Realtek rtl8101e wired network card does not work on boot only on restart.

Bug #459282 reported by nxnn
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

My ethernet wired connection only works after I reboot and not from a cold reboot. There used to be an error in Hardy, Ibex, Jaunty that said unsupported pm caps version 7 after a reboot. The network card does indeed have this version 7 and this is probably the issue.I am curious to find a fix for this issue so that I don't have to boot twice to use my computer on the internet.

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nick 2531 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ffc000 irq 16'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,15650000,00100101'
   Controls : 33
   Simple ctrls : 17
CheckboxSubmission: f5a9faa3d3c35c74b3d45f4be360e603
CheckboxSystem: c36935aa702e02fd4d1dd6736b532653
Date: Fri Oct 23 12:59:05 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=0ef65e0a-cf4d-4106-b1ad-d5859c8979bb
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 045e:00e1 Microsoft Corp. Wireless Laser Mouse 6000 Reciever
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: BIOSTAR Group G31-M7 TE
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: root=UUID=182b0566-9ae4-4504-9cb0-62b9584e99ed ro xforcevesa quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Uname: Linux 2.6.31-14-generic x86_64
WpaSupplicantLog:

dmi.bios.date: 04/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080014
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: G31-M7 TE
dmi.board.vendor: BIOSTAR Group
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080014:bd04/10/2009:svnBIOSTARGroup:pnG31-M7TE:pvr:rvnBIOSTARGroup:rnG31-M7TE:rvr:cvnBIOSTARGroup:ct3:cvr:
dmi.product.name: G31-M7 TE
dmi.sys.vendor: BIOSTAR Group
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nick 1855 F.... pulseaudio
 /dev/snd/pcmC0D0p: nick 1855 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ffc000 irq 16'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,15650000,00100101'
   Controls : 36
   Simple ctrls : 19
CheckboxSubmission: f5a9faa3d3c35c74b3d45f4be360e603
CheckboxSystem: c36935aa702e02fd4d1dd6736b532653
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=0ef65e0a-cf4d-4106-b1ad-d5859c8979bb
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 002: ID 045e:00e1 Microsoft Corp. Wireless Laser Mouse 6000 Reciever
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: BIOSTAR Group G31-M7 TE
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=ea166470-7154-45f0-b76d-a527fa16dffa ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:

Tags: lucid networking needs-upstream-testing
Uname: Linux 2.6.32-19-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080014
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: G31-M7 TE
dmi.board.vendor: BIOSTAR Group
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080014:bd04/10/2009:svnBIOSTARGroup:pnG31-M7TE:pvr:rvnBIOSTARGroup:rnG31-M7TE:rvr:cvnBIOSTARGroup:ct3:cvr:
dmi.product.name: G31-M7 TE
dmi.sys.vendor: BIOSTAR Group

Revision history for this message
nxnn (nxnn14) wrote :
Revision history for this message
roberthl (robert-rhl-deactivatedaccount) wrote :

I am also having this issue.

See the comment May 17th 2009 for a potential workaround at http://ubuntuforums.org/archive/index.php/t-977074.html - would be nice for this to be integrated.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi nxnn,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 459282

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
nxnn (nxnn14) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
nxnn (nxnn14) wrote : AplayDevices.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : ArecordDevices.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : BootDmesg.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : CurrentDmesg.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : Lspci.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : PciMultimedia.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : ProcInterrupts.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : ProcModules.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : UdevDb.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : UdevLog.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : WifiSyslog.txt

apport information

Revision history for this message
nxnn (nxnn14) wrote : Re: [Bug 459282] Re: Realtek rtl8101e wired network card does not work on boot only on restart.
Download full text (4.4 KiB)

Hi Jeremy,

I upgraded to the beta on my computer and it is still an issue. I reported the data for it I think. I can test the kernel thing too later this week.

Thanks,

Nick
On Apr 5, 2010, at 11:46 AM, Jeremy Foshee wrote:

> Hi nxnn,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 459282
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> Realtek rtl8101e wired network card does not work on boot only on restart.
> https://bugs.launchpad.net/bugs/459282
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> My ethernet wired connection only works after I reboot and not from a cold reboot. There used to be an error in Hardy, Ibex, Jaunty that said unsupported pm caps version 7 after a reboot. The network card does indeed have this version 7 and this is probably the issue.I am curious to find a fix for this issue so that I don't have to boot twice to use my computer on the internet.
>
> ProblemType: Bug
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: nick 2531 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xf9ffc000 irq 16'
> Mixer name : 'Realtek ALC662 rev1'
> Components : 'HDA:10ec0662,15650000,00100101'
> Controls : 33
> Simple ctrls : 17
> CheckboxSubmission: f5a9faa3d3c35c74b3d45f4be360e603
> CheckboxSystem: c36935aa702e02fd4d1dd6736b532653
> Date: Fri Oct 23 12:59:05 2009
> DistroRelease: Ubuntu 9.10
> HibernationDevice: RESUME=UUID=0ef65e0a-cf4d-4106-b1ad-d5859c8979bb
> IwConfig:
> lo no wireless extensions.
>
> eth0 no wireless extensions.
>
> vboxnet0 no wireless extensions.
> Lsusb:
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 002: ID 045e:00e1 Microsoft Corp. Wireless Laser Mouse 6000 Reciever
>...

Read more...

Revision history for this message
nxnn (nxnn14) wrote :

After running all the available updates as of this morning this is still an issue and the ethernet will only work after a restart and not a cold boot.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
nxnn (nxnn14)
Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
nxnn (nxnn14) wrote :

I figured out the issue. Was a BIOS problem unrelated to Ubuntu.

Nick

Changed in linux (Ubuntu):
status: New → Invalid
To post a comment you must log in.