Statistics on Win7 clients get sent with encoded <>

[Dan Garner]

Have TCP trace to prove it,

Not sure if it is a client issue, a one off or a server problem - need to investigate on Win7 RTM

[Henri Behari (henri)]

issue is also on vista (have not tried xp as i don't have that)
problem can not be server as tcp trace proof is from client side

[Alex Harrington (alexharrington)]

I'm running production clients on Vista with no issue. I guess we'll find the root cause when Dan solves this.

[Dan Garner (dangarner)]

Henri...

I have just upgraded my development machine to Win7 and tried this out... from what I can see thus far the stats are OK on this machine.

This leaves me a little puzzled... did you ever try this on Win 7 (not RTM/RC)?

[Henri Behari (henri)]

The Win7 RTM is the one that got released on the 22nd of Oct.
I have the same issue on another machine that has Vista!

[Alex Harrington (alexharrington)]

Henri

I know that stats work on Vista here - we've got several boxes running it. I'm wondering if this is locale specific. What language settings, timezones etc do you have set on the client?

Alex

[Henri Behari (henri)]

Alex,

We use US as locale!
As you can see in the tcp/ip trace the client generates the data wrong!

--Henri

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Alex Harrington
Sent: dinsdag 3 november 2009 1:08
To: Henri Behari
Subject: [Bug 451009] Re: Statistics on Win7 clients get sent with encoded <>

Henri

I know that stats work on Vista here - we've got several boxes running
it. I'm wondering if this is locale specific. What language settings,
timezones etc do you have set on the client?

Alex

--
Statistics on Win7 clients get sent with encoded <>
https://bugs.launchpad.net/bugs/451009
You received this bug notification because you are a direct subscriber
of the bug.

Status in Xibo Open Source Digital Signage: Triaged

Bug description:
Have TCP trace to prove it,

Not sure if it is a client issue, a one off or a server problem - need to investigate on Win7 RTM

[Alex Harrington (alexharrington)]

Yes it does, but here for Dan and I it isn't so clearly there's some difference in the setup between your Windows 7 and Vista machines and ours. The hard bit is figuring out what difference that is.

Switching to a US locale shouldn't be difficult to test. What we really need is specifics - exacly which keymap, timezone, character sets etc you've got enabled as defaults.

Alex

[Dan Garner (dangarner)]

Hi Henri,

Yeah, your client is obviously generating the data incorrectly somehow...
the problem we have now is that we can't recreate the problem on our
development machines.

I had thought it would prove to be a generic Win7 problem - however it seems
that it is more specific.

We will try again using the US locale to see if that makes a difference.

Failing that I will generate you an XiboClient.exe which will write the
stats to a file instead of sending them to the web service. This will
hopefully narrow down the problem.

Cheers,
Dan

2009/11/3 Henri Behari <email address hidden>

> Alex,
>
> We use US as locale!
> As you can see in the tcp/ip trace the client generates the data wrong!
>
> --Henri
>
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
> Alex Harrington
> Sent: dinsdag 3 november 2009 1:08
> To: Henri Behari
> Subject: [Bug 451009] Re: Statistics on Win7 clients get sent with encoded
> <>
>
> Henri
>
> I know that stats work on Vista here - we've got several boxes running
> it. I'm wondering if this is locale specific. What language settings,
> timezones etc do you have set on the client?
>
> Alex
>
> --
> Statistics on Win7 clients get sent with encoded <>
> https://bugs.launchpad.net/bugs/451009
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Xibo Open Source Digital Signage: Triaged
>
> Bug description:
> Have TCP trace to prove it,
>
> Not sure if it is a client issue, a one off or a server problem - need
> to investigate on Win7 RTM
>
> --
> Statistics on Win7 clients get sent with encoded <>
> https://bugs.launchpad.net/bugs/451009
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Xibo Open Source Digital Signage: Triaged
>
> Bug description:
> Have TCP trace to prove it,
>
> Not sure if it is a client issue, a one off or a server problem - need to
> investigate on Win7 RTM
>

[Henri Behari (henri)]

Keyboard = English (United States) - US
Timezone = UTC+01:00 (Amsterdam)
Charset ? - it's a default win 7 install

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Alex Harrington
Sent: dinsdag 3 november 2009 1:44
To: Henri Behari
Subject: [Bug 451009] Re: Statistics on Win7 clients get sent with encoded <>

Yes it does, but here for Dan and I it isn't so clearly there's some
difference in the setup between your Windows 7 and Vista machines and
ours. The hard bit is figuring out what difference that is.

Switching to a US locale shouldn't be difficult to test. What we really
need is specifics - exacly which keymap, timezone, character sets etc
you've got enabled as defaults.

Alex

--
Statistics on Win7 clients get sent with encoded <>
https://bugs.launchpad.net/bugs/451009
You received this bug notification because you are a direct subscriber
of the bug.

Status in Xibo Open Source Digital Signage: Triaged

Bug description:
Have TCP trace to prove it,

Not sure if it is a client issue, a one off or a server problem - need to investigate on Win7 RTM

[Dan Garner (dangarner)]

Have been unsuccessful at recreating this problem. If someone with this problem is willing to install C# Express and let me step through the code on their machine then I will do so.