wrong out of the box resolution with ati card

[Glennz nl]

I am using Ubuntu 9.04.
When i booted it up the first time (live cd or installed) it had a wrong resolution.
I have a Ati radeon Xpress 200 card with a Compaq V75 monitor.
The out of the box resolution for this system is set as 1024 X 768 (4:3) at 85 hz.
But the correct/perfect resolution for my system is 1024 X 768 (4:3) at 75 hz.

This also happened with Xubuntu 9.10 live cd (i think Ubuntu 9.10 would have the same)

And if i change the resolution my gdm is still the wrong one... :(
So i hope this will be fixed for the whole computer.

01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS480 [Radeon Xpress 200G Series] [1002:5954]
 Subsystem: Micro-Star International Co., Ltd. Device [1462:7141]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 64 (2000ns min), Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 17
 Region 0: Memory at d8000000 (32-bit, prefetchable) [size=128M]
 Region 1: I/O ports at ef00 [size=256]
 Region 2: Memory at fddf0000 (32-bit, non-prefetchable) [size=64K]
 [virtual] Expansion ROM at fdd00000 [disabled] [size=128K]
 Capabilities: <access denied>
 Kernel modules: radeon

[Glennz nl (glenn-de-groot)]

Confirmed for ubuntu karmic.

[Charlie Kravetz (cjkgeek)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please run the command

apport-collect 470220
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p 470220
if you are using Jaunty Jackalope (9.04)

which will attach necessary information.

Thanks in advance

[Glennz nl (glenn-de-groot)]

Hello Charlie,

I ran the command but it gave this in the end:

No additional information collected.

I hope i can somehow give more information.

[Charlie Kravetz (cjkgeek)]

I am sorry. I forgot to assign the correct source package. Now it should give us a lot more information, if you would try it again, please.

[Glennz nl (glenn-de-groot)]

Hello Charlie, the terminal now gives me:

Error connecting to Launchpad: HTTP Error 401: Unauthorized
You have to allow "Change anything" privileges.
You can reset the credentials by removing the file "~/.cache/apport/launchpad.credentials."

[Charlie Kravetz (cjkgeek)]

Fortunately, that is an easy error to fix. in the terminal,

rm ~/.cache/apport/launchpad

hit ENTER. That should fix the error.

[Glennz nl (glenn-de-groot)]

Architecture: i386
CheckboxSubmission: fc02ae1a8b3cb4cc802533e259fb2126
CheckboxSystem: daed2f3d6643b4a84b4520a2427f8c2b
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 046d:08ad Logitech, Inc. QuickCam Communicate STX
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Package: xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=640363d0-b5b9-48ae-bae7-146ad9e2f344 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=nl_NL.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu10
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev sambashare tape vboxusers video
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 07/21/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7093
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd07/21/2005:svn:pn:pvr:rvn:rnMS-7093:rvr:cvn:ct3:cvr:
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-20-generic

[Glennz nl (glenn-de-groot)]

It got it working, thanks Charlie. ;)

[Charlie Kravetz (cjkgeek)]

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

[Glennz nl (glenn-de-groot)]

I am now running 10.04 the default frequency was 85hz. (like in the other releases)
But this time the resolution was perfect, although with the 85hz my screen was slightly flickering. (almost unnoticeable)
It is heading the right way i guess. :)

-Glenn

[Bryce Harrington (bryce)]

[This is an automatic notification.]

Hi Glennz,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker. Instead, to raise the issue through
normal support channels, please see:

    http://www.ubuntu.com/support

If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 470220

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 470220 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/470220

[Glennz nl (glenn-de-groot)]

I think the bug is solved, even the very slight flickering seemed to stop.
I marked the bug as fix released.
Thanks Charlie, Bryce, The Xorg Team and the Ubuntu team. ;)