ubuntuone always uploading data

Bug #478359 reported by lemmy
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Fix Released
Medium
Natalia Bidart
ubuntuone-client (Ubuntu)
Fix Released
Undecided
Ubuntu One Foundations+ team

Bug Description

Binary package hint: ubuntuone-client

Hi,
When ubuntuone client is running, always there is minimal data uploading, about 30kb/s.
Although the server files are updated.

thanks in advance.

ProblemType: Bug
.home.lemmy..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.lemmy..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: amd64
Date: Sun Nov 8 14:57:45 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-9.152-rt
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-9-rt x86_64

Revision history for this message
lemmy (lemmyg) wrote :
Revision history for this message
Philip Fibiger (pfibiger) wrote :

Hi lemmy,

Thanks for the report. Could you do me a favor and run:

tail -f ~/.cache/ubuntuone/log/syncdaemon.log

while you're seeing this data transfer when you're certain the files are all synchronized, and attach it to this bug report? It will help us figure out what's happening when you're seeing the network traffic.

Thanks!
Philip

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
lemmy (lemmyg) wrote :

Hi,
this is emmy@USBK01:~$ tail -f ~/.cache/ubuntuone/log/syncdaemon.log
2009-11-26 15:24:31,619 - ubuntuone.SyncDaemon.sync - INFO - -:-:- d9d8ba9d-3c37-4396-816e-1315f92808db [-:-] ''-'' | Called nothing (In: F:NA:NA)
2009-11-26 15:24:33,715 - ubuntuone.SyncDaemon.ActionQueue - WARNING - Upload share:'' node:'d9d8ba9d-3c37-4396-816e-1315f92808db' Upload(share_id="''", hash="'sha1:d9158d79c3f01b456c40209d4af63e891302b21d'", fileobj_factory='<bound method FSKey.open_file of <ubuntuone.syncdaemon.sync.FSKey object at 0x31ab640>>', node_id="'d9d8ba9d-3c37-4396-816e-1315f92808db'", crc32='479151557L', previous_hash="''", size='15504764') unable to build fileobj (user deleted the file, maybe?) so cancelling the upload.
2009-11-26 15:24:33,717 - ubuntuone.SyncDaemon.ActionQueue - WARNING - Upload share:'' node:'d9d8ba9d-3c37-4396-816e-1315f92808db' Upload(share_id="''", hash="'sha1:d9158d79c3f01b456c40209d4af63e891302b21d'", fileobj_factory='<bound method FSKey.open_file of <ubuntuone.syncdaemon.sync.FSKey object at 0x31ab640>>', node_id="'d9d8ba9d-3c37-4396-816e-1315f92808db'", crc32='479151557L', previous_hash="''", size='15504764') failure CANCELLED
2009-11-26 15:24:33,719 - ubuntuone.SyncDaemon.sync - INFO - -:-:- - [:d9d8ba9d-3c37-4396-816e-1315f92808db] ''-'' | Called nothing (In: F:NA:NA)
2009-11-26 15:24:45,637 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:T dbbec35e-c0f5-40d8-9aab-8a005e23d386 [root:87a04bea-3466-48ad-bad8-67925542622b] ''/home/lemmy/Ubuntu One'' | Called merge_directory (In: T:SERVER:T)
2009-11-26 15:24:45,663 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:T db5b5de4-1d73-4ad4-95a4-66475879a6e7 [root:d3bf48af-fe34-431d-84e9-89d1e8d40e6b] ''Ubuntu One/deb'' | Called new_dir (In: F:NA:NA)
2009-11-26 15:24:45,674 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:T db5b5de4-1d73-4ad4-95a4-66475879a6e7 [root:d3bf48af-fe34-431d-84e9-89d1e8d40e6b] ''Ubuntu One/deb'' | Called nothing (In: T:NONE:T)
2009-11-26 15:24:55,241 - ubuntuone.SyncDaemon.sync - INFO - T:SERVER:T db5b5de4-1d73-4ad4-95a4-66475879a6e7 [root:d3bf48af-fe34-431d-84e9-89d1e8d40e6b] ''Ubuntu One/deb'' | Called get_dir (In: T:NONE:T)
2009-11-26 15:25:17,800 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:T db5b5de4-1d73-4ad4-95a4-66475879a6e7 [root:d3bf48af-fe34-431d-84e9-89d1e8d40e6b] ''Ubuntu One/deb'' | Called merge_directory (In: T:SERVER:T)
2009-11-26 15:25:36,400 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: WORKING_ON_CONTENT; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=541 miss=28) ----
my log:

Revision history for this message
lemmy (lemmyg) wrote :
Revision history for this message
lemmy (lemmyg) wrote :

I think is a duplicaded of bug #462828. in the log appear the message: failure Connection was closed cleanly.

Revision history for this message
lemmy (lemmyg) wrote :

Hi,
I think the problem is on file with size greater than 100MB. With these files, the daemon loses connection and restarts the upload infinitely. This message appears when it loses connection:

2009-12-01 16:46:39,146 - ubuntuone.SyncDaemon.ActionQueue - WARNING - connection lost: Connection was closed cleanly.

With small files works well.

thanks in advance.

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Confirmed
importance: Undecided → High
tags: added: foundations+
Changed in ubuntuone-client (Ubuntu):
importance: High → Undecided
assignee: nobody → Ubuntu One Foundations+ team (uone-foundations)
Changed in ubuntuone-client:
status: New → Confirmed
assignee: nobody → Ubuntu One Foundations+ team (uone-foundations)
Changed in ubuntuone-client:
importance: Undecided → Medium
Changed in ubuntuone-client (Ubuntu):
importance: Undecided → Medium
Changed in ubuntuone-client:
importance: Medium → Undecided
Changed in ubuntuone-client (Ubuntu):
importance: Medium → Undecided
Changed in ubuntuone-client:
assignee: Ubuntu One Foundations+ team (ubuntuone-foundations+) → Naty Bidart (nataliabidart)
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Hi!

We would need DEBUG logs to find the issue here.

You should do the following:

1. stop the syncdaemon client and be sure it's fully stopped ("ps -eaf | grep ubuntuone-client" should give you nothing).

2. put a file named syncdaemon.conf in your $HOME/.config/ubuntuone directory (or edit the existent file) with the following information:

[logging]
level = DEBUG

3. restart the client.

4. attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

Thanks for your time and help!

Changed in ubuntuone-client:
importance: Undecided → Medium
Revision history for this message
lemmy (lemmyg) wrote :

Hi,
I have tested with version 1.0.3-0ubunu1 and it seems to work properly.
I think that this bug can be closed.

Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Perfect!

Thanks, Naty.

Changed in ubuntuone-client:
status: Confirmed → Fix Released
Changed in ubuntuone-client (Ubuntu):
status: Confirmed → Fix Released
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