package openoffice.org-filter-binfilter 1:3.1.1-5ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[R.A. Danik]

Binary package hint: synaptic

Attempting installation, not update, using Synaptic on HP Mini 2104 running fresh install of UNR 9.10. This is one of two OOo packages that did not install. The other installation failure is reported separately.

ProblemType: Package
Architecture: i386
Date: Sun Nov 8 03:33:04 2009
DistroRelease: Ubuntu 9.10
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
NonfreeKernelModules: wl
Package: openoffice.org-filter-binfilter 1:3.1.1-5ubuntu1
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: openoffice.org
Tags: ubuntu-unr
Title: package openoffice.org-filter-binfilter 1:3.1.1-5ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
Uname: Linux 2.6.31-14-generic i686

[Jean-Baptiste Lallement (jibel)]

Thanks for your report.

The error is caused by
=====
OpenOffice.org running!

OpenOffice.org is running right now. A running OpenOffice.org makes extension
(de-)registration not possible and it causes problems with (de-)registering
components.

Please close OpenOffice.org (including an eventually running Quickstarter).
=====

Is it still an issue ?

[Jean-Baptiste Lallement (jibel)]

 We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Tom Snyder (revtds-neo)]

As I indicated in another email I sent to you, before I read all of your comment above (sorry!), I have restarted my computer, gone immediately to synaptic, looked up the broken package and attempted to upgrade it, and it still tells me OO is running, although I have done nothing but reboot and go directly to synaptic.

I can identify nothing in the system monitor to tell me OO or any of its parts are running, so how do I fix this?

[Tom Snyder (revtds-neo)]

I checked through the options for OO, and Quickstarter is installed but not enabled, so I do not have a Quickstarter icon on my taskbar, but synaptic continues to tell me to close OO including quickstarter before updating this package.

???????????

[Tom Snyder (revtds-neo)]

Intel Core2Quad Q6600 @ 2.40GHz
Karmic Koala 64-bit
2.6.31-19 generic
Gnome 2.28.1
4G RAM
ATI Radeon HD 2600 Pro

[Jean-Baptiste Lallement (jibel)]

Hi Tom,

I think you're hit by bug 450569. Could you please read it and tell if it helps.

[Tom Snyder (revtds-neo)]

Dear Jean-Baptiste,

I went to the but report you mentioned, read through and methodically
went through each suggested corrective measure. Nothing changed.
Finally, I got to the suggestion to use "killall soffice.bin" which I
did with sudo, and it took six more tries, but then it finally went
through, ran the install of the final three programs which were
pdfimport, emailmerge and filter-binfilter (which was the one giving the
error message each time, that OO was running) and everything installed,
updated and terminated normally. Synaptic now reports no broken
packages or other errors.

Thank you for the assistance. I will go back and find my bug report and
comment with the "fix".

Tom

-----Original Message-----
From: Jean-Baptiste Lallement <email address hidden>
Reply-to: Bug 478171 <email address hidden>
To: <email address hidden>
Subject: [Bug 478171] Re: package openoffice.org-filter-binfilter
1:3.1.1-5ubuntu1 failed to install/upgrade: subprocess installed
post-installation script returned error exit status 1
Date: Fri, 26 Feb 2010 16:40:24 -0000

Hi Tom,

I think you're hit by bug 450569. Could you please read it and tell if
it helps.

** Changed in: synaptic (Ubuntu)
       Status: New => Incomplete

--
Pastor Thomas D. Snyder
22 South Gamble Street
Shelby, OH 44875
567.844.0189 H 419.347.5073 W
419-632-4570 CP 419.347.7997 F
<email address hidden>

[Jean-Baptiste Lallement (jibel)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 450569, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.