[Dell Inc. Inspiron 700m] hibernate/resume failure. occures when swapping login

[ELAZAR]

Sometimes when I switch users the system crashes and I have to restart the PC

ProblemType: KernelOops
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ian 1753 F.... pulseaudio
 /dev/snd/pcmC0D0p: ian 1753 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 10'
   Mixer name : 'SigmaTel STAC9750,51'
   Components : 'AC97a:83847650'
   Controls : 33
   Simple ctrls : 22
Date: Tue Nov 3 19:18:27 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=7e115469-4848-485b-9631-d4fd5b0cf2f2
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Inc. Inspiron 700m
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcCmdLine: root=UUID=8f891679-9a4d-4a9d-8cd1-f4c5324901e8 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Tags: resume hibernate
Title: [Dell Inc. Inspiron 700m] hibernate/resume failure
Uname: Linux 2.6.31-14-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 05/18/05
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: A04
dmi.board.name: 0RC359
dmi.board.vendor: DELL SYSTEM
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrA04:bd05/18/05:svnDellInc.:pnInspiron700m:pvr-1:rvnDELLSYSTEM:rn0RC359:rvr:cvnDellInc.:ct8:cvrN/A:
dmi.product.name: Inspiron 700m
dmi.product.version: -1
dmi.sys.vendor: Dell Inc.

[Jeremy Foshee (jeremyfoshee)]

Hi ELAZAR,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 473058

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[ELAZAR (elazar)]

Dear Jeremy
(1)The problem still exists.
I ran the program in terminal but this is the result:
ian@ubuntu:~$ sudo apport-collect -p linux 473058
[sudo] password for ian:
Error connecting to Launchpad: 'NoneType' object has no attribute 'makefile'
You can reset the credentials by removing the file
"/home/ian/.cache/apport/launchpad.credentials"

(2) When I start 10.4 after the Ubuntu splash screen the screen goes dark. I
have to reboot and go into Graphic safe Mode and run in low graphics mode.
I didn't hav this with previous versions of Ubuntu.

How should I proceed with (1) and (2) above?
Best..,
Elazar

ian@ubuntu:~$ sudo apport-collect -p linux 473058
[sudo] password for ian:
Error connecting to Launchpad: 'NoneType' object has no attribute 'makefile'
You can reset the credentials by removing the file
"/home/ian/.cache/apport/launchpad.credentials"

On Thu, Apr 22, 2010 at 9:10 PM, Jeremy Foshee
<email address hidden>wrote:

> Hi ELAZAR,
>
> This bug was reported a while ago and there hasn't been any activity in it
> recently. We were wondering if this is still an issue? Can you try with the
> latest development release of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux 473058
>
> Also, if you could test the latest upstream kernel available that would be
> great. It will allow additional upstream developers to examine the issue.
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've
> tested the upstream kernel, please remove the 'needs-upstream-testing' tag.
> This can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the
> 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-hibernate
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> [Dell Inc. Inspiron 700m] hibernate/resume failure. occures when swapping
> login
> https://bugs.launchpad.net/bugs/473058
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> Sometimes when I switch users the system crashes and I have to restart the
> PC
>
> ProblemType: KernelOops
> Annotation: This occured during a previous hibernate and prevented it from
> resuming properly.
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ian 1753 F.... pulseaudio
> /dev/snd/pcmC0D0p: ian 1753 F...m pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq ...

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]