[Hewlett-Packard HP Compaq nc4010 (PF672AA#ABU)] suspend/resume failure

Bug #453996 reported by George Sokolsky
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

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ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: A5451 [ALI 5451], device 0: ALI 5451 [ALI 5451]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sokolgeo 1535 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'A5451'/'ALI 5451 at 0x3000, irq 11'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 34
   Simple ctrls : 23
Date: Mon Oct 12 16:22:10 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=ebb69e4a-a3e6-4997-99d4-83935aa39873
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Compaq nc4010 (PF672AA#ABU)
Package: linux-image-2.6.31-13-generic 2.6.31-13.42
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-13-generic root=UUID=e9ee4d76-a59d-4ceb-9864-ea6cb88e6e13 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-13.42-generic
RelatedPackageVersions: linux-firmware 1.21
RfKill:

SourcePackage: linux
Tags: resume suspend
Title: [Hewlett-Packard HP Compaq nc4010 (PF672AA#ABU)] suspend/resume failure
Uname: Linux 2.6.31-13-generic i686
UserGroups:

dmi.bios.date: 08/30/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68BAS Ver. F.30
dmi.board.name: 0834
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 20.37
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68BASVer.F.30:bd08/30/2006:svnHewlett-Packard:pnHPCompaqnc4010(PF672AA#ABU):pvrF.30:rvnHewlett-Packard:rn0834:rvrKBCVersion20.37:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nc4010 (PF672AA#ABU)
dmi.product.version: F.30
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
George Sokolsky (sgeorgii) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi George,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 453996

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : apport-collect data

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: A5451 [ALI 5451], device 0: ALI 5451 [ALI 5451]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sokolgeo 1569 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'A5451'/'ALI 5451 at 0x3000, irq 11'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 34
   Simple ctrls : 23
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=ebb69e4a-a3e6-4997-99d4-83935aa39873
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Compaq nc4010 (PF672AA#ABU)
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=e9ee4d76-a59d-4ceb-9864-ea6cb88e6e13 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/30/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68BAS Ver. F.30
dmi.board.name: 0834
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 20.37
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68BASVer.F.30:bd08/30/2006:svnHewlett-Packard:pnHPCompaqnc4010(PF672AA#ABU):pvrF.30:rvnHewlett-Packard:rn0834:rvrKBCVersion20.37:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nc4010 (PF672AA#ABU)
dmi.product.version: F.30
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : AlsaDevices.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : AplayDevices.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : BootDmesg.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : Card0.Amixer.values.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : CurrentDmesg.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : IwConfig.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : Lspci.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : PciMultimedia.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : ProcCpuinfo.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : ProcInterrupts.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : ProcModules.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : UdevDb.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : UdevLog.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : WifiSyslog.txt
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Revision history for this message
sokolgeo (sgeorgii-gmail) wrote :

Hello.
As per request from Jeremy Foshee the above logs are attached from the "apport-collect -p linux 453996" command.

I'm not quite ready to test development builds right now, yet in Ubuntu 9.10 with all latest official updates applied - the problem is still there.

I believe nothing has been done to get it resolved so hopefully the attached logs might help.

George

Revision history for this message
sokolgeo (sgeorgii-gmail) wrote : Re: [Bug 453996] Re: [Hewlett-Packard HP Compaq nc4010 (PF672AA#ABU)] suspend/resume failure

Hello.
As per request from Jeremy Foshee the above logs are attached from the
"apport-collect -p linux 453996" command.

I'm not quite ready to test development builds right now, yet in Ubuntu 9.10
with all latest official updates applied - the problem is still there.

I believe nothing has been done to get it resolved so hopefully the attached
logs might help.

George

On 5 April 2010 19:29, Jeremy Foshee <email address hidden> wrote:

> Hi George,
>
> This bug was reported a while ago and there hasn't been any activity in it
> recently. We were wondering if this is still an issue? Can you try with the
> latest development release of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux 453996
>
> Also, if you could test the latest upstream kernel available that would be
> great. It will allow additional upstream developers to examine the issue.
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've
> tested the upstream kernel, please remove the 'needs-upstream-testing' tag.
> This can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the
> 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-suspend
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> [Hewlett-Packard HP Compaq nc4010 (PF672AA#ABU)] suspend/resume failure
> https://bugs.launchpad.net/bugs/453996
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: b73a1py79
Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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