Ubuntu One Client

Did not reconnect after switch in Wifi

Bug #450273 reported by Stephan Wissel on 2009-10-13

This bug report is a duplicate of: Bug #420354: BadTransition in ubuntuone-syncdaemon. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu One Client	Incomplete	Undecided	Unassigned

Bug Description

After switching networks with wifi up/down and a required login to a hotspot UbuntuOne didn't reconnect.

ProblemType: Bug
Architecture: i386
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: ubuntuone-client 0.96.0+r231-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
LANG=en_SG.UTF-8
SHELL=/bin/bash
LC_PAPER=en_GB.UTF-8
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-15-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Tags:

Revision history for this message

Stephan Wissel (stw-linux) wrote on 2009-10-13:

.home.stw..cache.ubuntuone.log.oauth.login.log.txt Edit (9.6 KiB, text/plain; charset="utf-8")
.home.stw..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (645 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (294 bytes, text/plain; charset="utf-8")

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-10-14:

Hi Stephan,

My apologies for the inconveinence this has caused you. The good news is that we just released a new update to the client today and this problem should be fixed with that update. Please let me know if after you update your system the problem continues.

Thank you,

Joshua

Changed in ubuntuone-client:
status:	New → Incomplete

Revision history for this message

Stephan Wissel (stw-linux) wrote on 2009-10-15: Re: [Bug 450273] Re: Did not reconnect after switch in Wifi

Hi Joshua,
it "kind-of" fixed it. After applying the latest version it doesn't connect
at all :-(
However that might be a coincidence since there was a series of other
updates coming in at the same time which might have broken something. Where
would the sync-deamon log its connection attempts, so I can have a look?

On Thu, Oct 15, 2009 at 5:45 AM, Joshua Hoover
<email address hidden>wrote:

> *** This bug is a duplicate of bug 420354 ***
> https://bugs.launchpad.net/bugs/420354
>
> Hi Stephan,
>
> My apologies for the inconveinence this has caused you. The good news is
> that we just released a new update to the client today and this problem
> should be fixed with that update. Please let me know if after you update
> your system the problem continues.
>
> Thank you,
>
> Joshua
>
> ** Changed in: ubuntuone-client
> Status: New => Incomplete
>
> ** This bug has been marked a duplicate of bug 420354
> BadTransition in ubuntuone-syncdaemon
>
> --
> Did not reconnect after switch in Wifi
> https://bugs.launchpad.net/bugs/450273
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu One Client: Incomplete
>
> Bug description:
> After switching networks with wifi up/down and a required login to a
> hotspot UbuntuOne didn't reconnect.
>
> ProblemType: Bug
> Architecture: i386
> CrashDB: ubuntuone
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: nvidia
> Package: ubuntuone-client 0.96.0+r231-0ubuntu1~ppa1~jaunty
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_SG.UTF-8
> SHELL=/bin/bash
> LC_PAPER=en_GB.UTF-8
> SourcePackage: ubuntuone-client
> ThirdParty: True
> Uname: Linux 2.6.28-15-generic i686
> UnreportableReason: This is not a genuine Ubuntu package
>

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-10-15:

Hi Stephan,

Thank you for the follow up. I'm happy to hear the initial bug is fixed. Unfortunately, we've been having some server issues that are affecting users trying to login to the service. We should have a fix out today for that.

In the mean time, the logs for Ubuntu One can be found in: ~/.cache/ubuntuone/log/

Thank you,

Joshua