Screen went blank during update manager updates

[Craig Woodburn]

This was just after installing Ubuntu 9.10 for the first time. Problem hasn't re-occured

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: craig 2227 F.... pulseaudio
 /dev/snd/controlC0: craig 2227 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe7f8000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,102802ac,00100202'
   Controls : 35
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'SP2208WFP'/'Mic-OmniVision Technologies, Inc.538-2640-07.08.09.6 Monitor Webcam (SP2208WFP)'
   Mixer name : 'USB Mixer'
   Components : 'USB05a9:2643'
   Controls : 4
   Simple ctrls : 3
Card2.Amixer.info:
 Card hw:2 'HDMI'/'HDA ATI HDMI at 0xfe8ec000 irq 17'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined
   Playback channels: Mono
   Mono: Playback [off]
Date: Wed Nov 18 00:28:03 2009
DistroRelease: Ubuntu 9.10
Failure: oops
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Dell Inc. Studio 540
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=/dev/sda3 loop=/hostname/disks/root.disk ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Tags: kernel-oops
Title: BUG: unable to handle kernel paging request at ffffc90011291ffc
Uname: Linux 2.6.31-14-generic x86_64
dmi.bios.date: 03/02/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.11
dmi.board.name: 0M017G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: '01'
dmi.modalias: dmi:bvnDellInc.:bvr1.0.11:bd03/02/2009:svnDellInc.:pnStudio540:pvr:rvnDellInc.:rn0M017G:rvrA00:cvnDellInc.:ct3:cvr'01':
dmi.product.name: Studio 540
dmi.sys.vendor: Dell Inc.

[Jeremy Foshee (jeremyfoshee)]

Hi Craig,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 484463

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Craig Woodburn (cvwoodburn)]

Hi Jeremy,

Thanks for getting back to me. I haven't seen this error since. In the last month or so I've also rebuilt my machine and again had no problems.

Probably best to close this bug.

Thanks,
Craig

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Jeremy Foshee
Sent: Saturday, 24 April 2010 3:16 AM
To: <email address hidden>
Subject: [Bug 484463] Re: Screen went blank during update manager updates

Hi Craig,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 484463

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

** Tags added: needs-kernel-logs

** Tags added: needs-upstream-testing

** Tags added: kj-triage

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

--
Screen went blank during update manager updates
https://bugs.launchpad.net/bugs/484463
You received this bug notification because you are a direct subscriber of the bug.

Status in “linux” package in Ubuntu: Incomplete

Bug description:
This was just after installing Ubuntu 9.10 for the first time. Problem hasn't re-occured

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: craig 2227 F.... pulseaudio
 /dev/snd/controlC0: craig 2227 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe7f8000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,102802ac,00100202'
   Controls : 35
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'SP2208WFP'/'Mic-OmniVision Technologies, Inc.538-2640-07.08.09.6 Monitor Webcam (SP2208WFP)'
   Mixer name : 'USB Mixer'
   Components : 'USB05a9:2643'
   Controls : 4
   Simple ctrls : 3
Card2.Amixer.info:
 Card hw:2 'HDMI'/'HDA ATI HDMI at 0xfe8ec000 irq 17'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-jo...