Ubuntu one is not syncing any more and won't reconnect when disconnected

Bug #470478 reported by Roel Veldhuizen
174
This bug affects 36 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Fix Released
Low
ucalagon

Bug Description

Binary package hint: ubuntuone-client

After syncing for the first time ( and interrupting it with hibernating ) ubuntu one isn't syncing anymore. If I manually try to disconnect and reconnect it won't reconnect.

ProblemType: Bug
.home.roel..cache.ubuntuone.log.oauth.login.log:
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
 Starting Ubuntu One client version 1.0.2
.home.roel..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.roel..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = False
 connect = 0
 show_applet = 1
Architecture: amd64
Date: Mon Nov 2 11:36:22 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic x86_64

Revision history for this message
Roel Veldhuizen (roelveldhuizen) wrote :
Revision history for this message
VH-BIL (bill-payne) wrote :

I am having the same problem.

Revision history for this message
Vasily (prantzos) wrote :

same here..
After a shutdown it does not synchronize correctly. and i tried to disconnect and reconnect and it did not reconnect.

Revision history for this message
Jeffrey Blattman (jeffrey-blattman) wrote :

after connecting for the first time, i cannot reconnect. the applet shows the cloud with a "!". connecting from the applet does nothing. clicking connect from the ubuntu one folder causes the button to grey and say "connecting" but nothing after that.

Revision history for this message
Victor Vargas (kamus) wrote :

Please could you upgrade your ubuntuone-client to latest version included in Karmic and check if this problem is still affecting you? Thanks in advance.

Changed in ubuntuone-client (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Jeffrey Blattman (jeffrey-blattman) wrote :

this starting working after an update some time ago. this issue is resolved for me.

Revision history for this message
avivgoll (avivgoll) wrote : Re: [Bug 470478] Re: Ubuntu one is not syncing any more and won't reconnect when disconnected

I have reinstalled the entire package (after purging it) a while ago, and
the effect did not repeat.

Regards,
Aviv.

On Wed, Jan 27, 2010 at 10:55 PM, Kamus <email address hidden> wrote:

> Please could you upgrade your ubuntuone-client to latest version
> included in Karmic and check if this problem is still affecting you?
> Thanks in advance.
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> --
> Ubuntu one is not syncing any more and won't reconnect when disconnected
> https://bugs.launchpad.net/bugs/470478
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> After syncing for the first time ( and interrupting it with hibernating )
> ubuntu one isn't syncing anymore. If I manually try to disconnect and
> reconnect it won't reconnect.
>
> ProblemType: Bug
> .home.roel..cache.ubuntuone.log.oauth.login.log:
> Starting Ubuntu One client version 1.0.2
> Starting Ubuntu One client version 1.0.2
> Starting Ubuntu One client version 1.0.2
> Starting Ubuntu One client version 1.0.2
> .home.roel..cache.ubuntuone.log.syncdaemon.exceptions.log:
>
> .home.roel..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> bookmarked = True
> connected = False
> connect = 0
> show_applet = 1
> Architecture: amd64
> Date: Mon Nov 2 11:36:22 2009
> DistroRelease: Ubuntu 9.10
> NonfreeKernelModules: nvidia
> Package: ubuntuone-client 1.0.2-0ubuntu2
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-14-generic x86_64
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/470478/+subscribe
>

Revision history for this message
Matt Griffin (mattgriffin) wrote :

Thanks for the feedback. I'll close this bug.

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Invalid
Kevin (fusionrock)
Changed in ubuntuone-client (Ubuntu):
status: Invalid → New
Changed in ubuntuone-client (Ubuntu):
status: New → Fix Released
Revision history for this message
Dave Gallenberger (switch10) wrote :

i will purge ubuntuone-client, and then reinstall and see if this fixes it for me as well.

Revision history for this message
Dave Gallenberger (switch10) wrote :

i purged, then reinstalled ubuntuone-client and ubuntuone-client-gnome. It took a few minutes, but now it is connecting and updating fine.

Changed in ubuntuone-client (Ubuntu):
assignee: nobody → ucalagon (ucalagon-gmail)
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