after ubuntu 9.1 upgrade no sound driver in system test utility on hp 2133

[Steven M Salinas]

no sound driver appears in the list of drivers to test in the input tab on the system check utility. The sound worked ok in version 9.04.

ProblemType: Bug
AlsaDevices:
 total 0
 drwxr-xr-x 2 root root 60 2009-10-31 08:59 by-path
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed with exit code 1:
CheckboxCommand: alsa_record_playback
CheckboxDescription:
 Pair a Bluetooth headset with your system. Then open the volume control application by right-clicking on the speaker icon in the panel and selecting "Sound Preferences". Select the "Input" tab and choose your Bluetooth device. Select the "Output" tab and choose your Bluetooth device. When you are done, click the Test button, then speak into the microphone. After a few seconds, your speech will be played back to you.

 Did you hear your speech played back?
CheckboxTest: alsa_record_playback_bluetooth
Date: Sat Oct 31 09:50:00 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: wl
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: alsa-driver
Tags: checkbox-bug
Uname: Linux 2.6.28-11-generic i686

[Daniel T Chen (crimsun)]

You're still running Jaunty's kernel (2.6.28), not Karmic's (2.6.31).
You should use the latter if you're running Karmic! You may need to
manually edit grub.cfg/menu.lst and insert the appropriate kernel
entries for Karmic.

[Ted Grier (tcgrier-hotmail)]

Daniel T Chen: How do I determine if I have the same issue, and precisely how do I fix it?

[George Lopez (rurick)]

To determine you are experiencing this issue open Sound Preferences - you can right click on the Speaker icon on your Pannel, or you can go to "System Preferences". Click on 'Hardware" and the list should be empty.

To determine the Kernel you are running type 'uname -a' and the kernel will be displayed, as shown below:

2.6.28-16-generic #55-Ubuntu SMP Tue Oct 20 19:48:24 UTC 2009 i686 GNU/Linux

To correct: sudo vi /boot/grub/menu.lst

Modifiy or add lines to the2.6.31 is selected. See sample below:

title Ubuntu 9.10, kernel 2.6.31-14-generic
kernel /vmlinuz-2.6.31-14-generic
initrd /initrd.img-2.6.31-14-generic
quiet

title Ubuntu 9.10, kernel 2.6.31-14-generic (recovery mode)
kernel /vmlinuz-2.6.31-14-generic
initrd /initrd.img-2.6.31-14-generic

title Ubuntu 9.10, memtest86+
kernel /memtest86+.bin
quiet

[Steven M Salinas (smsalinas1)]

OK, this didn't work. here is the error I get:

Begin: Waiting for root file system...
Done
Gave up waiting for device. Common problems

-Boot args (cat /proc/cmdline)
  -check root delay (did the system wait long enough?)
  -check root (did the system wait for the right device?)
-Missing modules (cat /proc modules; ls/desc

Alert does not exist dropping to shell.

When I installed 9.10 I chose the option to keep the existing menu.lst.
Apparently that was a mistake. It would seem to me that the menu.lst should
be updated without losing entries for other OS's.

I'm afraid I will have to either downgrade or re-install? The new kernel
does not seem to recognize the file system....

On Sun, Nov 1, 2009 at 10:09 AM, George Lopez <email address hidden> wrote:

> To determine you are experiencing this issue open Sound Preferences -
> you can right click on the Speaker icon on your Pannel, or you can go to
> "System Preferences". Click on 'Hardware" and the list should be empty.
>
> To determine the Kernel you are running type 'uname -a' and the kernel
> will be displayed, as shown below:
>
> 2.6.28-16-generic #55-Ubuntu SMP Tue Oct 20 19:48:24 UTC 2009 i686
> GNU/Linux
>
>
> To correct: sudo vi /boot/grub/menu.lst
>
> Modifiy or add lines to the2.6.31 is selected. See sample below:
>
> title Ubuntu 9.10, kernel 2.6.31-14-generic
> kernel /vmlinuz-2.6.31-14-generic
> initrd /initrd.img-2.6.31-14-generic
> quiet
>
> title Ubuntu 9.10, kernel 2.6.31-14-generic (recovery mode)
> kernel /vmlinuz-2.6.31-14-generic
> initrd /initrd.img-2.6.31-14-generic
>
> title Ubuntu 9.10, memtest86+
> kernel /memtest86+.bin
> quiet
>
> --
> after ubuntu 9.1 upgrade no sound driver in system test utility on hp 2133
> https://bugs.launchpad.net/bugs/466775
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: New
>
> Bug description:
> no sound driver appears in the list of drivers to test in the input tab on
> the system check utility. The sound worked ok in version 9.04.
>
> ProblemType: Bug
> AlsaDevices:
> total 0
> drwxr-xr-x 2 root root 60 2009-10-31 08:59 by-path
> AplayDevices: aplay: device_list:223: no soundcards found...
> Architecture: i386
> ArecordDevices: arecord: device_list:223: no soundcards found...
> AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp',
> '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed
> with exit code 1:
> CheckboxCommand: alsa_record_playback
> CheckboxDescription:
> Pair a Bluetooth headset with your system. Then open the volume control
> application by right-clicking on the speaker icon in the panel and selecting
> "Sound Preferences". Select the "Input" tab and choose your Bluetooth
> device. Select the "Output" tab and choose your Bluetooth device. When you
> are done, click the Test button, then speak into the microphone. After a few
> seconds, your speech will be played back to you.
>
> Did you hear your speech played back?
> CheckboxTest: alsa_record_playback_bluetooth
> Date: Sat Oct 31 09:50:00 2009
> DistroRelease: Ubuntu 9...

[Brad Figg (brad-figg)]

If you've successfully upgraded to Karmic you should be running kernel version 2.6.31-14-generic which you can verify by typing "uname -r" (without the quotes) in a terminal. If it reports something other than 2.6.31 then you are not booting a Karmic kernel.

To fix the issue:

In a terminal run:
  sudo mv /boot/grub/menu.lst /boot/grub/menu.lst.backup
  sudo update-grub
  sudo reboot

After rebooting, in a terminal run:
  uname -a

Verify that the kernel you are now booting is of the
2.6.31 variety. It should look something like: "Linux bradf-home 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 x86_64 GNU/Linux"

If, after booting with a Karmic kernel you are still
having audio issues, change this bug back to new and
run:
  apport-collect -p alsa-base 466775

[Matthew1943 (matthew1943)]

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: AudioPCI [Ensoniq AudioPCI], device 0: ES1371/1 [ES1371 DAC2/ADC]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: oups 1317 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'AudioPCI'/'Ensoniq AudioPCI ENS1371 at 0x2080, irq 16'
   Mixer name : 'Cirrus Logic CS4297A rev 3'
   Components : 'AC97a:43525913'
   Controls : 24
   Simple ctrls : 13
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups:

XsessionErrors:
 (gnome-settings-daemon:1359): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1359): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1447): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1455): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

[Steve Langasek (vorlon)]

Steven,

The menu.lst in Ubuntu includes defined sections where you can safely include boot entries for other OSes without introducing problems on upgrades. If you instead put these boot entries in the block managed automatically by update-grub, this will invariably cause problems on upgrade. See <https://wiki.ubuntu.com/KarmicKoala/ReleaseNotes#GRUB%20menu.lst:%20install%20the%20maintainer%27s%20version%20vs.%20keep%20the%20local%20version> for more information about this problem.

As for the current boot failure - did you modify your menu.lst using the instructions George gave in <https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/466775/comments/4>? Those boot stanzas are incomplete and should not be used; but you should be able to recover by choosing the older kernel again from the boot menu, and fixing the config fully using the release notes instructions I've linked above.

[Steven M Salinas (smsalinas1)]

Thank you, this has fixed my issue.

I appreciate your assistance.

Steven Salinas

On Wed, Nov 4, 2009 at 5:59 PM, Brad Figg <email address hidden> wrote:

> If you've successfully upgraded to Karmic you should be running kernel
> version 2.6.31-14-generic which you can verify by typing "uname -r"
> (without the quotes) in a terminal. If it reports something other than
> 2.6.31 then you are not booting a Karmic kernel.
>
> To fix the issue:
>
> In a terminal run:
> sudo mv /boot/grub/menu.lst /boot/grub/menu.lst.backup
> sudo update-grub
> sudo reboot
>
> After rebooting, in a terminal run:
> uname -a
>
> Verify that the kernel you are now booting is of the
> 2.6.31 variety. It should look something like: "Linux bradf-home
> 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 x86_64
> GNU/Linux"
>
> If, after booting with a Karmic kernel you are still
> having audio issues, change this bug back to new and
> run:
> apport-collect -p alsa-base 466775
>
>
> ** Changed in: alsa-driver (Ubuntu)
> Status: New => Incomplete
>
> --
> after ubuntu 9.1 upgrade no sound driver in system test utility on hp 2133
> https://bugs.launchpad.net/bugs/466775
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> no sound driver appears in the list of drivers to test in the input tab on
> the system check utility. The sound worked ok in version 9.04.
>
> ProblemType: Bug
> AlsaDevices:
> total 0
> drwxr-xr-x 2 root root 60 2009-10-31 08:59 by-path
> AplayDevices: aplay: device_list:223: no soundcards found...
> Architecture: i386
> ArecordDevices: arecord: device_list:223: no soundcards found...
> AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp',
> '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed
> with exit code 1:
> CheckboxCommand: alsa_record_playback
> CheckboxDescription:
> Pair a Bluetooth headset with your system. Then open the volume control
> application by right-clicking on the speaker icon in the panel and selecting
> "Sound Preferences". Select the "Input" tab and choose your Bluetooth
> device. Select the "Output" tab and choose your Bluetooth device. When you
> are done, click the Test button, then speak into the microphone. After a few
> seconds, your speech will be played back to you.
>
> Did you hear your speech played back?
> CheckboxTest: alsa_record_playback_bluetooth
> Date: Sat Oct 31 09:50:00 2009
> DistroRelease: Ubuntu 9.10
> NonfreeKernelModules: wl
> Package: alsa-base 1.0.20+dfsg-1ubuntu5
> PackageArchitecture: all
> ProcEnviron:
> SHELL=/bin/bash
> LANG=en_US.UTF-8
> ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
> SourcePackage: alsa-driver
> Tags: checkbox-bug
> Uname: Linux 2.6.28-11-generic i686
>

[DanielAndersson (dandersson01)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mossi 1538 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf2100000 irq 16'
   Mixer name : 'Realtek ALC880'
   Components : 'HDA:10ec0880,1458f603,00100800'
   Controls : 39
   Simple ctrls : 22
CheckboxSubmission: 158b5b409315f31b56369c1a94859726
CheckboxSystem: 533a8038ef5a55601694b49142442fa7
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Steve Langasek (vorlon)]

Please don't use apport-collect on this bug. None of the files you've attached are relevant here.

[MicioAdry (micio-bao)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: VT82xx [HDA VIA VT82xx], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: VT82xx [HDA VIA VT82xx], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/pcmC0D0p', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xfebfc000 irq 17'
   Mixer name : 'Analog Devices AD1984A'
   Components : 'HDA:11d4194a,103c3030,00100400'
   Controls : 10
   Simple ctrls : 6
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=it_CH.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[luckman (dvj7319)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: luciano 1717 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe700000 irq 21'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10cf0000,00100003 HDA:11c11040,10cf144d,00100200'
   Controls : 16
   Simple ctrls : 10
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
Uname: Linux 2.6.31-16-generic i686
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare video
XsessionErrors:
 (gnome-settings-daemon:1731): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:1884): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1867): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (gnome-panel:1846): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window

[Steve Langasek (vorlon)]

Repeating myself:
please don't use apport-collect on this bug. None of the files you've attached are relevant here.

[bob (bob-burfoot)]

AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
Uname: Linux 2.6.31-16-generic i686
UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev pulse pulse-access sambashare scanner tape video

[ed (edison-dyab)]

AlsaDevices:
 total 0
 drwxr-xr-x 2 root root 60 2010-01-24 09:20 by-path
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed with exit code 1:
CurrentDmesg:
 [ 16.388586] CPU0 attaching NULL sched-domain.
 [ 16.388666] CPU0 attaching NULL sched-domain.
 [ 19.534237] CPU0 attaching NULL sched-domain.
 [ 19.534363] CPU0 attaching NULL sched-domain.
 [ 22.592024] eth0: no IPv6 routers present
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_PH.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:1665): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1665): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:1699): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1691): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (firefox:1820): GLib-WARNING **: g_set_prgname() called multiple times

[tomstor82 (tomstor)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tom 1715 F.... pulseaudio
                      tom 1950 F.... knotify4
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xf0980000 irq 17'
   Mixer name : 'Nvidia MCP7A HDMI'
   Components : 'HDA:10ec0888,10250160,00100202 HDA:10de0007,10de0101,00100100'
   Controls : 44
   Simple ctrls : 23
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=nn_NO.UTF-8
 LANGUAGE=nn_NO.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
Uname: Linux 2.6.31-20-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev pulse pulse-access sambashare