intel pro/wireless 5100 AGN disabled

[magicskyer]

magicskyer@magicskyer-laptop:~$ sudo lshw -c network
[sudo] password for magicskyer:
  *-network
       description: Ethernet interface
       product: NetLink BCM5906M Fast Ethernet PCI Express
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: eth0
       version: 02
       serial: 00:1f:16:0b:be:e6
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.99 duplex=full firmware=sb v3.04 ip=203.188.81.157 latency=0 link=yes multicast=yes port=twisted pair speed=100MB/s
       resources: irq:30 memory:d5500000-d550ffff
  *-network DISABLED
       description: Wireless interface
       product: PRO/Wireless 5100 AGN [Shiloh] Network Connection
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wmaster0
       version: 00
       serial: 00:22:fa:7e:60:24
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list logical ethernet physical wireless
       configuration: broadcast=yes driver=iwlagn latency=0 multicast=yes wireless=IEEE 802.11abgn
       resources: irq:29 memory:d4500000-d4501fff

ProblemType: Bug
Architecture: amd64
Date: Fri Oct 30 13:10:01 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/yelp
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: yelp 2.28.0-0ubuntu2
ProcEnviron:
 LANGUAGE=zh_CN.UTF-8
 LANG=zh_CN.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: yelp
Uname: Linux 2.6.31-14-generic x86_64

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 464199

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

[magicskyer (magicskyer)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: magicskyer 1834 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd6500000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,17aa3bfa,00100004 HDA:10573055,10573055,00100700'
   Controls : 19
   Simple ctrls : 13
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=3cf3b9d5-5da4-41c5-8f9b-2bf3e30e9e4e
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: LENOVO INVALID
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=e7610ef3-99a1-4c24-a048-1d57a9efba0b ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=zh_CN.UTF-8
 LANGUAGE=zh_CN.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/13/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 12BI55WW
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: LENOVO
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvr12BI55WW:bd10/13/2008:svnLENOVO:pnINVALID:pvrLenovo3000G230:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: INVALID
dmi.product.version: Lenovo 3000 G230
dmi.sys.vendor: LENOVO

[mreichardt (mreichardt)]

I can confirm this bug - I have the same problem on a new Dell Latitude 6400 Notebook with an Intel 5100 WLAN adapter.
Several other people appear to have this problem as well (see threads:
http://ubuntuforums.org/showthread.php?t=1307396 or
http://ubuntuforums.org/showthread.php?t=1305616 or
http://swiss.ubuntuforums.org/showthread.php?t=1305190 (the proposed solution turning ACPI off, didn't work for me))

I have been running the Karmic beta version on this netbook. Interestingly, WLAN didn't work in the beginning, after some updates it did - for a few days - and then it ceased to work maybe 2-3 days prior to the release candidate (I thought about posting a bug report - I really should have in retrospect... sorry)

The relevant section of "lshw -c network" looks pretty similar

  *-network DISABLED
       description: Wireless interface
       product: Wireless WiFi Link 5100
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:0c:00.0
       logical name: wmaster0
       version: 00
       serial: 00:24:d6:24:47:80
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list logical ethernet physical wireless
       configuration: broadcast=yes driver=iwlagn latency=0 multicast=yes wireless=IEEE 802.11abgn
       resources: irq:22 memory:f1ffe000-f1ffffff

Hope this helps.

[mreichardt (mreichardt)]

I'd guess this bug is related to bug #418933 (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/418933)

[mreichardt (mreichardt)]

OK... I found this in my syslog:

Oct 31 19:45:08 protoomega NetworkManager: <info> Found radio killswitch rfkill2 (at /sys/devices/pci0000:00/0000:00:1c.1/0000:0c:00.0/ieee80211/phy0/rfkill2) (driver <unknown>)
Oct 31 19:45:08 protoomega NetworkManager: <info> Found radio killswitch rfkill0 (at /sys/devices/virtual/rfkill/rfkill0) (driver <unknown>)
Oct 31 19:45:08 protoomega NetworkManager: <info> Wireless now disabled by radio killswitch

As these messages indicate, the notebook has a slightly hidden switch (at the side) to enable and disable WLAN - and it works perfectly with Ubuntu... (this is so very, very embarassing indeed ... ) So no problem here. Hopefully, some of the posted links will help nevertheless.

[Sky J.A. Higgins (eveningsky)]

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sky 3032 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdd000000 irq 22'
   Mixer name : 'Nvidia MCP78 HDMI'
   Components : 'HDA:111d7603,103c3629,00100202 HDA:11c11040,103c137e,00100200 HDA:10de0003,10de0101,00100000'
   Controls : 36
   Simple ctrls : 20
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=7c108969-9824-42e6-ad97-3c6aeeae0cde
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-9-rt root=UUID=ac6e4827-480b-445b-b210-072c026b2559 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
 LANGUAGE=
ProcVersionSignature: Ubuntu 2.6.31-9.152-rt
RelatedPackageVersions: linux-firmware 1.24
RfKill:

Uname: Linux 2.6.31-9-rt x86_64
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/09/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.36
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3629
dmi.board.vendor: Quanta
dmi.board.version: 18.42
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.36:bd10/09/2009:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvrRev1:rvnQuanta:rn3629:rvr18.42:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

[Jeremy Foshee (jeremyfoshee)]

Hi magicskyer,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[David Pedersen (signitary-hotmail)]

My Intel PRO/Wireless 5100 AGN worked fine under ubuntu 10.0 (after some initial flakiness), but hasn't worked since I upgraded to 10.04 last night. My system is an HP dv7-2270us Intel Core-2 Quad. It has the Radio HW On/Off touch switch, but the wireless isn't recognized whether the switch is on (blue) or off (red).

The following is the output from sudo lshw -C Network. Any help would be much appreciated.

  *-network UNCLAIMED
       description: Network controller
       product: PRO/Wireless 5100 AGN [Shiloh] Network Connection
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:d9000000-d9001fff
  *-network
       description: Ethernet interface
       product: RTL8111/8168B PCI Express Gigabit Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 02
       serial: 00:26:9e:7f:0d:df
       size: 100MB/s
       capacity: 1GB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.1.6 latency=0 link=yes multicast=yes port=MII speed=100MB/s
       resources: irq:30 ioport:5000(size=256) memory:d1010000-d1010fff(prefetchable) memory:d1000000-d100ffff(prefetchable) memory:d1020000-d102ffff(prefetchable)

[David Pedersen (signitary-hotmail)]

I was able to solve this problem by loading wicd from the package manager. The 10.04 Network Manager still cannot access the wireless card correctly and I've had to disable it.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]