[Dell Inc Dimension E521] suspend/resume failure [non-free: nvidia]

Bug #471053 reported by John Relph
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

I used "Suspend" from the menu. It never completed the "Suspend". The power remained on. I pressed the power button until the system turned off and then I went to bed. The next morning the system did not resume correctly.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: relph 2766 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 10'
   Mixer name : 'SigmaTel STAC9227'
   Components : 'HDA:83847618,102801ed,00100201'
   Controls : 32
   Simple ctrls : 22
Date: Mon Nov 2 09:04:36 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=4910abff-aedb-49ea-a640-881c159d9639
InterpreterPath: /usr/bin/python2.6
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 003: ID 413c:2003 Dell Computer Corp. Keyboard
 Bus 002 Device 002: ID 046d:c016 Logitech, Inc. M-UV69a/HP M-UV96 Optical Wheel Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 0644:0200 TEAC Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc Dimension E521
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: root=/dev/md0 ro noapic quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Tags: resume suspend
Title: [Dell Inc Dimension E521] suspend/resume failure [non-free: nvidia]
Uname: Linux 2.6.31-14-generic x86_64
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 08/02/2007
dmi.bios.vendor: Dell Inc
dmi.bios.version: 1.1.11
dmi.board.name: 0UW457
dmi.board.vendor: Dell Inc
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc
dmi.modalias: dmi:bvnDellInc:bvr1.1.11:bd08/02/2007:svnDellInc:pnDimensionE521:pvr:rvnDellInc:rn0UW457:rvrA03:cvnDellInc:ct3:cvr:
dmi.product.name: Dimension E521
dmi.sys.vendor: Dell Inc

Revision history for this message
John Relph (relph) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi John,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 471053

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
John Relph (relph) wrote : apport-collect data

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: relph 2814 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 10'
   Mixer name : 'SigmaTel STAC9227'
   Components : 'HDA:83847618,102801ed,00100201'
   Controls : 32
   Simple ctrls : 22
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=4910abff-aedb-49ea-a640-881c159d9639
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Dell Inc Dimension E521
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=449c36fa-de2d-44cf-ad97-450c0903f337 ro noapic quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.utf8
 LANGUAGE=
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-20-generic x86_64
UserGroups: adm admin audio cdrom dialout dip floppy list lpadmin plugdev sambashare scanner video
WpaSupplicantLog:

XsessionErrors:
 (gnome-settings-daemon:2826): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:2917): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:2956): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
dmi.bios.date: 08/02/2007
dmi.bios.vendor: Dell Inc
dmi.bios.version: 1.1.11
dmi.board.name: 0UW457
dmi.board.vendor: Dell Inc
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc
dmi.modalias: dmi:bvnDellInc:bvr1.1.11:bd08/02/2007:svnDellInc:pnDimensionE521:pvr:rvnDellInc:rn0UW457:rvrA03:cvnDellInc:ct3:cvr:
dmi.product.name: Dimension E521
dmi.sys.vendor: Dell Inc

Revision history for this message
John Relph (relph) wrote : AlsaDevices.txt
Revision history for this message
John Relph (relph) wrote : ArecordDevices.txt
Revision history for this message
John Relph (relph) wrote : BootDmesg.txt
Revision history for this message
John Relph (relph) wrote : Card0.Amixer.values.txt
Revision history for this message
John Relph (relph) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
John Relph (relph) wrote : CurrentDmesg.txt
Revision history for this message
John Relph (relph) wrote : Lspci.txt
Revision history for this message
John Relph (relph) wrote : Lsusb.txt
Revision history for this message
John Relph (relph) wrote : PciMultimedia.txt
Revision history for this message
John Relph (relph) wrote : ProcCpuinfo.txt
Revision history for this message
John Relph (relph) wrote : ProcInterrupts.txt
Revision history for this message
John Relph (relph) wrote : ProcModules.txt
Revision history for this message
John Relph (relph) wrote : UdevDb.txt
Revision history for this message
John Relph (relph) wrote : UdevLog.txt
Revision history for this message
John Relph (relph) wrote : WifiSyslog.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Revision history for this message
John Relph (relph) wrote :

I installed linux kernel 2.6.34-999 from the Mainline Builds. The machine came up fine, but "Suspend" worked even more poorly. The system sat with a blinking cursor and never turned off. I had to poke it in the eye.

With the current kernel, the system turns off video, then a few minutes later the system goes into suspend mode (flashing power button). It just never quite comes up when I press the button to Resume.

tags: removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Triaged → Won't Fix
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