ubuntuone-client-applet crashed with AttributeError in from_token_and_callback()

[Benjamin Rovny]

Binary package hint: ubuntuone-client

This is from a persistent usb session using Ubuntu 9.10 Karmic, running on an i386.
Package is in the ubuntu-one-client series, version 1.0.2ubuntu2.
Program crashes immediately after clicking "connect" on either the staus bar icon or in nautilus. Window pops up asking to submit report, close, or restart. Clicking restart will open the preferences dialog, but no login.
Expected to have login either before or after the preferences screen.

ProblemType: Crash
.home.ubuntu..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.ubuntu..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
Date: Fri Nov 13 08:25:09 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/ubuntuone-client-applet
InterpreterPath: /usr/bin/python2.6
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client-gnome 1.0.2-0ubuntu2
ProcCmdline: /usr/bin/python /usr/bin/hostnameone-client-applet
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
PythonArgs: ['/usr/bin/hostnameone-client-applet']
SourcePackage: ubuntuone-client
Title: ubuntuone-client-applet crashed with AttributeError in from_token_and_callback()
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #469184, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

[Benjamin Rovny (manicpolymath)]

I should say that I have tried purging and reinstalling the program and that I have recently run the update manager.

[Eric Casteleijn (thisfred)]

Not a duplicate. The errors here are like:

Starting Ubuntu One client version 1.0.2
Token was not successfully retrieved: data was 'Expired timestamp: given 1258100686 and now 1258122349 has a greater difference than threshold 900'
Got an OAuth error with no message.
Token was not successfully retrieved: data was 'Expired timestamp: given 1258100707 and now 1258122371 has a greater difference than threshold 900'
Got an OAuth error with no message.

[Eric Casteleijn (thisfred)]

Stuart, as the OAuth expert in residence: could this be due to the client's clock being out of sync with the server's or shouldn't that matter? I'm assuming the 900 is in seconds, and then network latency seems an unlikely candidate.

[Eric Casteleijn (thisfred)]

Course: it shouldn't *crash* when OAuth times out....

[Joshua Hoover (joshuahoover)]

Hi, I believe this bug is a duplicate of bug 455544 and am marking it as such. In order to fix this bug please do the following:

1. Quit the Ubuntu One client
2. Delete ~/.config/ubuntuone/syncdaemon.conf
3. Update to the proposed update of the Ubuntu One client by following these instructions: https://answers.edge.launchpad.net/ubuntuone-client/+faq/930
4. Start the Ubuntu One client

Thank you,

Joshua

[xsilvergs (xsilvergs)]

Hi Joshua,

I delete the file last night before receiving this email and it does cure
the problem and now sync works correctly.

My question is: Why should this keep happening as I have had to delete this
file three time now, since signing up to Ubuntu One.

Tony

On 29 January 2010 00:08, Joshua Hoover <email address hidden> wrote:

> *** This bug is a duplicate of bug 455544 ***
> https://bugs.launchpad.net/bugs/455544
>
> Hi, I believe this bug is a duplicate of bug 455544 and am marking it as
> such. In order to fix this bug please do the following:
>
> 1. Quit the Ubuntu One client
> 2. Delete ~/.config/ubuntuone/syncdaemon.conf
> 3. Update to the proposed update of the Ubuntu One client by following
> these instructions:
> https://answers.edge.launchpad.net/ubuntuone-client/+faq/930
> 4. Start the Ubuntu One client
>
> Thank you,
>
> Joshua
>
> ** This bug has been marked a duplicate of bug 455544
> "Protocol version error" - when bandwidth throttling is enabled with the
> default values
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Assignee: Stuart Langridge (sil) => (unassigned)
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Importance: High => Undecided
>
> --
> ubuntuone-client-applet crashed with AttributeError in
> from_token_and_callback()
> https://bugs.launchpad.net/bugs/482156
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (via bug 455544).
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> This is from a persistent usb session using Ubuntu 9.10 Karmic, running on
> an i386.
> Package is in the ubuntu-one-client series, version 1.0.2ubuntu2.
> Program crashes immediately after clicking "connect" on either the staus
> bar icon or in nautilus. Window pops up asking to submit report, close, or
> restart. Clicking restart will open the preferences dialog, but no login.
> Expected to have login either before or after the preferences screen.
>
> ProblemType: Crash
> .home.ubuntu..config.ubuntuone.syncdaemon.conf:
> [bandwidth_throttling]
> on = True
> read_limit = -1
> write_limit = -1
> .home.ubuntu..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> connected = True
> connect = 0
> show_applet = 1
> bookmarked = True
> Architecture: i386
> Date: Fri Nov 13 08:25:09 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/ubuntuone-client-applet
> InterpreterPath: /usr/bin/python2.6
> LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: ubuntuone-client-gnome 1.0.2-0ubuntu2
> ProcCmdline: /usr/bin/python /usr/bin/hostnameone-client-applet
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> PythonArgs: ['/usr/bin/hostnameone-client-applet']
> SourcePackage: ubuntuone-client
> Title: ubuntuone-client-applet crashed with AttributeError in
> from_token_and_callback()
> Uname: Linux 2.6.31-14-generic i686
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/482156/+subscribe
>...