Authorisation error -[Erno socket error] [Erno -2] Name or service not known

[Jipson Jacob]

Binary package hint: ubuntuone-client

This message was shown after successfully booting to the desktop environment -" [Erno socket error] [Erno -2] Name or service not known ". On the title bar of the error-message box "Authorisation error" was shown

ProblemType: Bug
.home.jipson..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.jipson..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = False
 connect = 0
 show_applet = 1
Architecture: i386
Date: Tue Nov 17 07:01:23 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Joshua Hoover (joshuahoover)]

Hi Jipson,

I'm sorry to hear Ubuntu One isn't working properly for you. Based on that error message, I'm guessing you're behind some sort of proxy server. Is that correct? If so, Ubuntu One won't currently work properly behind a proxy server. If you aren't behind a proxy server then can you try the following from a terminal session (Applications->Accessories->Terminal) and let me know what it outputs? host one.ubuntu.com

Thank you,

Joshua

[Jipson Jacob (jipsonjacob)]

Hi Joshua,

I don't get the error message always. Further,  I have succeeded in uploading a few of my photos to ubuntu one.
Though I don't know exactly whether I am using a proxy server or not, I shall attach the screen shot of the output.

Thank you for helping
Jipson Jacob

--- On Wed, 18/11/09, Joshua Hoover <email address hidden> wrote:

From: Joshua Hoover <email address hidden>
Subject: [Bug 483939] Re: Authorisation error -[Erno socket error] [Erno -2] Name or service not known
To: <email address hidden>
Date: Wednesday, 18 November, 2009, 10:23 PM

Hi Jipson,

I'm sorry to hear Ubuntu One isn't working properly for you. Based on
that error message, I'm guessing you're behind some sort of proxy
server. Is that correct? If so, Ubuntu One won't currently work properly
behind a proxy server. If you aren't behind a proxy server then can you
try the following from a terminal session
(Applications->Accessories->Terminal) and let me know what it outputs?
host one.ubuntu.com

Thank you,

Joshua

** Changed in: ubuntuone-client (Ubuntu)
       Status: New => Incomplete

--
Authorisation error -[Erno socket error] [Erno -2] Name or service not known
https://bugs.launchpad.net/bugs/483939
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[Rick McBride (rmcbride)]

Hi Jipson,

Has this behavior improved for you? It seems like name resolution and/or routing to Ubuntu One was not working all the time. This could be because of network connectivity issues, or possibly the client trying to connect before the network has fully started. The latter issue will be resolved in an update very soon.

[Launchpad Janitor (janitor)]

[Expired for ubuntuone-client (Ubuntu) because there has been no activity for 60 days.]