Freeze after shutting the display of an Acer One Netbook. Should go into standby (S3), but didn't.

[Thorsten Eisbein]

Closing the lid should send the Acer Aspire One to standby. But the display turns black (backlight still on) and the One is still running, but not reacting any more. Have to shut down hard by pressing the power button.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: thorsten 2194 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58540000 irq 16'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1025015b,00100101'
   Controls : 9
   Simple ctrls : 6
Date: Sat Oct 10 22:12:35 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c00c7f75-a135-4002-8303-f28a31ebf836
InterpreterPath: /usr/bin/python2.6
MachineType: Acer AOA150
Package: linux-image-2.6.31-13-generic 2.6.31-13.43
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-13-generic root=UUID=a75ebd68-d634-42da-8939-3e75a2aadb65 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-13.43-generic
RelatedPackageVersions: linux-firmware 1.21
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume suspend
Title: [Acer AOA150] suspend/resume failure
Uname: Linux 2.6.31-13-generic i686
UserGroups:

dmi.bios.date: 10/06/2008
dmi.bios.vendor: Acer
dmi.bios.version: v0.3309
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrv0.3309:bd10/06/2008:svnAcer:pnAOA150:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: AOA150
dmi.product.version: 1
dmi.sys.vendor: Acer

[Jeremy Foshee (jeremyfoshee)]

Hi Thorsten,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 448249

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Thorsten Eisbein (thorsten)]

Hi Jeremy,

I think this problem is solved. I'm not quite sure which kernel solved
the problem, but since a while I have no problems at all. Sorry for not
closing the bug request!

Thorsten

Jeremy Foshee schrieb:
> Hi Thorsten,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 448249
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

[Sabuntu (s-scheepens)]

Hello Thorsten,

Do you use a development release?
Because I haven't done that yet and it still freezes in the stable release.

Regards,

Sander

On Tue, Apr 6, 2010 at 9:56 AM, Thorsten Eisbein <email address hidden> wrote:

> Hi Jeremy,
>
> I think this problem is solved. I'm not quite sure which kernel solved
> the problem, but since a while I have no problems at all. Sorry for not
> closing the bug request!
>
> Thorsten
>
> Jeremy Foshee schrieb:
> > Hi Thorsten,
> >
> > This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try with
> the latest development release of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
> >
> > If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
> >
> > apport-collect -p linux 448249
> >
> > Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the
> 'needs-upstream-testing' tag. This can be done by clicking on the yellow
> pencil icon next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
> >
> > Thanks in advance.
> >
> > [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
> >
> >
> > ** Tags added: needs-kernel-logs
> >
> > ** Tags added: needs-upstream-testing
> >
> > ** Tags added: kj-triage
> >
> > ** Changed in: linux (Ubuntu)
> > Status: New => Incomplete
> >
> >
>
> --
> Freeze after shutting the display of an Acer One Netbook. Should go into
> standby (S3), but didn't.
> https://bugs.launchpad.net/bugs/448249
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> Closing the lid should send the Acer Aspire One to standby. But the display
> turns black (backlight still on) and the One is still running, but not
> reacting any more. Have to shut down hard by pressing the power button.
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: thorsten 2194 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0x58540000 irq 16'
> Mixer name : 'Rea...

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]