Writer crashes when opening docx files

[fantasma]

Binary package hint: openoffice.org

Its inpossible to open docx files. Open office write crashes.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
Package: openoffice.org-core 1:3.1.1-1ubuntu1~jaunty1 [modified: var/lib/openoffice/basis3.1/program/services.rdb]
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_CH.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.28-15-generic x86_64
UnreportableReason: Das Paket stammt nicht von Ubuntu.

[Chris Cheney (ccheney)]

Can you please attach an example document showing this issue?

[fantasma (daniel-humbel)]

Please find attached a few examples. They are coming from the book
"Open XML explained". But i have the same with other docx's as well.

Kind regards
Daniel

2009/10/9 Chris Cheney <email address hidden>:
> Can you please attach an example document showing this issue?
>
> ** Changed in: openoffice.org (Ubuntu)
>       Status: New => Incomplete
>
> --
> Open office crashes when opening docx files
> https://bugs.launchpad.net/bugs/447117
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “openoffice.org” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: openoffice.org
>
> Its inpossible to open docx files. Open office write crashes.
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 9.04
> Package: openoffice.org-core 1:3.1.1-1ubuntu1~jaunty1 [modified: var/lib/openoffice/basis3.1/program/services.rdb]
> ProcEnviron:
>  PATH=(custom, no user)
>  LANG=de_CH.UTF-8
>  SHELL=/bin/bash
> SourcePackage: openoffice.org
> Uname: Linux 2.6.28-15-generic x86_64
> UnreportableReason: Das Paket stammt nicht von Ubuntu.
>

[Dr Saharudin Hamzah (sahar)]

I'm using ubuntu 10.04 and OO3.2. I faced the same problem. OOwriter keep crash when openning docx files.
I don't have this kind of problem before and its only happened when i use OOwriter. OOCalc and other components are OK - work fine.

[penalvch (penalvch)]

fantasma, this issue is unreproducible in LibreOffice Writer via the Terminal:

cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/447117/+attachment/800914/+files/WordprocessingML.tar.gz && file-roller -h WordprocessingML.tar.gz && cd WordprocessingML && lowriter -nologo Markup\ sample\ 10\ Formatting\ the\ report\ sub-title.docx

notice no crash. Does this work for you?

lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.2-1ubuntu5
  Candidate: 1:3.3.2-1ubuntu5
  Version table:
 *** 1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

[penalvch (penalvch)]

fantasma, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.