Ubuntu One Doesn't login behind a firewall

Bug #479500 reported by felixcorrales
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Ubuntu One Doesn't login behind a firewall

ProblemType: Bug
.home.corrfeid..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.corrfeid..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: i386
Date: Mon Nov 9 14:37:20 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_CR.UTF-8
 LANG=es_CR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:4443): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:4443): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:4501): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:4530): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:4713): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

Revision history for this message
felixcorrales (felixcorrales-yahoo) wrote :
Revision history for this message
dobey (dobey) wrote :

Can you be more clear about what the problem is exactly? It looks like you're waiting more than 15 minutes to click on the "Allow this computer" button in the web page, and you've got multiple pages open at the same time, somehow. Why is it taking you more than 15 minutes to click on the "Allow" button?

Revision history for this message
felixcorrales (felixcorrales-yahoo) wrote : Re: [Bug 479500] Re: Ubuntu One Doesn't login behind a firewall

The problem  just occurs at the first login step. I think it's because you use the web page (https://launchpad.net/....) as part of the first login procedure.

I recomend you to integrate the first login process, without using the web page (https://launchpad.net/....).

This is very important for people who works behind a firewall.

--- El mié 25-nov-09, Rodney Dawes <email address hidden> escribió:

De: Rodney Dawes <email address hidden>
Asunto: [Bug 479500] Re: Ubuntu One Doesn't login behind a firewall
A: <email address hidden>
Fecha: miércoles, 25 noviembre, 2009, 2:07 pm

Can you be more clear about what the problem is exactly? It looks like
you're waiting more than 15 minutes to click on the "Allow this
computer" button in the web page, and you've got multiple pages open at
the same time, somehow. Why is it taking you more than 15 minutes to
click on the "Allow" button?

--
Ubuntu One Doesn't login behind a firewall
https://bugs.launchpad.net/bugs/479500
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of the bug.

Status in “ubuntuone-client” package in Ubuntu: New

Bug description:
Binary package hint: ubuntuone-client

Ubuntu One Doesn't login behind a firewall

ProblemType: Bug
.home.corrfeid..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.corrfeid..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: i386
Date: Mon Nov  9 14:37:20 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_CR.UTF-8
 LANG=es_CR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:4443): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:4443): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:4501): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:4530): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:4713): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

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Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
assignee: nobody → Rodney Dawes (dobey)
Changed in ubuntuone-client (Ubuntu):
importance: Undecided → High
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Marking as Invalid as the software is behaving as expected. The login process will work fine but you do need to add your computer in a timely manner (within 10 minutes). Thanks, Joshua

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Invalid
importance: High → Undecided
assignee: Rodney Dawes (dobey) → nobody
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