It is not connecting and not syncing. Tried reinstalling but still cant connect.

[Neverbots]

Binary package hint: ubuntuone-client

When I click connect on the applet or ubuntu one folder it just says connecting then it disconnects. Nothing else. Am running ubuntu 9.10 karmic beta. The only time it seemed to work was when I set it up and it allowed me to add the computer. Non of my files have ever been synced.

ProblemType: Bug
.home.never..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.never..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.never..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Wed Oct 21 11:51:22 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_ZW.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

[Joshua Hoover (joshuahoover)]

Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Based on the errors in the attached log file, I think it may be related to DNS issues. Can you try running the following in a terminal session and let me know what the result is? host one.ubuntu.com

Thank you,

Joshua

[Joshua Hoover (joshuahoover)]

My apologies. The comment above was not meant for this bug.

[Joshua Hoover (joshuahoover)]

Hi, Based on the provided debug information, it's very difficult to say what the cause of the problem might be. It's possible the problems you've been seeing are related to some server issues we've been experiencing and are currently in the process of addressing. If possible, can you try restarting the client and see if it connects now? Thank you, Joshua

[Waldir Leoncio (wleoncio)]

I've been having this problem since my first Karmic install. No sign of connection whatsoever.

[Joshua Hoover (joshuahoover)]

Waldir, Can you file a new bug report for your issue? Right-click on the Ubuntu One client and select "Report a Problem". Thank you, Joshua

[Neverbots (neverboterere)]

Thanx Joshua for the reply. But for some reason my computer crashed after
a power cut. Will just wait for the final release of Karmic next week.

Thanx

Never

> Waldir, Can you file a new bug report for your issue? Right-click on the
> Ubuntu One client and select "Report a Problem". Thank you, Joshua
>
> --
> It is not connecting and not syncing. Tried reinstalling but still cant
> connect.
> https://bugs.launchpad.net/bugs/457068
> You received this bug notification because you are a direct subscriber
> of the bug.
>
>

[Joshua Hoover (joshuahoover)]

I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set to the defaults. If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

[Wayne Lloyd (waynelloyd)]

Hi,

My issue is now resolved by deleting and recreating the registered host information on the Ubuntu One website, this problem appeared after I did a clean reinstall of Ubuntu 9.10 using the same hostname, deleting the registered host information on the website fixed the issue. Before I had tried what you suggested but it didn't work in my case.

Thanks,
Wayne

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Joshua Hoover
Sent: 24 November 2009 21:26
To: <email address hidden>
Subject: [Bug 457068] Re: It is not connecting and not syncing. Tried reinstalling but still cant connect.

*** This bug is a duplicate of bug 455544 ***
    https://bugs.launchpad.net/bugs/455544

** This bug has been marked a duplicate of bug 455544
   "Protocol version error" - when bandwidth throttling is enabled with the default values

--
It is not connecting and not syncing. Tried reinstalling but still cant connect.
https://bugs.launchpad.net/bugs/457068
You received this bug notification because you are a direct subscriber of the bug.

Status in “ubuntuone-client” package in Ubuntu: Incomplete

Bug description:
Binary package hint: ubuntuone-client

When I click connect on the applet or ubuntu one folder it just says connecting then it disconnects. Nothing else. Am running ubuntu 9.10 karmic beta. The only time it seemed to work was when I set it up and it allowed me to add the computer. Non of my files have ever been synced.

ProblemType: Bug
.home.never..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.never..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.never..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Wed Oct 21 11:51:22 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_ZW.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686