Using newly created Ubuntu 9.10 CD (used successfully to upgrade my laptop) Brasero if failing to correctly make copies despite all the "safe settings" and reports an "incorrect" successful copy and ejects the CD.

[Tony Deacon]

Binary package hint: brasero

Should have just copied CD.

Reported success but copy process had aborted after approx 10% of the activity.

ProblemType: Bug
Architecture: i386
Date: Fri Oct 30 11:14:54 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/brasero
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: brasero 2.28.1-0ubuntu1
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: brasero
Uname: Linux 2.6.31-14-generic i686

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
1. Is this reproducible?
2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
This will help us to find and resolve the problem.

[Tony Deacon (tonydeacon27)]

Hi Pedro,

In the sense that I tried / ruined 3 CDs, yes it is reproducible.

I don't think I did anything "special" or "un-usual" - I simply called up Basero from the menu of my newly upgraded Toshiba Satellite laptop (clean upgrade from live CD) located the CD with the ISO image and loaded it into the drive. Brasero picked / sensed / found the CD and I clicked on the copy CD option. ( I must note that Brasero always asks what to do when it senses a blank CD inserted into the drive - even though it is Brasero that asks for the blank CD to be inserted.)

Brasero copies the CD, recording all the relevent details (time, file size etc) and then asks for a blank CD to be inserted.

Behind the "what to do" box that appears, Brasero senses the blank CD and starts the copy sequence. Within 1 minute (of what should be a 6/7 minute copy period) Brasero claims successful completion of the copy procedure in the usual way.

Whether I close the "what to do" box or not, click the "simulation" option or not and restarting Brasero makes no difference to the outcome.

No error reports / boxes are raised, Brasero thinks it has completed it's task successfully.

Cheers

Tony

> Date: Fri, 30 Oct 2009 14:45:02 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 464538] Re: Using newly created Ubuntu 9.10 CD (used successfully to upgrade my laptop) Brasero if failing to correctly make copies despite all the "safe settings" and reports an "incorrect" successful copy and ejects the CD.
>
> Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
> 1. Is this reproducible?
> 2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
> This will help us to find and resolve the problem.
>
> ** Changed in: brasero (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: brasero (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: brasero (Ubuntu)
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
> --
> Using newly created Ubuntu 9.10 CD (used successfully to upgrade my laptop) Brasero if failing to correctly make copies despite all the "safe settings" and reports an "incorrect" successful copy and ejects the CD.
> https://bugs.launchpad.net/bugs/464538
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “brasero” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: brasero
>
> Should have just copied CD.
>
> Reported success but copy process had aborted after approx 10% of the activity.
>
> ProblemType: Bug
> Architecture: i386
> Date: Fri Oct 30 11:14:54 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/brasero
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: brasero 2.28.1-0ubuntu1
> ProcEnviron:
> LANGUAGE=en_GB.UTF-8
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: brasero
> Uname: Linux 2.6.31-14-generic i686

_________________________________________________________________
New Windows 7: Find the righ...

[Tony Deacon (tonydeacon27)]

Hi Pedro,

for reasons other than the Brasero issue I have just had to do a re-load
of 9.10 on my laptop. (Messing stuff up - oh well anther lesson for
me...)

However, the problem is still there and I have ruined another CD, so it
looks as though Brasero is well and truly broke. (At least viz my
computer.

regards

Tony

On Fri, 2009-10-30 at 14:45 +0000, Pedro Villavicencio wrote:
> Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
> 1. Is this reproducible?
> 2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
> This will help us to find and resolve the problem.
>
> ** Changed in: brasero (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: brasero (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: brasero (Ubuntu)
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>

[Pedro Villavicencio (pedro)]

could you get a brasero debug log? please run brasero as: brasero --debug --brasero-media-debug &> brasero-debug.txt ; reproduce the issue and attach that resulting file to the report. Brasero works fine for me here, could be a driver or a wodim issue.

[Tony Deacon (tonydeacon27)]

Hi Pedro, typing your instructions into the terminal was accepted, but
how do I produce the reports you ask for and where do I find the
reports??? Sorry, still very new to Linux / Computing.

regards

Tony

On Tue, 2009-11-03 at 13:51 +0000, Pedro Villavicencio wrote:
> could you get a brasero debug log? please run brasero as: brasero
> --debug --brasero-media-debug &> brasero-debug.txt ; reproduce the issue
> and attach that resulting file to the report. Brasero works fine for me
> here, could be a driver or a wodim issue.
>

[Tony Deacon (tonydeacon27)]

Hi Pedro, good news, the latest system update for Brasero seems to have
fixed the copy issue for me. (Brasero still asks what to do with the
blank disk it had asked for as part of the copy procedure, but hey
closing the box allows the copy procedure to continue uninterupted)

For my education, I would like an explanation (in words of 1 syllable)
for your request for debug info to enable me to more fully co-operate
next time.

cheers

Tony

On Tue, 2009-11-03 at 13:51 +0000, Pedro Villavicencio wrote:
> could you get a brasero debug log? please run brasero as: brasero
> --debug --brasero-media-debug &> brasero-debug.txt ; reproduce the issue
> and attach that resulting file to the report. Brasero works fine for me
> here, could be a driver or a wodim issue.
>

[Pedro Villavicencio (pedro)]

cool, closing the report, thanks.