Ubuntu
linux package

BUG: unable to handle kernel paging request at 24448908

Bug #466311 reported by Kenjie.-San on 2009-10-31

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Won't Fix	Undecided	Unassigned

Bug Description

I opened a txt-file from a networkdrive. the files was still open and i cutted the connection, after clicking on application it crashs

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1539 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xe8280000 irq 21'
   Mixer name : 'Analog Devices AD1984A'
   Components : 'HDA:11d4194a,103c3056,00100400'
   Controls : 10
   Simple ctrls : 6
Date: Sat Oct 31 10:54:08 2009
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=5c68fd9a-0cc4-4f03-a088-a07b65991de4
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
MachineType: Hewlett-Packard HP 2140
NonfreeKernelModules: wl
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=fd256c84-ba79-4ac7-bf0c-41f002500870 ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
linux-backports-modules-2.6.31-14-generic N/A
linux-firmware 1.24
RfKill:
0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: kernel-oops ubuntu-unr
Title: BUG: unable to handle kernel paging request at 24448908
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 06/18/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DGU Ver. F.04
dmi.board.name: 3056
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 20.0D
dmi.chassis.asset.tag: CNU9145DB0
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DGUVer.F.04:bd06/18/2009:svnHewlett-Packard:pnHP2140:pvrF.04:rvnHewlett-Packard:rn3056:rvrKBCVersion20.0D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 2140
dmi.product.version: F.04
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2009-10-31:

AlsaDevices.txt Edit (403 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (45.3 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (9.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.2 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (404 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (20.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (608 bytes, text/plain; charset="utf-8")
OopsText.txt Edit (2.7 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (106.5 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (213.2 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (756.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2010-04-22:

Hi Kenjie.-San,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 466311

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: needs-kernel-logs
tags:	added: needs-upstream-testing
tags:	added: kj-triage
Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: apport-collect data

AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1562 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xe8280000 irq 21'
   Mixer name : 'Analog Devices AD1984A'
   Components : 'HDA:11d4194a,103c3056,00100400'
   Controls : 10
   Simple ctrls : 6
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=5c68fd9a-0cc4-4f03-a088-a07b65991de4
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
MachineType: Hewlett-Packard HP 2140
NonfreeKernelModules: wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=fd256c84-ba79-4ac7-bf0c-41f002500870 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
linux-backports-modules-2.6.31-20-generic N/A
linux-firmware 1.26
RfKill:
0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/18/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DGU Ver. F.04
dmi.board.name: 3056
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 20.0D
dmi.chassis.asset.tag: CNU9145DB0
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DGUVer.F.04:bd06/18/2009:svnHewlett-Packard:pnHP2140:pvrF.04:rvnHewlett-Packard:rn3056:rvrKBCVersion20.0D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 2140
dmi.product.version: F.04
dmi.sys.vendor: Hewlett-Packard

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  michael    1562 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe8280000 irq 21'
   Mixer name	: 'Analog Devices AD1984A'
   Components	: 'HDA:11d4194a,103c3056,00100400'
   Controls      : 10
   Simple ctrls  : 6
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=5c68fd9a-0cc4-4f03-a088-a07b65991de4
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
MachineType: Hewlett-Packard HP 2140
NonfreeKernelModules: wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=fd256c84-ba79-4ac7-bf0c-41f002500870 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:
 0: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
Tags:  ubuntu-unr
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/18/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DGU Ver. F.04
dmi.board.name: 3056
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 20.0D
dmi.chassis.asset.tag: CNU9145DB0
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DGUVer.F.04:bd06/18/2009:svnHewlett-Packard:pnHP2140:pvrF.04:rvnHewlett-Packard:rn3056:rvrKBCVersion20.0D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 2140
dmi.product.version: F.04
dmi.sys.vendor: Hewlett-Packard

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: AlsaDevices.txt

AlsaDevices.txt Edit (403 bytes, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: BootDmesg.txt

BootDmesg.txt Edit (44.7 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: Card0.Amixer.values.txt

Card0.Amixer.values.txt Edit (1.3 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: Card0.Codecs.codec.0.txt

Card0.Codecs.codec.0.txt Edit (9.1 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: CurrentDmesg.txt

CurrentDmesg.txt Edit (2.3 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: IwConfig.txt

IwConfig.txt Edit (213 bytes, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: Lspci.txt

#10

Lspci.txt Edit (10.9 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: Lsusb.txt

#11

Lsusb.txt Edit (484 bytes, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: PciMultimedia.txt

#12

PciMultimedia.txt Edit (618 bytes, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: ProcCpuinfo.txt

#13

ProcCpuinfo.txt Edit (1.3 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: ProcInterrupts.txt

#14

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: ProcModules.txt

#15

ProcModules.txt Edit (2.8 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: UdevDb.txt

#16

UdevDb.txt Edit (97.2 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: UdevLog.txt

#17

UdevLog.txt Edit (199.3 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: WifiSyslog.txt

#18

WifiSyslog.txt Edit (110.3 KiB, text/plain)

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: XsessionErrors.txt

#19

XsessionErrors.txt Edit (736 bytes, text/plain)

Changed in linux (Ubuntu):
status:	Incomplete → New
tags:	added: apport-collected

Revision history for this message

Kenjie.-San (darthkenjie) wrote on 2010-04-29: RE: [Bug 466311] Re: BUG: unable to handle kernel paging request at 24448908

#20

Download full text (4.6 KiB)

Hi,

i updated the record.

> Date: Thu, 22 Apr 2010 02:51:07 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 466311] Re: BUG: unable to handle kernel paging request at 24448908
>
> Hi Kenjie.-San,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 466311
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> BUG: unable to handle kernel paging request at 24448908
> https://bugs.launchpad.net/bugs/466311
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> I opened a txt-file from a networkdrive. the files was still open and i cutted the connection, after clicking on application it crashs
>
> ProblemType: KernelOops
> Annotation: Your system might become unstable now and might need to be restarted.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: michael 1539 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xe8280000 irq 21'
> Mixer name : 'Analog Devices AD1984A'
> Components : 'HDA:11d4194a,103c3056,00100400'
> Controls : 10
> Simple ctrls : 6
> Date: Sat Oct 31 10:54:08 2009
> DistroRelease: Ubuntu 9.10
> Failure: oops
> HibernationDevice: RESUME=UUID=5c68fd9a-0cc4-4f03-a088-a07b65991de4
> InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
...

Hi,

i updated the record.

> Date: Thu, 22 Apr 2010 02:51:07 +0000
> From: jeremy.foshee@canonical.com
> To: darthkenjie@hotmail.de
> Subject: [Bug 466311] Re: BUG: unable to handle kernel paging request at	24448908
> 
> Hi Kenjie.-San,
> 
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu?  ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>         
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal).  It will automatically gather and attach updated debug information to this report.
>         
> apport-collect -p linux 466311
>         
> Also, if you could test the latest upstream kernel available that would be great.  It will allow additional upstream developers to examine the issue.  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag.  This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.  Please let us know your results.
>         
> Thanks in advance.
>         
>     [This is an automated message.  Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>     
> 
> ** Tags added: needs-kernel-logs
> 
> ** Tags added: needs-upstream-testing
> 
> ** Tags added: kj-triage
> 
> ** Changed in: linux (Ubuntu)
>        Status: New => Incomplete
> 
> -- 
> BUG: unable to handle kernel paging request at 24448908
> https://bugs.launchpad.net/bugs/466311
> You received this bug notification because you are a direct subscriber
> of the bug.
> 
> Status in “linux” package in Ubuntu: Incomplete
> 
> Bug description:
> I opened a txt-file from a networkdrive. the files was still open and i cutted the connection, after clicking on application it crashs
> 
> ProblemType: KernelOops
> Annotation: Your system might become unstable now and might need to be restarted.
> AplayDevices:
>  **** List of PLAYBACK Hardware Devices ****
>  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
>    Subdevices: 1/1
>    Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
>  **** List of CAPTURE Hardware Devices ****
>  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
>    Subdevices: 2/2
>    Subdevice #0: subdevice #0
>    Subdevice #1: subdevice #1
> AudioDevicesInUse:
>  USER        PID ACCESS COMMAND
>  /dev/snd/controlC0:  michael    1539 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
>  Card hw:0 'Intel'/'HDA Intel at 0xe8280000 irq 21'
>    Mixer name	: 'Analog Devices AD1984A'
>    Components	: 'HDA:11d4194a,103c3056,00100400'
>    Controls      : 10
>    Simple ctrls  : 6
> Date: Sat Oct 31 10:54:08 2009
> DistroRelease: Ubuntu 9.10
> Failure: oops
> HibernationDevice: RESUME=UUID=5c68fd9a-0cc4-4f03-a088-a07b65991de4
> InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
> MachineType: Hewlett-Packard HP 2140
> NonfreeKernelModules: wl
> Package: linux-image-2.6.31-14-generic 2.6.31-14.48
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=fd256c84-ba79-4ac7-bf0c-41f002500870 ro quiet splash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> RelatedPackageVersions:
>  linux-backports-modules-2.6.31-14-generic N/A
>  linux-firmware 1.24
> RfKill:
>  0: hci0: Bluetooth
>  	Soft blocked: no
>  	Hard blocked: no
> SourcePackage: linux
> Tags: kernel-oops ubuntu-unr
> Title: BUG: unable to handle kernel paging request at 24448908
> Uname: Linux 2.6.31-14-generic i686
> dmi.bios.date: 06/18/2009
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68DGU Ver. F.04
> dmi.board.name: 3056
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 20.0D
> dmi.chassis.asset.tag: CNU9145DB0
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias: dmi:bvnHewlett-Packard:bvr68DGUVer.F.04:bd06/18/2009:svnHewlett-Packard:pnHP2140:pvrF.04:rvnHewlett-Packard:rn3056:rvrKBCVersion20.0D:cvnHewlett-Packard:ct10:cvr:
> dmi.product.name: HP 2140
> dmi.product.version: F.04
> dmi.sys.vendor: Hewlett-Packard
> 
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/466311/+subscribe
 		 	   		  
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Brad Figg (brad-figg) on 2011-05-04

Changed in linux (Ubuntu):
status:	New → Confirmed
tags:	added: b73a1py79

Revision history for this message

Brad Figg (brad-figg) wrote on 2011-07-14: Unsupported series, setting status to "Won't Fix".

#21

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.