,587 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=1) ----
2009-09-10 13:03:47,855 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:03:47,857 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:03:57,576 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:03:57,577 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:00,109 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:00,109 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:00,311 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:00,312 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:00,508 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:00,509 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:00,696 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:00,698 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:00,888 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:00,891 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:01,070 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:01,071 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:01,274 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:01,275 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:01,496 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:01,497 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:01,769 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:01,770 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:02,033 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:02,034 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:04:02,296 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-10 13:04:02,297 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1053, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 283, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 323, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-09-10 13:05:43,587 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=1) ----

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-09-15:

Hi hanthor, Can you try updating to the latest client and let me know if you still have this problem? Thanks!

Changed in ubuntuone-client:
status:	New → Incomplete

Revision history for this message

Marco Trevisan (Treviño) (3v1n0) wrote on 2009-10-15:

I've exactly the same issue with ubuntuone-client 1.0.0 (the 1.0.1 isn't yet in the ppa archive, isn't it?).

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-10-15:

Treviño, You are correct, the latest release in the PPA is 1.0.0. I think this error may be a result of some server problems we're having. We hope to have a fix out yet today. If you can try to reconnect Ubuntu One after and let me know if you're able to connect or not I'd greatly appreciate it! Thank you, Joshua

Revision history for this message

John Lenton (chipaca) wrote on 2009-11-27:

I believe this issue has been fixed. If not, please reopen.

Changed in ubuntuone-client:
status:	Incomplete → Fix Released

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