[BenQ Joybook T31] suspend/resume failure

[Dense]

Inability to come back from suspend/resume - I closed the lid on my laptop - and upon reopening the lid, I got a black screen and tried moving the mouse and working the keys; nothing can bring it back. So, I had to power it off.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dennis 1807 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd0000000 irq 16'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:11c13026,17ff058d,00100700 HDA:10ec0262,17ff0000,00100100'
   Controls : 21
   Simple ctrls : 14
Date: Sat Oct 31 03:08:35 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
MachineType: BenQ Joybook T31
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=9834DC5834DC3B48 loop=/hostname/disks/root.disk ro ROOTFLAGS=syncio quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume suspend
Title: [BenQ Joybook T31] suspend/resume failure
Uname: Linux 2.6.31-14-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 09/27/06
dmi.bios.vendor: BenQ
dmi.bios.version: V1.22
dmi.board.name: Joybook T31
dmi.board.vendor: BenQ
dmi.board.version: Rev 1.0
dmi.chassis.asset.tag: None
dmi.chassis.type: 1
dmi.chassis.vendor: AMD
dmi.chassis.version: None
dmi.modalias: dmi:bvnBenQ:bvrV1.22:bd09/27/06:svnBenQ:pnJoybookT31:pvrRevisionA0:rvnBenQ:rnJoybookT31:rvrRev1.0:cvnAMD:ct1:cvrNone:
dmi.product.name: Joybook T31
dmi.product.version: Revision A0
dmi.sys.vendor: BenQ

[Jeremy Foshee (jeremyfoshee)]

Hi Dense,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 465999

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Dense (dens-chong)]

Apologies. Thought I had replied to this earlier. I no longer get this in
Ubuntu 10.04.
Maybe problem with wireless after coming back from suspend but that will
probably be a new bug report. ;)
TQ.

On Wed, May 26, 2010 at 12:20 AM, Jeremy Foshee <<email address hidden>
> wrote:

> This bug report was marked as Incomplete and has not had any updated
> comments for quite some time. As a result this bug is being closed.
> Please reopen if this is still an issue in the current Ubuntu release
> http://www.ubuntu.com/getubuntu/download . Also, please be sure to
> provide any requested information that may have been missing. To reopen
> the bug, click on the current status under the Status column and change
> the status back to "New". Thanks.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kj-expired
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Expired
>
> --
> [BenQ Joybook T31] suspend/resume failure
> https://bugs.launchpad.net/bugs/465999
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Expired
>
> Bug description:
> Inability to come back from suspend/resume - I closed the lid on my laptop
> - and upon reopening the lid, I got a black screen and tried moving the
> mouse and working the keys; nothing can bring it back. So, I had to power it
> off.
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: dennis 1807 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xd0000000 irq 16'
> Mixer name : 'Realtek ALC262'
> Components : 'HDA:11c13026,17ff058d,00100700
> HDA:10ec0262,17ff0000,00100100'
> Controls : 21
> Simple ctrls : 14
> Date: Sat Oct 31 03:08:35 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> InterpreterPath: /usr/bin/python2.6
> MachineType: BenQ Joybook T31
> Package: linux-image-2.6.31-14-generic 2.6.31-14.48
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcCmdLine: root=UUID=9834DC5834DC3B48 loop=/hostname/disks/root.disk ro
> ROOTFLAGS=syncio quiet splash
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> RelatedPackageVersions:
> linux-backports-modules-2.6.31-14-generic N/A
> linux-firmware 1.24
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> Tags: resume suspend
> Title: [BenQ Joybook T31] suspend/resume failure
> Uname: Linux 2.6.31-14-generic i686
> UserGroups:
>
> WpaSupplicantLog:
>
> dmi.bios.date: 09/27/06
> dmi.bios.vendor: BenQ
> dmi.bios.version: V1.22
> dmi.board.name: Joybook T31
> dmi.board.vendor: BenQ
> dmi.board.version: Rev 1.0
> dmi.chassis.as...