Asus EEE 1008HA failed to recover from hibernate

[David S. H. Rosenthal]

I chose "Hibernate" from the pulldown menu from the top right of the screen. The machine went to sleep. When it woke up it did not recover - it did a normal full boot. A Crash symbol appeared in the top bar of the screen. I used it to report the problem. The report app asked me to fill out the form that would appear in the browser. I created an account and filled out the form.

ProblemType: KernelOops
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dshr 1737 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbcb8000 irq 16'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1043834a,00100004'
   Controls : 12
   Simple ctrls : 7
Date: Sun Oct 11 10:59:38 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
InterpreterPath: /usr/bin/python2.6
MachineType: ASUSTeK Computer INC. 1008HA
Package: linux-image-2.6.31-13-generic 2.6.31-13.44
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-13-generic root=UUID=f72215cd-59cb-4d02-83d0-e34797510b7b ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-13.44-generic
RelatedPackageVersions: linux-firmware 1.21
SourcePackage: linux
Tags: resume hibernate
Title: [ASUSTeK Computer INC. 1008HA] hibernate/resume failure
Uname: Linux 2.6.31-13-generic i686
UserGroups:

dmi.bios.date: 06/03/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0602
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1008HA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0602:bd06/03/2009:svnASUSTeKComputerINC.:pn1008HA:pvrx.x:rvnASUSTeKComputerINC.:rn1008HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1008HA
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

[Jeremy Foshee (jeremyfoshee)]

Hi David,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 449029

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[David S. H. Rosenthal (david-sh-rosenthal)]

I'm on the road with the EEE until 4/21. I will test when I get home.
Is test with live CD OK? Or is install needed?

Sent from my iPhone

On Apr 2, 2010, at 5:27 PM, Jeremy Foshee
<email address hidden> wrote:

> Hi David,
>
> This bug was reported a while ago and there hasn't been any activity
> in it recently. We were wondering if this is still an issue? Can you
> try with the latest development release of Ubuntu? ISO CD images
> are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will
> automatically gather and attach updated debug information to this
> report.
>
> apport-collect -p linux 449029
>
> Also, if you could test the latest upstream kernel available that
> would be great. It will allow additional upstream developers to
> examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds
> . Once you've tested the upstream kernel, please remove the 'needs-
> upstream-testing' tag. This can be done by clicking on the yellow
> pencil icon next to the tag located at the bottom of the bug
> description and deleting the 'needs-upstream-testing' text. Please
> let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-hibernate
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> Asus EEE 1008HA failed to recover from hibernate
> https://bugs.launchpad.net/bugs/449029
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> I chose "Hibernate" from the pulldown menu from the top right of the
> screen. The machine went to sleep. When it woke up it did not
> recover - it did a normal full boot. A Crash symbol appeared in the
> top bar of the screen. I used it to report the problem. The report
> app asked me to fill out the form that would appear in the browser.
> I created an account and filled out the form.
>
> ProblemType: KernelOops
> Annotation: This occured during a previous hibernate and prevented
> it from resuming properly.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: dshr 1737 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xfbcb8000 irq 16'
> Mixer name : 'Realtek ALC269'
> Components : 'HDA:10ec0269,1043834a,00100004'
> Controls : 12
> Simpl...

[David S. H. Rosenthal (david-sh-rosenthal)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dshr 1670 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbcb8000 irq 16'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1043834a,00100004'
   Controls : 12
   Simple ctrls : 7
DistroRelease: Ubuntu 9.10
MachineType: ASUSTeK Computer INC. 1008HA
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=f72215cd-59cb-4d02-83d0-e34797510b7b ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/03/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0602
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1008HA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0602:bd06/03/2009:svnASUSTeKComputerINC.:pn1008HA:pvrx.x:rvnASUSTeKComputerINC.:rn1008HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1008HA
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

[David S. H. Rosenthal (david-sh-rosenthal)]

I have confirmed that the problem still exists with the current release kernel.

[David S. H. Rosenthal (david-sh-rosenthal)]

For other reasons, I need to upgrade the Seashell to 10.4.

The "hibernate" option no longer appears in the menu of the "Shut Down" applet.

The first time I invoked "sudo pm-hibernate" hibernated the machine.
On restart it did a full boot.

Subsequent times blanked the screen briefly then continued as if
nothing had happened except notifications that the network had
disconnected then reconnected.

--
        David.

[^_Pepe_^ (jose-angel-fernandez-freire)]

Hi all,

Please can you update this bug report with latest karmic kernel results?

You can get latests 10.04 LTS version from www.ubuntu.com/getubuntu or simply update your system.

Thanks in advance.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[David S. H. Rosenthal (david-sh-rosenthal)]

I'm sorry but the machine in question died so I can't test anything
with it any more.

On Tue, May 25, 2010 at 2:44 AM, ^_Pepe_^
<email address hidden> wrote:
> Hi all,
>
> Please can you update this bug report with latest karmic kernel results?
>
> You can get latests 10.04 LTS version from www.ubuntu.com/getubuntu or
> simply update your system.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
>       Status: New => Incomplete
>
> --
> Asus EEE 1008HA failed to recover from hibernate
> https://bugs.launchpad.net/bugs/449029
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> I chose "Hibernate" from the pulldown menu from the top right of the screen. The machine went to sleep. When it woke up it did not recover - it did a normal full boot. A Crash symbol appeared in the top bar of the screen. I used it to report the problem. The report app asked me to fill out the form that would appear in the browser. I created an account and filled out the form.
>
> ProblemType: KernelOops
> Annotation: This occured during a previous hibernate and prevented it from resuming properly.
> AplayDevices:
>  **** List of PLAYBACK Hardware Devices ****
>  card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
>   Subdevices: 1/1
>   Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
>  **** List of CAPTURE Hardware Devices ****
>  card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
>   Subdevices: 1/1
>   Subdevice #0: subdevice #0
> AudioDevicesInUse:
>  USER        PID ACCESS COMMAND
>  /dev/snd/controlC0:  dshr       1737 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
>  Card hw:0 'Intel'/'HDA Intel at 0xfbcb8000 irq 16'
>   Mixer name   : 'Realtek ALC269'
>   Components   : 'HDA:10ec0269,1043834a,00100004'
>   Controls      : 12
>   Simple ctrls  : 7
> Date: Sun Oct 11 10:59:38 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: hibernate/resume
> InterpreterPath: /usr/bin/python2.6
> MachineType: ASUSTeK Computer INC. 1008HA
> Package: linux-image-2.6.31-13-generic 2.6.31-13.44
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-13-generic root=UUID=f72215cd-59cb-4d02-83d0-e34797510b7b ro quiet splash
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.31-13.44-generic
> RelatedPackageVersions: linux-firmware 1.21
> SourcePackage: linux
> Tags: resume hibernate
> Title: [ASUSTeK Computer INC. 1008HA] hibernate/resume failure
> Uname: Linux 2.6.31-13-generic i686
> UserGroups:
>
> dmi.bios.date: 06/03/2009
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0602
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: 1008HA
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: x.xx
> dmi.chassis.asset.tag: 0x00000000
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK Computer INC.
> dmi.chassis.version: x.x
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0602:bd06/03/2009:svnASUSTeKCo...