empathy cannot connect to msn accounts in karmic

[eld1e6o]

Binary package hint: empathy

I'm trying to connect to my MSN account and I can't from empathy. I tried with another computer running ubuntu karmic and with another account getting the same results.

Tested in: ubuntu karmic, 32 and 64 bits.

When I create a new MSN account, empathy keep trying to connect and my contacts never appears in the list.

Trying with another client proogram I can connect without problems.

ProblemType: Bug
Architecture: amd64
Date: Mon Nov 2 20:00:53 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
NonfreeKernelModules: nvidia
Package: empathy 2.28.1-1ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_AR.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic x86_64

[Sebastien Bacher (seb128)]

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

[Paul Sinnett (paul-sinnett)]

I have the same problem.

[Paul Sinnett (paul-sinnett)]

I think this has also been reported on Gnome BugZilla:
https://bugzilla.gnome.org/show_bug.cgi?id=601359

[Brian Curtis (bcurtiswx)]

Paul, Thank you for sending this upstream. Marking as traiged.

[Matt Eskes (matt.eskes-deactivatedaccount)]

I am also getting this error, however I'm getting it in Lucid. My error is a little different as it is saying "Offline - Account Disabled"

Logged into Hotmail to verify that the is disabled and lo and behold, the account is very much active! ;) Checking older bugs and it appeared that there was a similar bug in Hardy's version and apparently it was related to pymsn... wondering if it could hold true for this version as well?

Please let me know what's going on and if there are any fixes that I missed in the bug previous bug reports.

Matt

[Sebastien Bacher (seb128)]

could you provide the details upstream is asking for on their bug?

[Omer Akram (om26er)]

Does any one still get this issue?

[Sense Egbert Hofstede (sense)]

I had this issue, but running Empathy and Telepathy Butterfly in debugging modes -- which didn't output anything useful at all -- once solved this issue for me, strangely.

[pakopon (pakopongo)]

ok thanks i will try

On 18 April 2010 11:53, Sense Hofstede <email address hidden> wrote:

> I had this issue, but running Empathy and Telepathy Butterfly in
> debugging modes -- which didn't output anything useful at all -- once
> solved this issue for me, strangely.
>
> --
> empathy cannot connect to msn accounts in karmic
> https://bugs.launchpad.net/bugs/471878
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Chat app, and Telepathy user interface: Unknown
> Status in “empathy” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: empathy
>
> I'm trying to connect to my MSN account and I can't from empathy. I tried
> with another computer running ubuntu karmic and with another account getting
> the same results.
>
> Tested in: ubuntu karmic, 32 and 64 bits.
>
> When I create a new MSN account, empathy keep trying to connect and my
> contacts never appears in the list.
>
> Trying with another client proogram I can connect without problems.
>
> ProblemType: Bug
> Architecture: amd64
> Date: Mon Nov 2 20:00:53 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/empathy
> NonfreeKernelModules: nvidia
> Package: empathy 2.28.1-1ubuntu1
> ProcEnviron:
> SHELL=/bin/bash
> LANG=es_AR.UTF-8
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: empathy
> Uname: Linux 2.6.31-14-generic x86_64
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/empathy/+bug/471878/+subscribe
>

[Chris Pare (cpare)]

I am also seeing this issue when attempting to use empathy to connect to MSN using a non Microsoft issued ID (in my case <email address hidden>) - the connection only reports "Connecting" and never returns. On the same workstation connections to MSN via pidgin work without issue.

Please raise the Importance of this as it's impacting a number of users that are posting on boards, unaware how to report a defect.

[Omer Akram (om26er)]

is this still an issue in ubuntu 10.04

[Marco PE1NZJ (pe1nzj)]

It looks so,
Before upgrading from 9.1 I didn´t have problems.
After upgrading I wasn´t able to connect.
Altough empathy shows it is connected the information displayed is not correct and others won´t see me online.
Pidgin doesn´t have this problem so it looks like empathy is having an issue.

[Omer Akram (om26er)]

this bug is resolved in lucid. if any one still faces any problem. open a new bug

[sultan (gerard-snoek)]

Can't connect to msn, with empathy 2.30.2 on lucid 32 & 64 bit versions
Connecting with 'pidgin' and 'amsn' to the same port works without any problems.

[sultan (gerard-snoek)]

Same problem with maverick (10.10)

[Mr. Blonde (mr.blonde)]

Same in Lucid for some days now.

connection_ready_cb: Error: Name owner lost (service crashed?)
dispatcher_connection_invalidated_cb: Error: Name owner lost (service crashed?)

[Pablo Jejcic (pablo-jejcic)]

Hi Guys, I have the issue of staying connecting forever... tried deleting, restarting, removing, etc... no luck...

I'm using the latest and greatest: Ubuntu 10.10 - the Maverick Meerkat ... and empathy 2.32.0.1

Help.....

[Omer Akram (om26er)]

you have to update your system. there is an update to papyon that fixes this
issue

On Fri, Oct 22, 2010 at 5:35 PM, Pablo Jejcic <email address hidden>wrote:

> Hi Guys, I have the issue of staying connecting forever... tried
> deleting, restarting, removing, etc... no luck...
>
> I'm using the latest and greatest: Ubuntu 10.10 - the Maverick Meerkat
> ... and empathy 2.32.0.1
>
> Help.....
>
> --
> empathy cannot connect to msn accounts in karmic
> https://bugs.launchpad.net/bugs/471878
> You received this bug notification because you are subscribed to empathy
> in ubuntu.
>
> Status in Chat app, and Telepathy user interface: Expired
> Status in “empathy” package in Ubuntu: Invalid
>
> Bug description:
> Binary package hint: empathy
>
> I'm trying to connect to my MSN account and I can't from empathy. I tried
> with another computer running ubuntu karmic and with another account getting
> the same results.
>
> Tested in: ubuntu karmic, 32 and 64 bits.
>
> When I create a new MSN account, empathy keep trying to connect and my
> contacts never appears in the list.
>
> Trying with another client proogram I can connect without problems.
>
> ProblemType: Bug
> Architecture: amd64
> Date: Mon Nov 2 20:00:53 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/empathy
> NonfreeKernelModules: nvidia
> Package: empathy 2.28.1-1ubuntu1
> ProcEnviron:
> SHELL=/bin/bash
> LANG=es_AR.UTF-8
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: empathy
> Uname: Linux 2.6.31-14-generic x86_64
>
>
>

[Sigbjorn Lie (slie)]

Installing papyon worked for me.

$ sudo apt-get install python-papyon

[Bidski (bidski)]

I am also getting this problem. Empathy has been working fine for months now (since I first installed Ubuntu 10.04 x64 on this laptop) and now all of a sudden it continuously tries to connect to msn and never returns any error, displays any contacts or connects.

The last lines in my log file for butterfly are

papyon/papyon.gnet.http-ERROR: 12/07/11 08:31:48.483338: Received error code 500 (Internal Server Error) from contacts.msn.com:80
papyon/papyon.service-WARNING: 12/07/11 08:31:48.483716: Transport Error :500
papyon/papyon.gnet.http-ERROR: 12/07/11 08:31:48.533339: Received error code 500 (Internal Server Error) from contacts.msn.com:80
papyon/papyon.service-WARNING: 12/07/11 08:31:48.533668: Transport Error :500

Full log is attached.

I am running
Ubuntu 10.04 x64 (linux kernel: 2.6.32-33-generic)
Empathy 2.30.3