When I start the program I get a Runtime error during the splashscreen and it will not start

[OCKennels]

Windows Vista Home Premium Service Pak 2

4.0 GB RAM

AMD Turion 64 (x2) Processor TL-62 2.10 GHz

32-bit operating system

Toshiba Satellite P305D Laptop computer

Note: I had no problems with Stellarium 9.1(I think that was my last version)

[Fabien Chéreau (xalioth)]

I am not sure that Stellarium works properly on win 64 bits, can anyone report if he/she managed to run 64 bits version on windows?
Fabien

[Curtis (cmyjbenham)]

I am having what appears to be the same problem, however, when I first installed STELLARIUM, the program seemed to work just fine. The problem did not occur until I tried to download and install the additional star catalog libraries. I have tried uninstalling Stellarium, deleting all the files, and deleting all the remaining windows system registry files, and then reinstalling, but nothing I've tried has worked.

Model: HP Pavilion dv7 Notebook PC
Operating System: Windows 7 Home Premium
RAM: 6.0GB
Processor: Intel(R) Core(TM) i7 CPU Q720 @1.60GHz
System type: 64-bit Operating System

One other note: Stellarium gets installed in the C:\Program Files (x86) directory rather than in the C:\Program Files directory. At one point I ran a program compatibility tool... but I don't know how to access it again.

[Curtis (cmyjbenham)]

Correction to the foregoing comment ...deleting all the remaining system registry entries associated with Stellarium...

[OCKennels (kenneling)]

I am running a 32 bit operating system... so it shouldn't matter.

It did work the first time I started it but then hasn't worked since.

V/R

Mike Overton

Visit us at: http://ockennels.net

also check out this great website: http://HeritageBaptist.net

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Fabien Chéreau
Sent: Saturday, November 14, 2009 11:49 AM
To: <email address hidden>
Subject: [Bug 482722] Re: When I start the program I get a Runtime error during the splashscreen and it will not start

I am not sure that Stellarium works properly on win 64 bits, can anyone report if he/she managed to run 64 bits version on windows?
Fabien

--
When I start the program I get a Runtime error during the splashscreen and it will not start
https://bugs.launchpad.net/bugs/482722
You received this bug notification because you are a direct subscriber
of the bug.

Status in Stellarium: New

Bug description:
Windows Vista Home Premium Service Pak 2

4.0 GB RAM

AMD Turion 64 (x2) Processor TL-62 2.10 GHz

32-bit operating system

Toshiba Satellite P305D Laptop computer

Note: I had no problems with Stellarium 9.1(I think that was my last version)

[OCKennels (kenneling)]

This is exactly what happened to me!

Mike Overton

Visit us at: http://ockennels.net

also check out this great website: http://HeritageBaptist.net

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Curtis
Sent: Sunday, November 15, 2009 8:02 PM
To: <email address hidden>
Subject: [Bug 482722] Re: When I start the program I get a Runtime error during the splashscreen and it will not start

I am having what appears to be the same problem, however, when I first
installed STELLARIUM, the program seemed to work just fine. The problem
did not occur until I tried to download and install the additional star
catalog libraries. I have tried uninstalling Stellarium, deleting all
the files, and deleting all the remaining windows system registry files,
and then reinstalling, but nothing I've tried has worked.

Model: HP Pavilion dv7 Notebook PC
Operating System: Windows 7 Home Premium
RAM: 6.0GB
Processor: Intel(R) Core(TM) i7 CPU Q720 @1.60GHz
System type: 64-bit Operating System

One other note: Stellarium gets installed in the C:\Program Files (x86)
directory rather than in the C:\Program Files directory. At one point I
ran a program compatibility tool... but I don't know how to access it
again.

--
When I start the program I get a Runtime error during the splashscreen and it will not start
https://bugs.launchpad.net/bugs/482722
You received this bug notification because you are a direct subscriber
of the bug.

Status in Stellarium: New

Bug description:
Windows Vista Home Premium Service Pak 2

4.0 GB RAM

AMD Turion 64 (x2) Processor TL-62 2.10 GHz

32-bit operating system

Toshiba Satellite P305D Laptop computer

Note: I had no problems with Stellarium 9.1(I think that was my last version)

[Bogdan Marinov (daggerstab)]

A similar behaviour has been reported by user windu here:
https://answers.launchpad.net/stellarium/+question/90170
Can you try his/her workaround?
"Finally right clicked on the Stellarium icon, selected properties, clicked on the compaibility tab, checked the box "Run this program in compatibility mode" and chose Windows XP (Service Pack 3). I also checked "Run this program as administrator". The program worked correctly after that."

[OCKennels (kenneling)]

I didn't run it in compatibility mode, I ran it only in Administrator mode, and that worked.

Bug fixed for now...

Will keep you posted after I try it a few more times.

V/R

Mike Overton

Visit us at: http://ockennels.net

also check out this great website: http://HeritageBaptist.net

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Bogdan Marinov
Sent: Thursday, November 19, 2009 1:06 PM
To: <email address hidden>
Subject: [Bug 482722] Re: When I start the program I get a Runtime error during the splashscreen and it will not start

A similar behaviour has been reported by user windu here:
https://answers.launchpad.net/stellarium/+question/90170
Can you try his/her workaround?
"Finally right clicked on the Stellarium icon, selected properties, clicked on the compaibility tab, checked the box "Run this program in compatibility mode" and chose Windows XP (Service Pack 3). I also checked "Run this program as administrator". The program worked correctly after that."

--
When I start the program I get a Runtime error during the splashscreen and it will not start
https://bugs.launchpad.net/bugs/482722
You received this bug notification because you are a direct subscriber
of the bug.

Status in Stellarium: New

Bug description:
Windows Vista Home Premium Service Pak 2

4.0 GB RAM

AMD Turion 64 (x2) Processor TL-62 2.10 GHz

32-bit operating system

Toshiba Satellite P305D Laptop computer

Note: I had no problems with Stellarium 9.1(I think that was my last version)

[Fabien Chéreau (xalioth)]

From sourceforge tracker:
If a download of star data fails, the next time stellarium is started it crashes because C:\Program Files\Stellarium\stars\default\stars.ini has already been modified to include the missing file. Would it be possible to defer this change until the download finished?

[Curtis (cmyjbenham)]

Running STELLARIUM as administrator now allows the program to start,
however, it crashes (becomes totally unresponsive) after using it for what
appears to be random periods of time. I have tried disabling some of the
WINDOWS 7 features under the compatibility settings, but with little to no
success.

On Thu, Nov 19, 2009 at 11:05 AM, Bogdan Marinov <email address hidden>wrote:

> A similar behaviour has been reported by user windu here:
> https://answers.launchpad.net/stellarium/+question/90170
> Can you try his/her workaround?
> "Finally right clicked on the Stellarium icon, selected properties, clicked
> on the compaibility tab, checked the box "Run this program in compatibility
> mode" and chose Windows XP (Service Pack 3). I also checked "Run this
> program as administrator". The program worked correctly after that."
>
> --
> When I start the program I get a Runtime error during the splashscreen and
> it will not start
> https://bugs.launchpad.net/bugs/482722
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Stellarium: New
>
> Bug description:
> Windows Vista Home Premium Service Pak 2
>
> 4.0 GB RAM
>
> AMD Turion 64 (x2) Processor TL-62 2.10 GHz
>
> 32-bit operating system
>
> Toshiba Satellite P305D Laptop computer
>
> Note: I had no problems with Stellarium 9.1(I think that was my last
> version)
>

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[andrewcj (andrew-seajays)]

I have also got the same problem after downloading the stars update and now I get the error "This application has requested the Runtime to terminate it in an unusual way.Please contact the application's support team for more information". Stellarium will not open. It worked perfectly before I downloaded the updated stars. Uninstalling and reinstalling the programme does not fix the problem. When it works the programme is fabulous!

[andrewcj (andrew-seajays)]

Re previous posting, I am running Windows Vista

[andrewcj (andrew-seajays)]

Having read this thread again more carefully, I have run Stellarium as Administrator and it now works!!!!

[[e-mail] (ebresie)]

I am running Windows 7 on an HP DV7-3180us. I am running in 1600 by 900, Ture Color (32 bit), 60 Hertz.

Task manager shows it running in 32bit but am running 64 bit OS.

It ran fine initially, then downloaded all catalogs, then crashed as mentioned. Tried setting properties to Run as Administrator and in XP Compatibility mode. It starts running then stops responding.

May not be related but I did noticed that Windows gives a message indicating

"The color scheme has changed

"The following program has performed an action that requires Windows to temporarily change the color shceme to Windows 7 basic.

"Program: stellarium.exe
"Publisher: <Unavailable>
"Process identifier (PID): 4920" (I assume this is whatever it happened to be at the time)
"Windows will automatically change the color scheme back to Windows Aero when this program or other programs performing similar actions are no longer running."

[[e-mail] (ebresie)]

I had set the "Run as Admin" in the Compatibility properties which did not seem to catch the first time, but running it manually (right click "Run as Administrator) does not seem to work.

[Fabien Chéreau (xalioth)]

Please can someone confirm that this bug is fixed with 0.10.3?

[tomdeffet (tomdeffet)]

I also have this issue running on all 4 of the following virtual machines - Running 0.10.3 and 0.10.2

Mac Pro - Running Parallels 5.x
1 - Windows Vista 64bit SP2
2 - Windows XP 32bit SP 3

Mac Book - running Parallels 5.x
1. Windows Vista 64bit SP 2
2. Windows XP 32bit SP3

[tomdeffet (tomdeffet)]

I have also installed Windows 7 64 Bit - Same Issue running in Parallels 5.X VM

Details from the applicaiton error log

Log Name: Application
Source: Application Error
Date: 2/16/2010 9:02:40 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxxxxxxxx
Description:
Faulting application name: stellarium.exe, version: 0.0.0.0, time stamp: 0x4b62aacc
Faulting module name: libstelMain.dll, version: 0.0.0.0, time stamp: 0x4b61c73f
Exception code: 0x40000015
Fault offset: 0x0019786d
Faulting process id: 0xb64
Faulting application start time: 0x01caaf191291b4a4
Faulting application path: C:\Program Files (x86)\Stellarium\stellarium.exe
Faulting module path: C:\Program Files (x86)\Stellarium\libstelMain.dll
Report Id: 53673c68-1b0c-11df-8916-001c4249be24

[tomdeffet (tomdeffet)]

also tried running in the XP Capatability mode within windows 7 - no dice

[Fabien Chéreau (xalioth)]

Dear all,
Could you please try the release candidate for 0.10.4?
http://chereau.free.fr/stellarium_files/stellarium-0.10.4-win32-RC1.exe

Before installing, please uninstall previous versions and suppress
your previous config.ini.
The RC1 uses gl shaders by default for stars and atmosphere rendering.
It also uses the Qt OpenGL2 paint engine

The feedback I expect is:
 - Do you see proper sky labels (no blinking)?
 - Do you still experience random crashes?

Please also try with use_glshaders = false in the [main] section of
the config.ini file.

Thanks!
Fabien

[tomdeffet (tomdeffet)]

Fabian,

I followed your instructions and am still having the same issue within my Parallels VM's. I am running these on both a Mac Pro (desktop) and Macbook Pro (notebook). I upgraded Stellarium in all of the VM's (6 total, 2 - XP 32 bit 2 - Vista 64 and 2 - Windows 7).

I also have the notebook booting Windows 7, and Stellarium runs fine from there.

[Fabien Chéreau (xalioth)]

Any update with 0.10.4?

[Fabien Chéreau (xalioth)]

I need someone checking that with version 0.10.4 so that we can close the bug or not.
Thanks,
Fabien

[MikeA (mikea)]

Hi, Fabien, I have download 10.04 and ran it for around 20 mins, all seems ok. No compatablity or admin changes needed to run this version.

10.02 was run on Windows 7 pro 64bit in compatibility and under administration control.

You may need someone that has not been able to run the software at all to further verify if 10.04 is ok.

Best regards MikeA and thanks for this superb software.

[Fabien Chéreau (xalioth)]

Thanks,
I'm closing this bug for now.