Don't connecting to server ?!?!

[cybulion]

Binary package hint: ubuntuone-client

ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/status: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/status: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1

ubuntu 9.10
 package ->1.0.2-0ubuntu2

ProblemType: Bug
.home.cybul..cache.ubuntuone.log.oauth.login.log:
 Uruchamianie klienta Ubuntu One w wersji 1.0.2
 Uruchamianie klienta Ubuntu One w wersji 1.0.2
.home.cybul..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.cybul..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.cybul..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Sun Nov 8 14:49:59 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Philip Fibiger (pfibiger)]

I'm sorry to hear Ubuntu One isn't working properly for you. In order to help better determine what the problem might be, can you answer the following questions:

1) Are you using NetworkManager?
2) Are you behind a proxy server?
3) Can you report back what the following steps report?
    Quit the Ubuntu One client
    Applications->Accessories->Terminal, then run:
    ubuntuone-client-applet

[giamma (gm-romanato)]

1) Yes
2) No (but I am behind a firewall)
3) If CouchDB is already started, nothing at all, even if I use the applet to disconnect/connect. If CouchDB is not started, the initialization log

I have two machines and I am experiencing different behaviours: UbuntuOne works fine on a Ubuntu 9.10 i386 Desktop, while it never connects on a Ubuntu 9.10 AMD64 Notebook.

[Joshua Hoover (joshuahoover)]

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua

[Joshua Hoover (joshuahoover)]

Giamma,

If you are receiving the same errors as the original reporter, then you need to delete the config file noted in the comment above and also make sure you're not trying to run the client as root (sudo).

Thank you,

Joshua

[wilhelm (slbo798)]

thanks but it's not the problem... i don't know i'm gonna reinstall all ubuntu one and I hope it will work... anyway I can live without it !

> Date: Wed, 25 Nov 2009 18:16:31 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 478357] Re: Don't connecting to server ?!?!
>
> *** This bug is a duplicate of bug 455544 ***
> https://bugs.launchpad.net/bugs/455544
>
> Giamma,
>
> If you are receiving the same errors as the original reporter, then you
> need to delete the config file noted in the comment above and also make
> sure you're not trying to run the client as root (sudo).
>
> Thank you,
>
> Joshua
>
> --
> Don't connecting to server ?!?!
> https://bugs.launchpad.net/bugs/478357
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (via bug 455544).
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
> ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/status: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
> ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
> ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/status: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
>
>
>
> ubuntu 9.10
> package ->1.0.2-0ubuntu2
>
> ProblemType: Bug
> .home.cybul..cache.ubuntuone.log.oauth.login.log:
> Uruchamianie klienta Ubuntu One w wersji 1.0.2
> Uruchamianie klienta Ubuntu One w wersji 1.0.2
> .home.cybul..cache.ubuntuone.log.syncdaemon.exceptions.log:
>
> .home.cybul..config.ubuntuone.syncdaemon.conf:
> [bandwidth_throttling]
> on = True
> read_limit = -1
> write_limit = -1
> .home.cybul..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> connected = True
> connect = 0
> show_applet = 0
> bookmarked = True
> Architecture: i386
> Date: Sun Nov 8 14:49:59 2009
> DistroRelease: Ubuntu 9.10
> NonfreeKernelModules: nvidia
> Package: ubuntuone-client 1.0.2-0ubuntu2
> PackageArchitecture: all
> ProcEnviron:
> LANG=pl_PL.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-14-generic i686

_________________________________________________________________

[giamma (gm-romanato)]

On Wed, Nov 25, 2009 at 6:45 PM, Joshua Hoover
<email address hidden>wrote:

> are set too low (or to the defaults). If you delete
> ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client,
> you should be able to connect. Thank you, Joshua
>
>
deleting the file solves my problem.
thank you.
--
Gian Maria Romanato
<gm.romanato (at) gmail (dot) com>

[Wayne Lloyd (waynelloyd)]

Hi,

My issue is now resolved by deleting and recreating the registered host information on the Ubuntu One website, this problem appeared after I did a clean reinstall of Ubuntu 9.10 using the same hostname, deleting the registered host information on the website fixed the issue. Before I had tried what you suggested but it didn't work in my case.

Thanks,
Wayne

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of wilhelm
Sent: 25 November 2009 18:30
To: <email address hidden>
Subject: RE: [Bug 478357] Re: Don't connecting to server ?!?!

*** This bug is a duplicate of bug 455544 ***
    https://bugs.launchpad.net/bugs/455544

thanks but it's not the problem... i don't know i'm gonna reinstall all ubuntu one and I hope it will work... anyway I can live without it !

> Date: Wed, 25 Nov 2009 18:16:31 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 478357] Re: Don't connecting to server ?!?!
>
> *** This bug is a duplicate of bug 455544 ***
> https://bugs.launchpad.net/bugs/455544
>
> Giamma,
>
> If you are receiving the same errors as the original reporter, then
> you need to delete the config file noted in the comment above and also
> make sure you're not trying to run the client as root (sudo).
>
> Thank you,
>
> Joshua
>
> --
> Don't connecting to server ?!?!
> https://bugs.launchpad.net/bugs/478357
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (via bug 455544).
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/:
> dbus.exceptions.DBusException:
> org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited
> with unknown return code 1 ERROR:dbus.proxies:Introspect error on
> com.ubuntuone.SyncDaemon:/status: dbus.exceptions.DBusException:
> org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited
> with unknown return code 1 ERROR:dbus.proxies:Introspect error on
> com.ubuntuone.SyncDaemon:/: dbus.exceptions.DBusException:
> org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited
> with unknown return code 1 ERROR:dbus.proxies:Introspect error on
> com.ubuntuone.SyncDaemon:/status: dbus.exceptions.DBusException:
> org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited
> with unknown return code 1
>
>
>
> ubuntu 9.10
> package ->1.0.2-0ubuntu2
>
> ProblemType: Bug
> .home.cybul..cache.ubuntuone.log.oauth.login.log:
> Uruchamianie klienta Ubuntu One w wersji 1.0.2 Uruchamianie klienta
> Ubuntu One w wersji 1.0.2
> .home.cybul..cache.ubuntuone.log.syncdaemon.exceptions.log:
>
> .home.cybul..config.ubuntuone.syncdaemon.conf:
> [bandwidth_throttling]
> on = True
> read_limit = -1
> write_limit = -1
> .home.cybul..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> connected = True
> connect = 0
> show_applet = 0
> bookmarked = True
> Architecture: i386
> Date: Sun Nov 8 14:49:59 2009
> DistroRelease: Ubuntu 9.10
> NonfreeKernelModules: nvidia
> Package: ubuntuone-client 1.0.2-0ubunt...